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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good goi... Ver más

Valorada con 3 estrellas sobre 5

I liked the dome wrecker gummies because these things are really strong and potent. The thing that sucked was that Smokea didn't have the dome wrecker 4G carts I was actually looking for. I was curiou... Ver más

Valorada con 5 estrellas sobre 5

The Halloween glass collection is fantastic! I received my order 2 days after I placed it and you can feel the quality in every inhale. Definitely looking forward to seeing what next year's collection... Ver más

Valorada con 2 estrellas sobre 5

The pipe has a sleek, compact design. Perfect for slipping into a pocket or pouch. However, it is very difficult to fill without a large stash container to press in. Tried to fill it with a standard s... Ver más

Información sobre la empresa

  1. Tabaquería

Escrito por la empresa

Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

774 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 54% de las opiniones negativas

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4,0

Todas las opiniones

(774)

133 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I bought a bong that had a flaw in the…

I bought a bong that had a flaw in the body and leaked. Here is what smokea said

Thank you for providing that. Unfortunately, because this item has been used, it would no longer be eligible for a return or replacement. We require defective items to be reported unused and within 7 days of delivery. You can read our full shipping policy at smokea

2 de octubre de 2026
Opinión espontánea
Logotipo de SMOKEA

Respuesta de SMOKEA

That is correct. You provided an image of a heavily used bong with a crack in it. If items arrive damaged, we are happy to replace them within 7 days of delivery. Once the item has been used, it can no longer be reported as having arrived damaged. You can read our full returns policy at smokea.com/returns.

Valorada con 1 estrellas sobre 5

I didn't get what I ordered

I didn't get what I ordered. I was supposed to get a 10 pack of gummies 25mg a piece but got a 2 pack of 100mg a piece. Cost is different as well what was sent is cheaper than what I paid for.

24 de septiembre de 2026
Logotipo de SMOKEA

Respuesta de SMOKEA

I'm sorry to hear you received the wrong product. Rest assured, we are always happy to make this right when it happens. Please reach out to our support team at support@smokea.com with your order number and an image of the product you received and we will be able to provide a replacement order.

Valorada con 1 estrellas sobre 5

I bought 2 pipes a few months ago

I bought 2 pipes a few months ago. Put them in my drawer. Finally opened them and both were defective. Customer service only cares about their 7 day return policy and doesn’t care that they sold me defective items. Shop somewhere else.

21 de septiembre de 2026
Opinión espontánea
Logotipo de SMOKEA

Respuesta de SMOKEA

Thank you for the feedback, and we're sorry the pipes weren't in the condition you expected when you opened them.

Damaged or defective items need to be reported within 7 days of delivery, along with photos of the issue. That process exists so we can see the damage while it's still possible to tell where it came from. The silicone covering on these pipes is durable but not indestructible — it can be cut, torn, or split by contact with other objects, and once several months have gone by there's no way for us to determine whether it left our warehouse that way or was damaged afterward.

This order was placed several months ago and opened for the first time last week. We weren't able to make an exception to a standard we apply to every customer equally, and we understand that wasn't the answer you were hoping for.

When customers do reach out within the 7-day window, we take care of it quickly — a replacement or refund, no hassle. We stand behind what we sell, and if you decide to give us another try, we'd be glad to have you back.

Valorada con 1 estrellas sobre 5

Paid for faster delivery

Paid for faster delivery. Ended up getting it at the standard time frame, so I paid extra for nothing.

30 de agosto de 2026
Opinión espontánea
Logotipo de SMOKEA

Respuesta de SMOKEA

Orders with paid shipping are fulfilled same or next business day with the service selected at checkout where free shipping orders are fulfilled in 2-3 business days and shipped with the most economical solution. If you would like to provide us with more information so we can investigate further please feel free to reach out to support@smokea.com.

Valorada con 1 estrellas sobre 5

Never received my order

25 de agosto de 2026
Logotipo de SMOKEA

Respuesta de SMOKEA

I'm sorry to hear that. It looks like the carrier marked your order as successfully delivered on August 27th. If this is incorrect or your package was lost or stolen, you are covered by the Route Shipping Protection that was included with your order and may file a claim to receive a replacement or refund.

Valorada con 5 estrellas sobre 5

A GOOD DISPENSARY !

EVERYTHING WENT SMOOTH AND EASY !, I PLAN ON DOING BUSINESS WITH THEM AGAIN YET NOW SOME SITES OR DISPENSARIES ARE NEEDING PHOTO ID BS YET I WILL GET MY UPDATED ID CARD ASAP ! - 1 Tre ♿ !, 💯 !

24 de junio de 2026
Valorada con 1 estrellas sobre 5

Shipped the wrong product

Shipped the wrong product, then want me to pay to ship it back. Hahahhahaha. Wont give me a credit either

3 de agosto de 2026
Opinión espontánea
Logotipo de SMOKEA

Respuesta de SMOKEA

I'm sorry to hear you weren't happy with our returns policy. If the wrong product was received, we would not require you to pay for return shipping. If you could provide more information regarding your order, we'd be happy to look further into this for you.

Valorada con 5 estrellas sobre 5

The price was almost too good to be…

The price was almost too good to be true. Glad I took the chance. Received emails that it was ready to ship the next morning and by late afternoon an email saying it was shipped. I am definitely going to buy from Smokea again.

12 de julio de 2026
Opinión espontánea

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