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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Another order which hasn't arrived and no communication from Smoke Hut despite emails and messages sent. If there is an issue with stock,delviery etc just inform the customer. Will most probably be... Ver más

Valorada con 1 estrellas sobre 5

Delivered on 6th with next day delivery. Tracking updated stating sender has assured Royal Mail parcel has been sent to them. I am still waiting. No contact from seller despite numerous emails to them... Ver más

Valorada con 2 estrellas sobre 5

Usually they are great however the last few orders they have really let me down, I ordered on 18th October still have not received my order and have not heard anything from anyone despite contacting t... Ver más

Valorada con 5 estrellas sobre 5

Ordered 2 Elux Firerose, Mr Blue and Grape Gummy Bear. Both flavours came correctly. Ordered midnight Wednesday and they were here by Friday midday. Highly recommend Firerose and will definitely be or... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. Tienda de chucherías
  3. Tienda de pipas de agua
  4. Tabaquería
  5. Tienda de vaporizadores

Escrito por la empresa

Welcome to Smoke Hut UK, your go-to destination for premium vaping products. As a trusted online retailer, supplier, and wholesaler, we offer an extensive range of disposable vapes, e-liquids, vape kits, rechargeable vapes, and pod systems. Discover trending brands like ELUX, ELF BAR, LOST MARY, SKE CRYSTAL®, RandM, IVG, BULLET BAR, GOLD BAR, HAYATI PRO MAX, HAYATI ULTRA 15K, ASPIRE GOTEK, SMOK, Vaporesso, GeekVape, Voopoo, Riot Squad, Bar Juice, Nasty Juice, Dinner Lady, and Doozy Vape Co. We specialise in the full range of Hayati products, including the Hayati Pro Max 4000 and Hayati Ultra 15K. Whether you're looking for the latest disposables or high-quality nic salts, we have everything you need to enhance your vaping experience. Our commitment to quality, variety, and customer satisfaction sets us apart. Plus, we offer free next-day delivery on all orders over £25, so you can get your favourite products quickly and hassle-free. Shop with confidence and elevate your vaping journey at Smoke Hut UK — where quality meets convenience.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

Usually good but last few times been let down…

Usually they are great however the last few orders they have really let me down, I ordered on 18th October still have not received my order and have not heard anything from anyone despite contacting to get an update

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Another order which hasn't arrived and…

Another order which hasn't arrived and no communication from Smoke Hut despite emails and messages sent.
If there is an issue with stock,delviery etc just inform the customer.
Will most probably be the last order i place witht his company, never had an issue until the last two orders, have always received goods next working day. Dont state next working day delivery if you cant fulfill orders, you've had my money long enough!

17 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Awful company

Awful company, ordered over a week ago still not received order even though it says on website next day delivery, won’t reply on live chat and won’t reply to emails

26 de agosto de 2025
Valorada con 1 estrellas sobre 5

I think this company are absolutely…

I think this company are absolutely rubbish at what they deliver!
Unfortunately, the description FedEx 24hrs is none existent and Royal Mail are delivering the goods when they also decide to deliver!
I ordered last Friday and Saturday I’m still waiting!!!!
I think this is a trade description act in the making?
Frankly, for such poor quality of service I will not buy from this company again.

26 de agosto de 2025
Valorada con 1 estrellas sobre 5

Avoid avoid avoid

Placed an order paying £79.95.
Order never received. Have emailed them again and again. Just completely ignored me.
Lesson learnt. Should have checked the reviews o. Here first!

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusted

Ordered the products on 25.07.25. Still not recieved items 17.08.25. They not answered 3 email complaints or their website chats with the same issue of missing package. Not even worth 1 star. Very dismayed at paying out £100 for nothing and not a single reply.

29 de julio de 2025
Valorada con 1 estrellas sobre 5

We have sent message after message

We have sent message after message and nothing we are still waiting for a refund for an order that never arrived order date 24 May 2025. Would have given them no stars if I could have, disgusting service paid for 24 hour service order 100.00.

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My order

The full experience from ordering to delivery was great, no issues, product exactly what I ordered very efficient work by all. Will definitely use again.

29 de julio de 2025
Valorada con 1 estrellas sobre 5

I have been waiting since the 8th of…

I have been waiting since the 8th of July for my order. There have not been updates to say where the order is or why there has been a delay. Very disappointed. Have used you before and there have not been an issue. Would like to know when it will be delivered or for a refund. Will I use you again, probably not.

9 de julio de 2025

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