Smartfi Home Loans, LLC Opiniones 85

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Billy and Cathey were great to work with! Billy was very responsive to any questions or issues. Cathey had a great online personality and made a stressful situation easier. All in all, a very nice gro... Ver más

Valorada con 5 estrellas sobre 5

The entire process, with the help of Ashley and the team, was smooth and comfortable from start to finish. The closing process was especially great with Alex's assistance. Thank you to everyone for ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the very first moment I contacted Mac, I had the impression of a genuine desire to help and to explore options for my client. This impression was fully confirmed once the application was submitt... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I do like working with your company, however on the Choice portfolio loan I feel like I did alot of the work and your company made most of the monies.... I truly feel the broker should be compensated... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Prestamista hipotecario

Sobre Smartfi Home Loans, LLC

Escrito por la empresa

Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.

Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.

With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage.

NMLS #1862952 | Equal Housing Lender

Smartfi Home Loans, a wholesale lender.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Billy and Cathey were great to work with

Billy and Cathey were great to work with! Billy was very responsive to any questions or issues. Cathey had a great online personality and made a stressful situation easier. All in all, a very nice group to work with.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service from Start to Finish

The entire process, with the help of Ashley and the team, was smooth and comfortable from start to finish. The closing process was especially great with Alex's assistance. Thank you to everyone for making this a positive experience. I look forward to traveling this road with you again in the future!

10 de junio de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Michael, thank you for your 5-star review! We are thrilled to hear about your experience and we look forward to working with you on your next reverse mortgage loan.

Valorada con 5 estrellas sobre 5

From the very first moment I contacted…

From the very first moment I contacted Mac, I had the impression of a genuine desire to help and to explore options for my client.
This impression was fully confirmed once the application was submitted and we began the process with Jennifer and her team. The loan was processed quickly and professionally; indeed, had it not been for third parties who failed to do their part, this loan would have closed much sooner. I am deeply grateful for the assistance provided.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Hi Maria-Esther, thank you so much for taking the time to leave us a review! We're always aiming for the best service and are grateful to hear how our team gave you that. We are happy to have you as a partner and we look forward to working with you on the next loan!

Valorada con 5 estrellas sobre 5

Scott Clarke and Cathey Lowe are GREAT…

Scott Clarke and Cathey Lowe are GREAT to work with on my proprietary loans. They are prompt to answer my questions and always take the time to explain and help whenever I need from pre-loan to post-loan closing. Their underwriting is smooth and uncomplicated. I am super happy with my partnership with this SMARTFI team! Cheers! Cyndy Wilson

20 de mayo de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Cyndy, thank you so much for your review!! We love working with you and look forward to many more smooth transactions.

Valorada con 5 estrellas sobre 5

Great partner in reverse mortgage…

Great partner in reverse mortgage product offerings for my clients/borrowers. Very responsive and managed the process with the highest level of urgency. I look forward to the next transaction with SmartFi.

15 de mayo de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you for taking the time to leave us a review, Ann! We greatly appreciate your feedback and we too look forward to working with you on the next loan.

Valorada con 5 estrellas sobre 5

My experience was excellent!

My experience was excellent, in large part to my AE Todd Lansbach. The processor was wonderful as well, but it all started with Todd helping me get this file off the ground. Great experience!

29 de abril de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Callan, thank you for taking the time to leave us a review! We are thrilled to hear how Todd and the team helped your transaction be a success. We greatly look forward to working with you again.

Valorada con 5 estrellas sobre 5

I always have a great experience…

I always have a great experience working with the perfect Team "Channon and Jackie"
They are very professional and knowledgeable.
My Reverse Mortgage Clients are very thankful for the approval of this transaction

22 de abril de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you for your review, Offir! We are thrilled to hear about your experience with our team and are pleased to have helped your clients.

