Smile Hub, London Opiniones 

606
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My heartfelt gratitude to Dr Hena and Kumari for the fantastic experience they provided at Smile Hub. They have genuinely changed my life and put a smile back on my face for the first time in years. T... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went for my regular dental hygiene check up. Judith was knowledgable and kind (also very funny). She explained in detail how I should approach flossing and showed brushing techniques as I have very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I avoided dentists for years, but went to this practice, as it was close to work, when a filling fell out. Dr. Kelly fixed it without judging me (my dental health was NOT that great) and ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dr Hena has been AMAZING throughout my Invisalign journey. I can’t recommend her enough. She is so professional, kind and really cares about her work! I’m so happy with my results and astonished at ho... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica odontológica
  2. también en la categoría
  3. Dentista
  4. Higienista dental
  5. Odontólogo estético
  6. Ortodoncista
  7. Servicio de blanqueamiento dental

Escrito por la empresa

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(606)

36 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Appalling service and communication

Woeful communication and customer service when on Practice Plan. Smile Hub has had more than a full years' payment from me, but are now refusing to deliver more than half of the services that I have already paid for.

I complained in the surgery and was assured that the Practice owner would follow up with me directly. To date I have heard nothing.

The dental treatment I have actually received has been very good, but the approach by management to dealing with my complaint is so poor that I would give them zero stars if I could.

16 de febrero de 2023
Opinión espontánea
Logotipo de Smile Hub, London

Respuesta de Smile Hub, London

Dear Chloe,

I am very sorry that you were not contacted by the practice owner as discussed with you.

The practice owner was unwell and has been away for longer than anticipated with them only just returning.

Please accept my apologies for this not being relayed back to you.
We will contact you privately to resolve this matter.


Kind regards,

Mitch Crotch, Practice Manager

Valorada con 5 estrellas sobre 5

Wonderful Experience

It’s been an amazing experience, the results have been fantastic. Dr Cath is very warm and puts her clients at the heart of what she does. I would highly recommend to anyone.

2 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am really pleased with the expertise…

I am really pleased with the expertise of the hygienist at SmileHub (Spitalfields). I can honestly I have been given the best treatment I have ever had. Treatment not complete but I am confident that with the continued care of the hygenist I can get back to how I was before.

28 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service - when I needed them most !

Hena and her team have provided me with excellent service. Her manner and kind, courteous way really relaxed me.
Similarly, the reception staff are always very polite, discreet and helpful. I would highly recommend Smile Hub.

22 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far, perfect. - Invisalign

Have had 2x appointments at Spitalfields Smile Hub, w Dr. Hena. Very positive experience, with knowledgable, helpful and friendly staff.

Dr. Hena is very honest and helpful whilst going through further processes and possibilities.

Was recommended to go and would now recommend it further, if looking for an Invisalign treatment.

25 de enero de 2023
Opinión espontánea
Logotipo de Smile Hub, London

Respuesta de Smile Hub, London

Thank you David for your review and sharing your confidence in the services we provide at Smile Hub and in particular Invisalign.

Valorada con 5 estrellas sobre 5

Friendly & thorough service

Friendly & thorough service, keeping me at ease through the whole process. Great communication and tips to improve tooth & gum hygiene in future too.

22 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will always get to work no matter the circumstances

Although it was pricy, Dr Laura Fee saved my teeth! I am so thankful for the work she does and i am delighted that i didn’t loose any of my teeth. She is kind and will get straight to work no matter the circumstances.

27 de agosto de 2022
Opinión espontánea
Logotipo de Smile Hub, London

Respuesta de Smile Hub, London

Hi Sarah. You have posted review for Smile Hub in London which I think is meant for another clinic? We don't have a Dr Laura working with us. Hopefully you can repost as I am sure they would appreciate your review.

Valorada con 5 estrellas sobre 5

This is how you always wanted it to be!

A real sense that the very attentive staff care about you, from checking out teeth and gums at the outset, always making sure that you are OK during procedures, asking what type of music you would like to hear etc. They use state of the art technology allied with real experts, and the final product is great.

26 de octubre de 2022
Opinión espontánea
Logotipo de Smile Hub, London

Respuesta de Smile Hub, London

Thanks for taking the time to post a review of our team and service. Pleased its all going well.

Valorada con 5 estrellas sobre 5

Excellent, as always

Have been a very satisfied client for some years - the combined dentist/hygienist booking was seamless and Catherine/Emma are a class act: particularly good at explaining the findings in clear lay terms.

13 de octubre de 2022
Opinión espontánea
Logotipo de Smile Hub, London

Respuesta de Smile Hub, London

Thank you for the feedback and positive review. Much appreciated.

Valorada con 5 estrellas sobre 5

The Team at SH were professional and…

The Team at SH were professional and warm. The facilities are modern and clean. After a hiatus from the dentist, I needed some minor work done. Dr Cath was incredible, keeping my mind at rest and educating me through the entire process.

3 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Always on time, professional and great. This is my go-to dental clinic and I definitely recommend it.

3 de octubre de 2022
Opinión espontánea

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