Smart Body and Performance Opiniones 84

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've really enjoyed working with SBP. Both Reece and Lacey have been super helpful. I have found the training in the program to be excellent for me and the coaching and direction from Lacey has really... Ver más

Valorada con 5 estrellas sobre 5

Lacey at SBP has been an incredible coach! She is not only motivating but also knows exactly how to bring me back on track whenever I feel off course. Her guidance, support, and positivity have made a... Ver más

Valorada con 5 estrellas sobre 5

I've really enjoyed working with Smart Body Performance. Reece always checks in to challenge and assist me. I've been working closely with Lacey who has been really supportive over the past 6 months,... Ver más

Valorada con 5 estrellas sobre 5

My experience at SBP has been overwhelmingly positive and I have learned so much about myself on this fitness and nutrition journey.Reece is so welcoming and encouraging as the Lead Coach on the prog... Ver más


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Everyone is so genuine!

Everyone is so genuine! I was able to finally see some progress. I had been “stuck” and they guided and encouraged me. Their support was key in my wins.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience at SBP has been…truly wonderful

My experience at SBP has been overwhelmingly positive and I have learned so much about myself on this fitness and nutrition journey.Reece is so welcoming and encouraging as the Lead Coach on the programme.He has created a supportive environment in the online community with wonderful resources available.He really cares so much about every member of the community and has regular contact with each member.Coach Chloe is excellent and she has unfailing interest and enthusiasm in helping me on my journey each week.She is so kind and Supportive and has an incredible knowledge of fitness and nutrition to assist me every week. If you are considering starting this programme please reach out to Reece,he is amazing and you will be supported every step of the way 😊🙏

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best health in my 40s

Over the last couple years I had been working on establishing life changes to improve my health then would hit plateaus. Reese and Chloe help me establish short workout routine that didn’t keep me at the gym 2 hours 6 days a week, this was a game changer for me. They also help me identify key factors that had me stuck in my eating habits and how to sharpen my accountability skills. Maintaining these habits became a breeze and helped me reach my health goal that was to reach a healthy BMI and reach my weight goal, just under actually. I went into SBP wanting to be in my best health yet even if it was in my 40s. I want to lead by example since I have little eyes watching my every move. I wanted to prove to myself and them that it’s never too late to start any and your health is currency especially in a generation where pills is the solution to every illness…. But what if you can defy those odds by taking care of your health. I can’t thank Reese and Chloe enough for holding my hand and giving me support and guidance in one of my greatest accomplishments.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've really enjoyed working with SBP

I've really enjoyed working with SBP. Both Reece and Lacey have been super helpful. I have found the training in the program to be excellent for me and the coaching and direction from Lacey has really helped me focus in on what is important to be able to eat well, get in loads of protein and be in a calorie deficit and not feel like I'm "missing out" which is crucial for successful weight loss. Having that one to one coaching has really made all the difference for me to tweek and improve what I was already doing. I can definitely see the changes in the mirror so thanks a lot to the team. Its given me the basis which I can keep in from now to continue to loose weight and get more and more fit.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely loved doing the program with…

Absolutely loved doing the program with Reece and Chloe, its really made a difference to my training, my discipline and my choices. I feel slimmer and stronger!
If you are hesitating don't, as you will get so much out of it.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trust the process

As a female that has tried most of the diets around, and was cardio training a minimum of five days a week with little impact to weight loss, I was super sceptical and determined to find flaws.
However, in four months I have lost 8 kilos, tons of inches all over and dropped a dress size; I haven’t sacrificed any personal events (Christmas and a milestone birthday that went on for 6 weeks and still lost weight) in fact I’ve been eating more than I did before.
This isn’t a quick fix, it’s a lifestyle change, but for the better. Changing the types of food I ate and the type of exercises have made the weight loss and inches possible.
You’ll need to trust the process and give it 100% - it works!

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wanted it to work, but it wasn’t right for me

I really wanted SBP to work for me, and I can see how it could be a great fit for some people. Unfortunately, it wasn’t right for me and, at close to £300 per month, it ended up feeling like an expensive mistake.

