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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good goi... Ver más

Valorada con 5 estrellas sobre 5

The Halloween glass collection is fantastic! I received my order 2 days after I placed it and you can feel the quality in every inhale. Definitely looking forward to seeing what next year's collection... Ver más

Valorada con 5 estrellas sobre 5

The communication was surprisingly good! I sent an email question about a product, and got not only a quick reply, but it contained great info. Placed the order, it arrived quickly, and is very high... Ver más

Valorada con 2 estrellas sobre 5

Ya'll stopped selling t h c, pot basically, which is pretty much the only thing that I come here for so just two stars now, five stars before!!!

Información sobre la empresa

  1. Tabaquería

Escrito por la empresa

Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

778 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 54% de las opiniones negativas

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4,0

Todas las opiniones

(778)

133 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Shipped the wrong product

Shipped the wrong product, then want me to pay to ship it back. Hahahhahaha. Wont give me a credit either

3 de agosto de 2026
Opinión espontánea
Logotipo de SMOKEA

Respuesta de SMOKEA

I'm sorry to hear you weren't happy with our returns policy. If the wrong product was received, we would not require you to pay for return shipping. If you could provide more information regarding your order, we'd be happy to look further into this for you.

Valorada con 5 estrellas sobre 5

The price was almost too good to be…

The price was almost too good to be true. Glad I took the chance. Received emails that it was ready to ship the next morning and by late afternoon an email saying it was shipped. I am definitely going to buy from Smokea again.

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 3 vapes

Ordered 3 vapes, 2 arrived dead out of the box. Charged for a day and still no lights, no draw. Received sarcastic customer service when asking to return for a refund. They then demanded video evidence before accepting the return. Sort of a ridiculous exchange. With all the other options out there, I would look elsewhere

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Torch 6g disposable vape

I ordered the Torch 6g disposable vape and it is wonderful. I currently have the Purple Punch and the Cool Melon. 5 hits is all I have to take and I have a high tolerance level! I do pay extra for faster delivery, and it's worth it every time. Highly recommend!

24 de junio de 2026
Valorada con 5 estrellas sobre 5

The wonderful customer service I…

The wonderful customer service I received from Mark, when notifying of an incorrectly received order. He promptly responded and made sure appropriate action was taken for resolution

24 de junio de 2026
Valorada con 4 estrellas sobre 5

I was happy they had the items I was…

I was happy they had the items I was looking. When I browsed the site I was amazed at the selection for each category and how much was in stock. My orders have been flawless so far.

13 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost my package and needed to charge back for it

I've ordered 3x from SMOKEA, all with the same delivery address. This past order, half of the glass never arrived, and when I reached out to support, they told me I had mislabeled my own address! Disregarding the fact that the other half of my order had been delivered without problem the morning before.

Fast forward almost a month, after multiple contacts with support agent Mark I had to go to Capital One for my refund. It was only for $18, but after hundreds of other spend, it's lost me as a customer permanently.

Products that do arrive are fine.

23 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product broke at weak point after 2 weeks, no help.

I purchased a glass product from them, this is my 2nd purchase. The bowl completely separated from the glass at the stem when I gently tapped it with my lighter. It is obviously a defect in the glass.... But they flat told me they won't do a thing about it... Crappy product for an expensive price.... No thanks, I will toss this and buy my next one on amazon.

19 de mayo de 2026
Opinión espontánea

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