What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good goi... Ver más
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Consulta las opiniones de los clientes
The Halloween glass collection is fantastic! I received my order 2 days after I placed it and you can feel the quality in every inhale. Definitely looking forward to seeing what next year's collection... Ver más
The communication was surprisingly good! I sent an email question about a product, and got not only a quick reply, but it contained great info. Placed the order, it arrived quickly, and is very high... Ver más
Ya'll stopped selling t h c, pot basically, which is pretty much the only thing that I come here for so just two stars now, five stars before!!!
Información sobre la empresa
Escrito por la empresa
Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
Información de contacto
1051 Liberty Industrial Dr, 63366, O Fallon, Estados Unidos
- support@smokea.com
- smokea.com
4,0
Muy bueno
778 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you Smokea
Thank you Smokea! 2nd time I have purchased from you and I am a satisfied customer
25 de enero de 2026
Respuesta de SMOKEA
Thank you for coming back for a second order and for the 5-star review! We truly appreciate your continued support and are glad to hear you’re a satisfied customer. Looking forward to serving you again soon!
The package arrived in perfect…
The package arrived in perfect condition , and in a timely manner.
25 de diciembre de 2025
Respuesta de SMOKEA
Thank you for the 5-star review! We’re glad your package arrived quickly and in perfect condition. We appreciate your support and hope to serve you again soon.
Respuesta de SMOKEA
Thank you so much for the great review! We’re happy to hear you’re enjoying the products and that delivery was fast. We truly appreciate your business and look forward to your next order!
I was sent melted gummies
I was sent melted gummies. When I reached out to customer service they doubled down and told me “oh well it happens”. When I told them that wasn’t an acceptable response they just thanked me for my feedback. Will not be buying anything from this company again.
25 de diciembre de 2025
Respuesta de SMOKEA
We’re genuinely sorry to hear your gummies arrived melted. During warmer months or in certain transit conditions, heat-sensitive products can occasionally soften or change shape in shipping, even when properly packed. This disclaimer is stated on our site before purchasing.
We want to clarify that we would never dismiss a customer’s concern with “oh well.” Our team’s intention was to explain that while melting can sometimes occur due to shipping temperatures outside of our control, the product itself remains safe and usable. We apologize if that explanation came across as dismissive. That was not our intent.
A simple wonderful product...
25 de diciembre de 2025
Respuesta de SMOKEA
We really appreciate the 5 stars! We’re glad you’re enjoying the product and thank you for choosing SMOKEA. Hope to have you back again soon!
this website is peak
this website is peak. Trust in it pls. Take it from me my word is trustworthy asf. Peace out Girl Scout. ✌️
25 de diciembre de 2025
Respuesta de SMOKEA
We love the energy — thank you for the awesome review! We truly appreciate the trust and support. Thanks for choosing SMOKEA, and we’ll be here whenever you’re ready for the next order.
Good shipping could be faster but…
Good shipping could be faster but understandable good products
25 de diciembre de 2025
Respuesta de SMOKEA
Thank you for the 5 stars and the feedback! We’re glad you’re enjoying the products, and we appreciate your patience with shipping times. Thanks for shopping with us — we hope to see you back again soon.
Exactly what I ordered!!
Not only did my package arrive WAY early, it's great quality. Exactly what I expected and I love how easy it is to dismantle for cleaning! 10/10
25 de diciembre de 2025
Respuesta de SMOKEA
Thank you so much for the fantastic review! We’re glad your order arrived early and that everything was exactly what you expected. We truly appreciate your support and look forward to serving you again!
I loved the look and colors of the Dogg…
I loved the look and colors of the Dogg lbs Westside Rider Bong, so I ordered it. I want to shout out to Smokea's shipping service team. Unfortunately, the bong arrived broken. I notified the team, they sent me a form which I filled out and they replaced it ASAP! I got the intact product quickly and it works as great as it looks! It is ergonomically designed to facilitate solid sessions. And it looks amazing in my display cabinet with my other high-end/collectable glass. Love the product! Love the seller! Love the support they provide! -Michael
19 de diciembre de 2025
Opinión espontánea
Respuesta de SMOKEA
Thank you for the incredible review and for giving us the chance to make it right! We’re glad the replacement arrived quickly and that you’re loving the Westside Rider. We truly appreciate your support and hope to serve you again soon.
Color me impressed
Color me impressed. I wasn't expecting much due to the low price point. I specifically use this w/ my Lobo vaporizer and works like a charm. Picking up another one to use with my dry herbs.
