Smart Appliances Online Opiniones 

291
•
TrustScore: 3.5 sobre 5

3,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... Ver más

Valorada con 1 estrellas sobre 5

You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... Ver más

Valorada con 5 estrellas sobre 5

Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... Ver más

Valorada con 1 estrellas sobre 5

Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(291)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Smeg coffee machine

I ordered a Smeg coffee machine, the price was half what I would have paid to Argos for the same machine and arrived within 2 working days as promised. Really hard to find any fault with that!

17 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Excellent service!

Quick response to order. Personal phone call to say when the parcel would arrive.
Appliances arrived within a few days of ordering.
Excellent service.

15 de noviembre de 2023
Valorada con 2 estrellas sobre 5

Poor order communication and slower than advertised delivery

Placed order for in stock coffee machine with express 2 day delivery, 5 days later no order update and no sign of product.

Reply to below - I hadn’t received an email, had not received any communication from the courier, and the Shop tracking app showed “order placed” but no further communication.
In fact, I only received a tracking number and a shipment notification an hour after submitting this review.

The bottom line is that 2 day express delivery has taken 6 calendar days so far, and has only been confirmed after chasing twice. The original review stands.

15 de noviembre de 2023
Opinión espontánea
Logotipo de Smart Appliances Online

Respuesta de Smart Appliances Online

Hello David, thank you for your feedback however your machine was dispatched on Monday and tracking details sent via email. Please check your spam/junk folder. If you haven’t received your machine then there could be an issue via the parcel carrier and I would encourage to contact customer service during business hours as mentioned within the faqs. Your order was placed Friday evening after the 1pm cut off. We only deliver on business working days therefore you wouldn’t have received any communication over the weekend anyway. Your order was dispatched the next working day which was the Monday. I’d be grateful if you can amend your feedback to reflect this and I shall chase the team tomorrow to see what’s happend to your order.

Valorada con 1 estrellas sobre 5

I have a plan of warranty policy for 12…

I have a plan of warranty policy for 12 months . My washing machine broke 5 weeks ago … 1st engineer did not attend as he had a wrong address
The 2nd engineer attended but he said that he did not find a parking space so he left
The machine is still not working ..
this is completely unacceptable and redeculus
Namir
07545487046

28 de octubre de 2023
Logotipo de Smart Appliances Online

Respuesta de Smart Appliances Online

Hello, I think you may have the wrong company you actually ordered a induction hub from ourselves from what I understand we kept you informed in regards to when the delivery would be and as I understand it it has been delivered successfully. Can you please check thank you

Valorada con 2 estrellas sobre 5

Product great, communication through purchase terrible

As titled, item is exactly as described and I’m very pleased with it. However no despatch confirmation, no delivery confirmation. Just sheer chance I was home when it got delivered. Quite poor

23 de octubre de 2023
Logotipo de Smart Appliances Online

Respuesta de Smart Appliances Online

Hello Laurence, thank you for taking the time to leave us your feedback. However we don't agree with your comments. Your order was placed via Klarna 13:27, an email confirmation was sent right after, your dispatch confirmation email which included your tracking link was sent to you on the 23rd Oct at 22:15. Sometimes our emails can be blocked depending on your email filters and may have entered your spam/junk folder. This is explained within our FAQs on our website. It also states to get in touch if you don't receive an order confirmation however we did not receive such communications from yourself. I would therefore kindly request if you amend your feedback. Thanks Katie

Valorada con 5 estrellas sobre 5

Amazing

Absolutely amazing quick delivery and the package was not damaged anywhere very very happy

21 de octubre de 2023
Valorada con 1 estrellas sobre 5

Goods never arrived

Toaster due for delivery 10th october. It's never arrived and couriers state that item has never been scanned so they never received it at their end

10 de octubre de 2023

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más