I’m a 54-year-old woman with older teenage children, juggling work and family life while trying to make sustainable health and lifestyle changes. My initial call was with Reece, who I really liked, and in hindsight I probably signed up too quickly.

My experience felt like a bit of a lottery with coaching. Mine didn’t meet my expectations and, over the six months, I didn’t lose any weight. I repeatedly asked for more specific, personalised guidance and support. I did reach out to Reece and was told things would change, but in practice they didn’t.

A lot of the communication also felt impersonal. The WhatsApp messages came across as automated “blanket” prompts rather than tailored coaching. For a premium membership fee, I expected a more personal touch and more individualised support.

I also found the onboarding unclear. At the start, there wasn’t enough step-by-step guidance on what to do first or what to focus on, and I was faced with a long list of information that felt overwhelming.

One other point: I’m still not clear what access (if any) you retain to the content or information after the six months ends.

Overall, SBP may work well if you’re very self-directed, have plenty of time, and are happy to navigate the programme independently. If you’re paying for structured, hands-on, personalised coaching, I’d suggest thinking carefully before committing.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Smart Body and Performance

Respuesta de Smart Body and Performance

Hi Sarah

Thank you for sharing your experience. I’m genuinely sorry that parts of your journey, especially onboarding, felt overwhelming. Your feedback matters, and we’re acting on it.

We are actively taking your feedback and adjusting our onboarding structure.

We have added a new course in our education portal called ‘Kickstart Week’ which is a video a day for 7 days in a structured order, making the entire coaching journey crystal clear and therefore reducing overwhelm.

And we have added a second call on day 7 of the programme to review the first week, soundboard questions and reduce overwhelm further.

To make a few additional points clear:

We only offer complete personalised coaching only. All messages and guidance are written directly by your assigned coach. Nothing is blanket and nothing is automated. We provide 1-1 coaching and messaging tailored to the individual.

I am sorry if they felt otherwise, If known, we would have tailored communication style (e.g. longer weekly summaries vs. short nudges). We’ll make that choice explicit in onboarding.

Across your programme, overall adherence averaged 29.8%, which includes 41.9% workout completion from June to the end of November which plays a role in the overall result. We also aim for quick two-way communication, inconsistent communication can lead to slower progress. We’ll be sure to make this clear in our onboarding.

Access after the term: You keep access to our inner circle group and education portal, for life.

Lastly, just to be clear, our programme is built specifically for busy women. Most of our members are career driven, full-time working women (often with children) and we have designed SBP to fit real life with clear priorities, simple actions, and accountability, however for the reader's clarity, it’s not constant hand-holding. We recommend joining when you feel self-motivated to follow a plan with our guidance and accountability.

I’m glad our initial call resonated, and I’m sorry the overall experience didn’t match that. We want everybody who goes through our programme to have an incredible experience and I am sorry this was not entirely the case for yourself.

Thank you again for the detailed feedback, it’s helping us improve SBP for busy women like yourself.

Regards,
Reece

Valorada con 5 estrellas sobre 5

I started with SBP about 4 months ago…

I started with SBP about 4 months ago and it's been life changing. I had started my weight loss journey prior to joing the SBP team but I was a bit aimless and unstructured. Chloe got me lined up with an amazing program that fit my schedule. Establishing daily habits has given me the structure I needed to really stay committed.
My biggest struggle was my mindset. I've always been all or nothing when it came to my health. I was either perfect or a failure. Chloe has helped me really rethink that. Consistency and showing up is what matters. She's my biggest cheerleader and her support has made such a difference for me.
The team is very responsive when I have questions. Reece and Chloe are always happy to help in any way.
I've come so far in 4 months, I almost can't believe it. This program works! It's been a truly lovely and incredible experience and I am so thankful for the SBP Team.
If you're ready to commit to yourself and take your health to the next level, you will not regret joining SBP.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smart Body and Performance has been a…

Smart Body and Performance has been a really positive experience for me. I’ve tried a few similar services before, but they never quite gave me what I needed. It felt different from the start. Lacey and Reece were genuinely supportive, and they took the time to understand what was going on in my life as well as what I was trying to achieve.