21 de diciembre de 2025
Opinión espontánea
Respuesta de SMOKEA
Thank you for the great feedback! We’re glad it exceeded expectations and works perfectly with your setup. We appreciate you choosing SMOKEA and look forward to your next order!
Horrible customer service
My order didnt come and im only being refunded a portion of what I paid. I should not be charged a restocking fee on a product I never received to begin with AND they're making me pay for the shipping. This company scams ppl out of money. Do not order from these people
17 de diciembre de 2025
Opinión espontánea
Respuesta de SMOKEA
Your order was returned to sender by the carrier due to an insufficient, incomplete or unknown address. This address was provided by you at checkout. When a package is returned to us for these reasons, we issue a refund less a 10% restocking fee. You can find more information at smokea.com/shipping.
Love Smokea
They stand by their products and have replaced items arriving broken!
14 de octubre de 2025
Respuesta de SMOKEA
Thank you so much for the kind words! We’re glad we could quickly replace the broken item and make it right. We truly appreciate your support and look forward to serving you again.
Respuesta de SMOKEA
We appreciate the great review! We’re happy to hear you’re enjoying the product and that everything arrived quickly. Thanks for choosing SMOKEA — we hope to see you back soon.
Product was as described and arrived in…
Product was as described and arrived in record tiy!
24 de noviembre de 2025
Respuesta de SMOKEA
Thank you for the 5 stars! We’re glad your order arrived quickly and exactly as described. We appreciate your business and look forward to your next visit.
Not you Grandad's Glass
I love that I can load my 7 pipe once and have it last all day. Smooth green hits every time. And the way this device collects resin in the lower chambers is phenomenal.
I also like the weight of the 7 pipe...feels like I'm smoking a cigar.
24 de noviembre de 2025
Respuesta de SMOKEA
Thank you for the awesome review! We’re glad you’re loving the smooth hits and design of the 7 pipe. We truly appreciate your support and hope it keeps delivering great sessions for you.
Respuesta de SMOKEA
We appreciate the love! Thanks so much for the great review and for choosing SMOKEA. We look forward to serving you again soon.
Alternative use...
Soooo, I'm a middle aged guitarist that is learning to play Led Zep's Whole lotta Love and wanted to incorporate the slides Jimmy Page uses on the record into my playing...but a glass slide on my finger is too restrictive and when I put it in my mouth to make it accessible to me it looked kinda dumb, so I started looking for a ceramic or glass rod and then stumbled upon your items...It now rests on an extended piece of E string sticking out of a tuner peg and then gets stuck in my mouth after the first series of slides...cool in theory, but really just more efficient. Got a laugh from my band mates!!
24 de noviembre de 2025
Respuesta de SMOKEA
Thanks for sharing your creative take on it — that’s a first for us! We appreciate the 5 stars and your support. Glad you found a use that works for you, and we hope to see you back again soon.
You sent me leaky disposable that I had…
You sent me leaky disposable that I had to toss. I opened one today and it had a tiny bit in it and down to 70 percent charge. Your employees are sending out used products. THAT'S MY PROBLEM NOW. USED PRODUCTS. SCUM BAG
24 de noviembre de 2025
Opinión espontánea
Respuesta de SMOKEA
We do not ship used products. However it is possible that your disposable may have been damaged during shipping. If you received a defective product and you’ve reported it to our support team, it will be replaced free of charge.
Did replace a missing item
21 de noviembre de 2025
Opinión espontánea
Respuesta de SMOKEA
Thank you for the review! We’re glad we were able to quickly replace the missing item and make it right. We appreciate your patience and your business.
Both products I received are CLEARLY…
Both products I received are CLEARLY defective. Only one will be refunded when I proved with pictures of the defects. They also refuse to refund any shipping charges. So I spent all the money and shipping for NOTHING. They are refunding the cheap item only but it is still completely unusable. DON'T EVER BUY FROM SMOKEA. TOTALLY DISHONEST
13 de noviembre de 2025
Opinión espontánea
Respuesta de SMOKEA
We reviewed the photos you provided and processed a refund for the item that qualified under our return policy.
As outlined on our website, products that have been used are not eligible for return or replacement due to hygiene and safety standards in our industry. Shipping charges are also non-refundable once an order has been fulfilled and shipped.
We understand this was not the outcome you were hoping for, but we applied our stated policy consistently based on the condition of the items received.
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