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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Second time ordering my packing supplies from Smiths, since the last week of October. They always have just what you need for all kinds of packages, in all kinds of sizes. Their customer ser... Ver más

Valorada con 3 estrellas sobre 5

Smithpackaging states in their website that they offer next day delivery, but the items purchased did not arrive until 2 days later. I tried to call them via their landline telephone, but the cal... Ver más

Valorada con 3 estrellas sobre 5

Ordered two sets of flat packed boxes but unfortunately we only ever received one, the delivery was shocking, 4 days in a row we stayed in within there 3 hour window, and never received anything. Day... Ver más

Valorada con 5 estrellas sobre 5

I own a very small, one person business and have been buying packaging every 2/3 mnths for several yrs. I dont buy in enough bulk to be able to make big savings, but I did a price comparison with thes... Ver más

Información sobre la empresa

  1. Tienda de suministros para empaquetado

Escrito por la empresa

Founded in 2019, Smith Packaging is a rapidly-growing packaging supplier and one of the UK’s premier resources for high-quality ecommerce packaging, industrial packaging, and packaging boxes for moving house. What started out as a small family business is now a highly reputable corporation large enough to supply packaging solutions for any business, while maintaining an ethos reflective of family-run values.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(1591)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service and communication! Thank you Jayne for keeping me updated on my delivery at all times.
Highly recommend and would use Smithpackaging again.

16 de diciembre de 2024
Valorada con 2 estrellas sobre 5

Final order

It's disappointing to write this as I have been purchasing most of our packaging supplies from this company for quite some time. The quality of their boxes kept us coming back to them, but sadly, this has gone downhill in recent months.

However, the final straw is that despite quoting same-day despatch and next-day delivery, our parcels were not arriving the next day.

As we need a reliable supplier for our packaging, we regret that this will be our last order with Smith Packaging.

11 de diciembre de 2024
Valorada con 5 estrellas sobre 5

This company provides a quick and…

This company provides a quick and efficient service and is highly customer-focused. I will be ordering from them from now on rather than Amazon as Smithpackaging has an actual person who you can contact quickly and easily and get the help you need. Highly recommended!

12 de diciembre de 2024
Valorada con 3 estrellas sobre 5

Shocking delivery!

Ordered two sets of flat packed boxes but unfortunately we only ever received one, the delivery was shocking, 4 days in a row we stayed in within there 3 hour window, and never received anything. Day 5 we received one set. We did get a full refund and the set we received as a goodwill gesture. However the Boxes are very good and strong, just need to sort the delivery out.

26 de noviembre de 2024
Valorada con 2 estrellas sobre 5

No 48mm brown tape waiting refund

place order for 48mm brown tape Few days later told none in stock-!! order cancelled and still not refunded told have to wait 5 days - very disappointed Why not flag out of stock when ordering

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great boxes

Great boxes, great service
Have been using Smithpacking to supply boxes, fast delivery, so far great!

4 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Stop Using EVRI - Worst Delivery Company in UK

I Urgently needed my Bags from Smiths Packaging, it was supposed to be 48hrs Delivery but They use EVRI which was Hermes , It took over a week to receive my Bags over 7 Days….
I may possibly order again from Smiths Packaging but on the proviso they use a Different Delivery Company …… EVRI is the Worst Delivery Company in the UK.

3 de diciembre de 2024

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