Snag My New Home Opiniones 

437
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Ver más

Valorada con 4 estrellas sobre 5

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Inspector de casas
  2. también en la categoría
  3. Inspector de construcción
  4. Tasador de bienes raíces
  5. Topógrafo

Escrito por la empresa

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

437 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(437)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Detailed report and prompt communication. I would highly recommend using snag my new home.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice experience

Got good guidance, easy booking and great snagging report from the SnagMyNewHome. Very professional person and has good eye for snags.

15 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good professional snagging service

Good professional snagging service. Their service was within my budget and there is nothing to complaint about their service. I recommended their to my friends too. In total 79 issues were identified which I wouldn't have done myself.

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional snagging service from start…

Exceptional snagging service from start to finish! The surveyor from Snag My New Home conducted a very thorough inspection on my new build property, covering all aspects in line with NHQB guidelines. They identified 97 issues that needed to be addressed, most of which I wouldn’t have noticed on my own. Their expertise has been invaluable in ensuring my home is up to standard, and the detailed report they provided has been extremely helpful in dealing with the developer. Highly recommend Snag My New Home to anyone looking for a reliable snagging inspection. Thank you for making this process so smooth!”

8 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Liam was very helpful with our snagging report, he confirmed the appointment the day before.
After the inspection he discussed his findings with us & had the report to us within 24 hours!

5 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Key areas not inspected

Key areas not inspected - READ T&C's!!!
Key areas not inspected and poor follow up service

Requested the snag inspection, all organisation of the inspection started well, with a very efficient whatsapp update service, swift message replies and a large number identified due to a internal finishing job from our developers.

However, key snags were missed due to lack of inspection of key areas of the house and was told to read T&C's as some snags are expected to be missed! No check at all was done to the Loft, inside of the garage and garden. As a result a key snag was missed in that no ducting had been installed in my loft from our upstairs shower.

Had it not been for an issue with an extractor fan God knows when this would have been identified as we trusted a thorough job had been done by professionals. The loft area is listed on their website as part of the inspection survey.

When I made the team aware of this and asked for the report to be overall snagging report to be updated to take back to developers (aka completing part of the job for them by taking the photos and offering to send this to them) I was met with hostility and the same tired excuse that has been used throughout other non - 5 star reviews here that snags will be missed but it says nothing about not inspecting key areas such as the loft or not carrying out thermal inspections.

Additionally, stating you will not be updating the report although you offer this your website is very disappointing.

Worth looking at alternative snaggers even if it means waiting slightly longer

6 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended

We have just moved in to a new build property and used Snag My New Home to perform a snagging survey. Liam was friendly and incredibly thorough with his checks and noticed so many things that we never would have.

The survey was very easy to book and communication was great throughout - highly recommended!

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfied customer

Would give 10 stars if I could. Waseem Did a thorough job of identifying the snags. They were understanding of an error from my side. Very happy and impressed with the service I received, thank you guys!

12 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Professional Snagging Company with Awesome Attitude & Work Ethics

The process of procuring a snagging survey from Snag My Name Home was easy. The booking team was very responsive to my queries regarding their service and level of insurance before I booked, providing me with much needed assurance. After booking, Lina is helpful and flexible in terms of scheduling and payments. Communication was through WhatsApp and email and regardless of the communication channel, the team was polite and quick to respond.
On the day of the survey, Liam kept in touch with me before arriving. Upon arrival, he prepared shoe covers to put on. I feel that he respected my time and property. Liam manages to identify snags that I was not able to. He is professional and answers all my questions politely and patiently, explaining in detail the requirements of NHBC and NHQB spec.
After the survey, the report arrived in a timely manner. Lina addressed my query even on Sunday.
Overall I'm satisfied with the service.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service

Excellent Service! They provided outstanding service from start to finish. The customer service team was prompt in responding to all our queries (both WhatsApp and email). Also, the surveyor conducted a thorough and detailed inspection of the property. He took a lot of pictures and the report was delivered to us very quickly. I highly recommend Snag My New Home for anyone in need of reliable snagging services.

16 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company were awful

This company were unbelievably unprofessional and the responses I got were beyond rude. The company agreed to pick up the keys prior to the survey and then refused to on the day claiming the estate agents were shut. I rang the company everyday for over a week with no one getting back to me and eventually after more rude messages I managed to get half of the money back despite them never stepping foot in the property. Do not use!!

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Snag My New Home

Please speak the truth. you provided the wrong address to collect the keys and wasted our surveyor time and day. On other hand as good gesture we still refunded you 50% of the amount you paid.

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