The app and check-ins helped keep me steady. Even when I was dealing with personal challenges, they didn’t make me feel like I was falling behind — they just helped me keep moving forward. I’ve made real progress, and I honestly credit a lot of that to how they work. I’d happily recommend them to anyone who wants something that feels both structured and truly personal.

28 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Life enhancing

I’m perhaps an unusual example of a SBP member! I joined having already lost 10kg gained due to a long period of illness and inactivity. Ultimately, I want to lose another few kg and do a bit of re-comping. But right now, because of significant life stresses, my first goal is/was maintenance.

I’m so glad I joined. Lacey, my coach, is great. She set me some goals around daily calories and protein macros; daily habits around steps, sleep, water etc; and 2 - 3 weights sessions a week. The whole thing is really enjoyable. I’m eating food I love and nothing is off limits. In fact I am surprised at how much food I can eat and keep my weight the same. The gym sessions are especially good. Although I was not imagining any changes at this stage, I have felt stronger physically and mentally as a result of my program and the support. I’ve even switched some body fat for muscle without particularly thinking about it. I’m making some big mindset shifts too, and the whole thing is giving me structure, focus and me-time when so much of my life is uncertain and chaotic. It’s definitely proving to be a life-enhancing experience!

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worth the investment.

This experience has taken 5 years off my virtual age. I am stronger and healthier. I started being physically active years before SBP with Martial arts, but strength training has made such a difference. I couldn’t control weight gain, now I feel fit, look leaner, the scale still hasn’t budged much as I am building muscle while losing fat, but I look quite different. My journey has been far from perfect with a gynaecological surgery and hormonal medication getting in the way, but it is worth the investment in my health.
Lacey is great, always positive, always helping with mindset making sure I don’t give up and reassuring that results will start to be clearer. Helping me understand my body through the different cycle phases. After the surgery she changed my workout routine to fit my post-surgery situation. Reece checks in several times a week pushing for performance and making sure all is on track and providing guidance for eating out.

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Success

I’ve had great success while using the SBP coaching and membership. Lacey is supportive and encouraging. I have been able to level up at each phase, building confidence and muscle.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend

Can't complain about this programme. The team is extremely attentive and available every day. The workouts are very much tailored to you and they will change them up so they don't get boring as much as you need them to, which is great. That said, I am yet to lose a significant amount of weight (I'm 2.5 months in) but at the end of the day, that will come down to me making bigger nutrition changes, which the team will also happily help you with. The app is easy to use and it's nice to tick things off each day. Of course, it is quite expensive and ideally you need to have access to a gym on top, but my PT, Lacey, has given me plenty of exercise sessions I can do at home (I have bought some dumbells) so I don't pay for a full gym membership on top.
At the end of the day, this has been great for me, having previously been in a bit of a rut. It is making me exercise on a regular basis and makes me accountable as I build better habits into my life.

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

SBP- Lacey

Lacey at SBP has been an incredible coach! She is not only motivating but also knows exactly how to bring me back on track whenever I feel off course. Her guidance, support, and positivity have made a huge difference in my fitness journey. I always leave our sessions feeling inspired and empowered. Highly recommend Lacey to anyone looking for a coach who genuinely cares and delivers results!

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've really enjoyed working with Smart…

I've really enjoyed working with Smart Body Performance. Reece always checks in to challenge and assist me. I've been working closely with Lacey who has been really supportive over the past 6 months, taking the time to get to know me and tweaking my plan when needed to help me push for my goals. Lacey has shown me grace when I've needed it, without judgement, all while pushing to hold me accountable. I've just signed up for another 6 months and can't wait for the results over this next period. I've already lost apprx 16lbs, my body shape has changed but most importantly my mindset has adjusted.

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised & bespoke support from the SBP team

Personalised, responsive, nurturing & supportive training from the SBP team! This really has been the best programme I’ve joined (& I’ve received a range of previous supports before- none of which held longevity).

I’ve been losing weight steadily over the last 6 months, in a way that’s completely maintainable after I stop. I’ve been so heavily supported by both Lacey and Reece and have received such a personalised and individual support programme tailored week to day, sometimes day to day!!! To add to this, I have valued the community support from fellow SBP members, which has been so motivating to keep going!