Valorada con 5 estrellas sobre 5

Another Smooth Closing with Smartfi…

Another Smooth Closing with Smartfi Home Loans

Just wrapped up another reverse mortgage closing with Smartfi Home Loans, and once again, the process delivered exactly what you want as a broker... consistency, communication, and execution.

From submission to final docs, everything stayed on track. Their underwriting team was clear and efficient, and processing kept things moving without unnecessary back-and-forth. That kind of reliability makes a big difference, especially when clients are counting on a smooth experience.

And as always, my Account Executive, Todd Lansbach, plays a big part in that success...accessible, knowledgeable, and always on top of things. Having that level of support makes all the difference.

21 de abril de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you so much for your review, Rick! We love working with you and truly appreciate you trusting us with your business. Partners like you make our mission possible. Cheers to the next closing!!

Valorada con 5 estrellas sobre 5

Fabulous and efficient staff to work…

Fabulous and efficient staff to work with. The process was flawless !

14 de abril de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Laura, thank you for your 5-star review! We've passed your kind words along to our team.

Valorada con 5 estrellas sobre 5

Scott Clarke

Scott Clarke is great to work with! I'm glad to have him as an AE and friend.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you for your 5-star review, Ernest! We are glad to hear you enjoy working with Scott.

Valorada con 5 estrellas sobre 5

Excellent Experience!

Channon Miller and Debbie Anglin were outstanding partners in getting a difficult transaction done. They were always prompt, professional, and provided solutions when tough obstacles presented themselves.

3 de marzo de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you so much for your review! We are pleased to hear about your experience with Channon and Debbie.

Valorada con 5 estrellas sobre 5

SmartFi looks at things with a makes sense attitude.

SmartFi looks at things with a make sense thought process. That and Jonathon Ruiz's attitude of lets see how we can do this, makes all the difference.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Thank you for taking the time to leave us a review, Pete! We are grateful for your feedback.

Valorada con 5 estrellas sobre 5

21 days to close

They had the right product that fit the situation and 21 days from application to closing!

26 de febrero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Todd, thank you for your review! We are happy we could help your borrower with the right product. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

From our AE to closing support

From our AE to closing support, it ALWAYS goes smoothly. You guys are top rated.
Get us more programs so we can bring you more business.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Hi Kurt, thank you so much for your feedback! We are happy to hear about your experience with us. Rest assured we are continually working on our products.

Valorada con 5 estrellas sobre 5

I had an incredibly smooth experience…

I had an incredibly smooth experience with SmartFi Home Loans. Their team made the reverse mortgage process simple, transparent, and stress-free. If you're looking for professionalism and efficiency, I highly recommend them!

22 de enero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Ben, thank you so much for taking the time to leave us a review! We are grateful for your feedback and we look forward to continuing to work with you.

Valorada con 4 estrellas sobre 5

I do like working with your company

I do like working with your company, however on the Choice portfolio loan I feel like I did alot of the work and your company made most of the monies....
I truly feel the broker should be compensated better on this product.

22 de enero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Hi Maureen, thank you for your feedback. We trust your conversation with Sherry helped shed light on the laws around compensation. We are grateful for your partnership and look forward to continuing to work with you!

Valorada con 5 estrellas sobre 5

Great Team

Channon Miller and Faith Gates were amazing to work with. Channon was ahead of the game and notified me first, she always returned my calls and made sure I was aware of all of the conditions that needed to be cleared. Faith was very responsive and helpful. I will look forward to the next deal.

8 de enero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Hi Billie, thank you for taking the time to leave us a review! We greatly value your feedback and partnership. Your kind words will be passed along to our team :)

Valorada con 5 estrellas sobre 5

Todd Lansbach

Todd Lansbach, our account rep always makes the process easy for us. Great communication and consistently ahead of hurdles with solutions. Thank you!

15 de enero de 2026
Opinión espontánea
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Respuesta de Smartfi Home Loans, LLC

Hi Michael, thank you for your 5-star review! We love to hear how helpful Todd has been and will pass along your review to the team.

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