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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Daughter ordered a dress, absolutely not as described in any way, poor quality, too small. I would advice everybody to do a charge back with your bank, you will get your money back that way , the bank... Ver más

Valorada con 1 estrellas sobre 5

Received 2 orders weeks later, from China, despite warehouse in NYC claim. One jacket seems like it might be functional, but cheap. Other jacket is cheap junk and the sweater just has print designs ra... Ver más

Valorada con 1 estrellas sobre 5

This company is fraud, they ship directly from China; item I purchased as "cashmere sweater" has nothing to do with cashmere, extremely poor quality and unpleasant synthetics material. When I tried to... Ver más

Valorada con 1 estrellas sobre 5

There is nothing true or trustworthy about this company. I generally research unknown vendors but was totally suckered by the slick website, the name and the backstory of an old trusted store going ou... Ver más

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Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(95)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Sent a hideous and cheap article of…

Sent a hideous and cheap article of clothing that looked nothing like what was advertised on line. Total scam - if you try and send it back it costs almost as much as the article of clothing. They offer a 5% return and an additional 10% discount on more clothes. Ha, really? A whole $2.45? They need to be shut down. China scam ring, not a real store. Total crap. They need to be fined and sent to prision.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not be misled by Smith New York

Do not be misled by this company. They use false advertising to lure customers into buying sub-standard garments. I ordered a cashmere sweater and received a garment that was not cashmere but one that feIt felt like burlap.

When the customer wants to return an item, the return shipping and custom’s fees are so high that it is not worth returning the item. Buyer beware!

26 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible clothes, terrible experience

Like one of the other reviewers, I also bought a sweater (before I'd read the reviews). First, I learned the company is in China (not New York.) There's no option available for canceling (as there is with most reputable companies) I tried to cancel the order the same day via email and, after a couple days, received a response that it was not possible because it was being prepared for shipment. The sweater arrived and it was poorly-made and cheap looking. It's now among my workout clothes.

11 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer beware

Buyer beware! Company is in china not New York. They are not closing. I ordered a jacket and wanted to cancel the next day. They said I could not cancel because it was preparing for shipment. It did not ship for 2 weeks. When I received the jacket, it was poorly made. The material was thinner than my t shirt, and they sent the wrong color. The reviews on their website are fake.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought what I would call a 'shabby…

I bought what I would call a 'shabby chic' jacket/blazer from these people. The Dylan. It looked soooo good in the photo.

It arrived, and showed itself to be made from the crappiest-of-the-crappiest materials imaginable. The only way it could have been less desirable is if it were made from old newspapers upon which hobo sex had been engaged.

NO amount of money . . not one near-worthless cent, could this "garment" (fish wrapping) be worth.

Requests for a refund have gone unanswered.

Let the buyer beware.

15 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Same as everyone else here

Same as everyone else here. Complete scam. Expensive $100 lesson. Will donate the clothing to charity in the hope someone in need of clothing could benefit….

8 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

CONSTRUCTION VERY BAD. SIZING ALL WRONG FOR AMERICAN MARKET, FABRICATION CHEAP POLYESTER NOT CASHMERE, IF RETURNING MUST SEND BACK TO CHINA AT CUSTOMER EXPENSE.
NEVER CONSUDER BUYING FROM THIS FRAUDULENT SCAMONG COMPANY!!!

14 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware!

There is nothing true or trustworthy about this company. I generally research unknown vendors but was totally suckered by the slick website, the name and the backstory of an old trusted store going out of business. Total fiction. The product is cheap Chinese crap. The garment is very cheap material and construction. Even on "sale" it is vastly overpriced. I had followed a Facebook ad which I have since reported and have subsequently been told by Facebook they found no issue and will continue the ads. None of these companies have any shame.

6 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trying to return purchases made

Trying to return purchases made. The quality of purchases are subpar at the very least! They will not send any contact info to get my return started! Horrible company! I have never had so much trouble! THEY IGNORE EVERY EMAIL I'VE SENT!

7 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't fall for the scam!

I ordered two of the same item. Both items Dylan Vintage Jacket are a beautiful design, but the materials are low quality. They seem Halloween costumes. The company was very responsive with an offer of 5% back or return the shipment to China for about the cost of the order. I am disappointed that I fell for the scam of an actual New York clothier closing their business.

1 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

STOP! Don’t buy from them!!!

STOP! Garbage! Impersonating another store that actually closed. They are NOT.
I got the goods but they aren’t even Walmart quality. They say it ships from local warehouse but they DONT tell you returns have to be sent to CHINA! My 3 items to send back, $80! Phony phone number too. Obviously I won’t be returning them. Shame on them!

3 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pulling The Wool Over Your Eyes

As others have stated, this is a scam operation in China that sends cheap, shoddy goods instead of the product that you think you are getting. There is not a single positive review in the two months that they have been operating under the guise of being a company in New York that is going out of business, and selling merchandise at deep discount prices. If you try and return the item(s) they advise that it will cost $20-$30, plus customs fees. If you take that route, good luck getting your money back! Their only means of contact is via email, which presently goes to Smith New York "Newest Email"! Which means that after you return the goods you will not hear from them again, and they will have resold the clothing to another duped buyer. If you do ship the package back, they dissuade you from doing so, by stating that it will cost $20-$30 plus customs fees.They also advise you to state the value of the goods as $2-$3 in an attempt to also defraud the Chinese Customs Office! Actually $2-$3 is probably the true replacement value of whatever you ordered! STAY WELL AWAY!!!

3 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY! I ordered 3 “cashmere” sweaters and i got garments that dont fit, with no labels and after contacting them it turns out the clothing is not cashmere, it’s polyester. Shame on me. I never even thought about checking trustpilot b/c I thought it was a legit US company that was in fact going out of business…..

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can we use a -10?

Can we use a - 10? The coat I ordered wasn't even a coat. It closed with toggles through loops. And, the 'plush' lining shed onto my clothing when iI tried it on. Then, came the delay and dodge tactics on their guaranteed return/satisfaction promises. Please everyone spread the word. This company should be banned.

11 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is such a scam ……

This company is such a scam … masquerade as a US company that is going out of business after 26 years… liars… started up in 2023… it’s a Chinese company advertising their last day sale( which the last day has been at least 40 days now if not more) say their product is high cashmere blend… as if even below standards to dollar store.. you don’t even realize you’ve sent your money to China until hit pay for purchase… no company phone number.. returns are to China at at least $30 according to them the complaints never ending… be smart and walk away!

1 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS SMITH-NEW YORK

Sneaker\Shoes is 2 or 3 sizes smaller than norm US.
Jacket is the cheap material as possible, WRONG COLOR, WRONG SIZE, I can not give it away, can't be used nor even for halloween.
Return Policy is a joke, they are asking for video and pictures of the issue while the size and quality is the problem, I just want my money back!
Shame on Facebook allowing this kind of SCAM

29 de noviembre de 2024
Opinión espontánea

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