Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Ver más
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Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Ver más
La empresa ha respondido
The Snag Doctor (Liam) came to my house and repaired some damage to a surface in my caravan. The surface was slightly speckled and textured and Liams repairs was brilliant. I know this is what you ex... Ver más
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Arranged remotely via Laura at snag doctor to patch a bath crack at my rental property in Manchester. She had multiple problems getting through to the letting agent to get access but persevered and he... Ver más
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Absolutely brilliant job by Ricky at Snag Doctor. He colour-matched the bricks so well that you genuinely can’t tell where the repair work has been done. The finish is spot on and blends in perfectly... Ver más
La empresa ha respondido
At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.
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I made contact with Snag Doctor as I burnt my worktop with a hot pan. Laura came back to me promptly with a price I was happy with. 2 weeks later a technician called Mark attended who was very polite and punctual. I am very happy with the result and service and would highly recommend this company. Thank you!

Respuesta de Snag Doctor
Excellent service.
Alistair was punctual, polite and very helpful. There were a number of areas requiring attention and I was extremely impressed with the end results. He was very respectful of our home and not disruptive in his approach to the work.
I would highly recommend Alistair - nothing was too much trouble.

Respuesta de Snag Doctor
Very disappointing experience with Henry. He came to fix a tiny chip on our kitchen counter which was only just over a year old, but the product he used completely stripped the top surface. The area (much larger than the original chip) is now rough to the touch and looks totally bland compared to the rest of the worktop. He did refund our money after several emails, but we are now left with a ruined kitchen counter. This response is factually incorrect. You did not offer to "rectify the repair" Because your service had already completely stripped the top surface layer of my almost new worktop, leaving it rough and ruined, the damage was completely irreversible.No amount of "re-repairing" can bring back a chemically stripped surface; the entire worktop now requires a costly replacement. I deeply regret accepting the refund now, as I should have pursued you for a full replacement worktop instead. It is pointless contacting your head office as each branch is a locally owned business.

Respuesta de Snag Doctor
They did an amazing job of rectifying our shower tray crack, really fast with response and nice team! Over the moon!

Respuesta de Snag Doctor
We have moved into a new build home and Anthony, from snag Doctor north west, has spent two days working his magic.
Anthony is such a lovely young man and it was our absolute pleasure to spend 2 days with him whilst he made our home extra beautiful. He is totally committed to provide good solid customer service and care. He is a perfectionist and he does an amazing job rectifying all the surfaces in a home that you can think of! To say we are pleased with his work on our home is an understatement.
He is committed, professional, personable, efficient and Anthony is a great Ambassador for the ‘snag Doctor’ brand.
We would certainly recommend Snag Doctor and especially Anthony.

Respuesta de Snag Doctor
We used the West Yorkshire branch, excellent to deal with from start to finish. Friendly, professional and the finished repairs are superb, fully reccomend

Respuesta de Snag Doctor
Absolutely awful experience and I would not recommend. Spray painted our door black and did not cover brand new stair carpet (front door was wide open) or advise me to shut interal doors. There was a thick residue of black dust everywhere and I mean everywhere even upstairs. I have white floors, sofa and just had an expensive stair carpet laid. All covered in black dust. Snag Dr won't take responsobility. Absolute disgrace. Took 4 hours to clean up and a loss of financial earnings. Still soft funishings to wash and rugs and stair carpet to shampoo. Maybe the small claims court is the next step. They have trashed my house. I have hours of washing every item of soft furnishings that is covered in this black dust. All Snag Dr said was sorry. Do not use them.

Respuesta de Snag Doctor
Great service. Could not fault them. The repair to our quartz worktop was excellent.

Respuesta de Snag Doctor
We recently had some water damage to a kitchen door which had been discontinued so I contacted snag doctor to repair. Initially we had a few issues with colour not being correct but John at the office in Kent was very patient, courteous, professional and a huge help. He went out of his way to fix this for us and I highly recommend. Very much appreciated all his efforts to solve the issue for us. Thank you John!

Respuesta de Snag Doctor
Great, friendly, professional service,
Happy to recommend.

Respuesta de Snag Doctor
Luke and team, really nice people and whilst I was skeptical at first, I trusted the reviews and these guys are magicians, amazing outcome, highly recommended.

Respuesta de Snag Doctor
Used Snag Doctor East Yorkshire after my show tray was damaged when the shower glass shattered in the extreme heat. Damage included hole in the surround and pitting on the tray. Friendly, helpful service, arrived on time as advised and an amazing job done. Repair was to the highest standard imaginable and when completed it shower tray looked like new. No visible signs anywhere, you wouldn't believe it had been damaged. Cheaper than replacing the tray and all the associated damage to surrounding tiles which my builder said would likely happen. I can highly recommend the East Yorkshire branch for any similar repairs. Have told my builder and friends if anyone needs this kind of work doing.

Respuesta de Snag Doctor
Snag doctor East Yorkshire were brilliant
Josh turned up early to the job even took his shoes of and respected my property
He listened to what i was saying and kept me updated to what he was doing during the 2 hours he was at my house
He was kind polite and put me at ease he left the bathroom spotless and the shower tray that had shards of glass stuck in it is now back to the orginal shower tray excellent job would definately recommend this company as i contacted them over the weekend and got a call on bank holiday Monday to say they could repair the shower tray Wednesday
Fab service ❤️

Respuesta de Snag Doctor
Unfortunately, I burnt my kitchen work top and the door.
Danny from East Yorkshire, Snag Doctor, , came to day and made a wonderful repair.
Very professional and spent time making the repair so the my distress of the burnt area was only a memory.
Highly recommend this company.

Respuesta de Snag Doctor
Fast, effective and efficient. Highly recommended

Respuesta de Snag Doctor
A snag repair technician was sent to fix chips, scratches, and remove residue in my home, but unfortunately the experience was very disappointing. While some of the residue was removed, a large amount was still left behind and the overall quality of the work was poor.
The biggest issue was the spray paint overspray left across my windows, including, glass, sealant, and sliding door bars. Instead of improving the finish, it created additional problems that now need correcting.
I expected a professional standard of workmanship and attention to detail, but the results fell far below expectations. Based on my experience, I would not recommend this service.

Respuesta de Snag Doctor
Today we had Kieran from Snag Doctor come to repair a cracked and damaged tile in our bathroom, and the job he did was absolutely amazing. Kieran was very polite and professional from the moment he arrived. He explained the work in detail and talked us through exactly what he would be doing, which was really reassuring. He was also extremely punctual — he was scheduled to arrive at 10:30am but actually arrived early at 9:30am. We are very impressed with both the quality of the repair and the excellent customer service. Highly recommended!

Respuesta de Snag Doctor
Thank you Lee for sorting our marked side panel out !! You just can't tell anymore. Great guy, very professionally done, thanks again !!

Respuesta de Snag Doctor
We received a very quick response to our enquiry and attendance was soon after. Great job done with minimal disruption.

Respuesta de Snag Doctor
Great company to work with. Fixed our issue with zero Fuss. Highly recommend

Respuesta de Snag Doctor
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