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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had exactly the same experience with a swimming costume I bought from a company calling itself Amara London. I sadly spotted it on Facebook which seems to be an excellent platform for these companies... Ver más

Valorada con 1 estrellas sobre 5

Horrendous, wish I’d checked out reviews first. Deceives you into thinking a London based store as more expensive than Primark/Shein, but when items arrive, after weeks waiting, the quality is very, v... Ver más

Valorada con 1 estrellas sobre 5

I just got my mens XL merino wool long sleeve t.no label,no washing instruction label.it was so rediculously small I gave it to my wife.it fits her perfectly.she's 130 lbs. and is 5'5".i'm 6',210lbs.I... Ver más

Valorada con 1 estrellas sobre 5

Oh dear I've been scammed by facebook advert again and SMITH London own advertising - I thought I had done the due diligence, I really thought I had visited trust pilot but obviously either looked up... Ver más

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1,2

Muy malo

TrustScore: 1 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(99)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

OH NO :(

OH NO! How i wish i read these reviews before also purchasing the ETHAN field jacket (who calls a combat jacket Ethan anyway?) As others have found - the jacket took ages to arrive and appears to have been shipped from China. Looks nothing like the picture and is the flimsiest jacket i have ever seen (its more like a shirt). AVOID THIS WEBSITE

8 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Smith@co London boutique 🥴

Bought a Ethan vintage Jacket I received the worst jacket I’ve ever seen in my life it’s that thin they posted it through my letterbox.They are a total scam company stay well clear of them

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deceptive store front

Deceptive store front
Communication regarding return and refund is appalling.
Too good to be true
Don’t use

* Update* I started the process of a chargeback with my Bank, I sent all my communications with this awful company to them. Maybe others can try this too and hopefully get our money back. 👍🏻

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I always check the reviews before…

I always check the reviews before purchasing anything via an advert. They look really nice outfits but they're claiming they've been going for years. Obviously not by the reviews. When is Facebook going to stop these companies advertising?

1 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY

DO NOT BUY - goods took forever to arrive. When they did they were 100% not as advertised, flimsy transparent material, sizing completely off. They have zero refund policy despite contacting them daily since the goods arrived.

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Does not appear to be a real store

Store gives the impression it has a London shop front with 25 years trading experience. I challenge you to find it, or it's address, on maps or on their website. Social Media presence for only a few months. Appears to be a web business shipping poor quality products from Asia

27 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonesty abounds!

I'm glad I checked Trustpilot before I wasted my money - the jacket I was looking at is the subject of a poor review here.

Also, the site is using Trustpilot's star rating design to give the impression that Smithandco London has a 4.5 rating versus the 2.9 on TP.

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Smith & Co London is not a real…

Smith & Co London is not a real website. They lie about when they started business only registered in 2025. Also the item I bought ships from Asia not the UK. On further investigation you see the same items advertised on facebook over and over again using different boutique names that may be real outlets but the owners claim to have notified Facebook of the fraudulent use of their names… don’t buy from this

21 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the Ethan/Vintage Field…

I ordered the Ethan/Vintage Field Jacket having seen it advertised on Instagram (probably my first mistake). The jacket which took 14 days to arrive (from China) was shown online as being reduced from £199.95 to £59.95 in their sale ending at 11.59 on the day I ordered (looking online the so called 'sale' is still ongoing). In my opinion this jacket is of very poor quality and not worth £5.95 let alone the £59.95 I paid, as for an original price of just under £200...dream on...I really don't think so. Advertised as being made of quality materials and 'built to last' (admittedly we are not told how long it is meant to last) it is very disappointing in all respects. I've looked at their 'returns' policy which seem too over complicated to bother so I'll be giving mine to the charity shop.On the plus side I've learned and important lesson..not to buy anything I see advertised on Instagram.

20 de marzo de 2025
Opinión espontánea

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