Lacey & Reece have always been so understanding and supportive. They’ve helped me make tweaks to the programme when life was life-ing and I couldn't always get to gym/ hit steps or manage diet for holidays/ social events.

With such a bespoke, personalised approach I love that I’ve been able to lose weight and build myself back up (physically and mentally) in a way that I can carry these tools/ strategies into the next decade/ years of my life!!

My friend has also been on her own journey of weight loss and our conversations in the differences in programmes, the strictness and rigidness of what she can and can’t eat, and the guilt she felt around eating/ drinking certain things, solidifyed for me why this programme has genuinely been the best I’ve ever had 🥹😁

Would highly recommend to everyone and anyone!

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nearly 44 and finally come full-circle!

Honestly, I’m just so grateful I found Reece and the team at SBP. I’d tried so many times to get back on track, and nothing ever really stuck, until now.

I’m a 43-year-old mom of three, and back in 2019 (pre-COVID), I was probably in the best shape of my life until the pandemic hit - thats when everything just fell apart for me. I lost all motivation, and even though I tried working with different personal trainers etc, but honestly i couldn't stick to it. Nothing seemed to work long-term, and I started to believe maybe I just couldn’t do it anymore. Others started to convince me that maybe i must just learn to love my new size?

I found Reece online earlier this year, thank the algorithm gods lol, as thats when things changed for me! Reece's approach to getting me back on track took on a holistic approach. It wasn’t just about handing me a generic plan, but he genuinely took the time to understand my daily habits and lifestyle.

For the first time, I felt truly seen, supported, and held accountable. That consistent support and check-in made all the difference.
Knowing someone had eyes on the bigger picture, helped me stay focused and actually believe in myself again.

I can’t thank Reece and the team enough as this has been a full-circle moment for me.
Turning 44 soon, and now, will hopefully inspire those that tried to convince me to be mediocre.

31 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointing experience

Very disappointing experience. The program did not deliver, and the money-back guarantee was not honored. Neither Reece nor Lacey are registered with the Association for Nutrition (AfN) or HCPC, yet they still provide nutrition advice. The service feels misleading and lacks professional credibility. I would not recommend.

After emailing Reece expressing my dissatisfaction with his company and providing a 14 day window to respond he failed to do so. This is a big financial commitment and I’d be very careful with this company! The bank is registered in Abu Dhabi and makes sense as to why now.

All of the good reviews here have been created by clients on the pretence they could win free additional courses. All really misleading.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Smart Body and Performance

Respuesta de Smart Body and Performance

Hi Freya I’m sorry you feel disappointed, we never want a client to feel let down.

For clarity, our results guarantee is conditional, we of course need adherence to make a transformation possible and we believe low adherence is why the results were not achieved.

A refund though was still offered and we invited you to resolve this directly with us.

We responded to your email on September 4th at 13:58 and have followed up again on the 8th of September to find a fair outcome.

Regarding credentials: we provide general fitness and nutrition coaching (not medical nutrition therapy). AfN/HCPC registration is not legally required for non-clinical coaching; when medical issues arise, we ask clients to consult their GP and we adapt within our scope.

Our coaching team has done multiple independent courses surrounding nutrition, exercise science, psychology and more, although they’re not government recognised we feel they’re considerably more relevant to how health and fitness has evolved.

We do not offer free courses in exchange for reviews. Clients are welcome to share feedback, but it’s always optional and true based on their experiences.

For clarity, I bank in both the UK and UAE because I live between both countries.

To respect your privacy, we won’t discuss individual health details publicly. We’ve reached out privately again and remain happy to share information with Trustpilot to clarify any points.

-Reece

Valorada con 5 estrellas sobre 5

Coach Chloe is incredible

Coach Chloe is incredible! I’ve had the best experience in the past 3 months since joining and have been supported in so many ways with Chloe’s expert advice, she’s lifted me on my hard days and kept me focused on the longer term. My physical and mental health has never been better! Thank you Chloe!

6 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 weeks in with SBP …

Fantastic support from both the program and coaches. I can’t speak highly enough about it! I’m on week five and I can’t believe the difference in myself both mentally and physically.

4 de septiembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más