Snag My New Home Opiniones 

437
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Ver más

Valorada con 4 estrellas sobre 5

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Inspector de casas
  2. también en la categoría
  3. Inspector de construcción
  4. Tasador de bienes raíces
  5. Topógrafo

Escrito por la empresa

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

437 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(437)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I highly recommend Snag My New Home

I highly recommend Snag My New Home. The entire end to end process was easy and seamless. The inspection was very professional, detailed and thorough. Waiting for the report was immediately the next working day and the level of snags found and reported was of the highest quality.

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great experience!

Really great experience (despite 115 snags being found!) - definitely wouldn’t have spotted these myself!

Waseem was really professional and quicker than expected!

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very much useful

I am very much satisfied with their service.They have gone through the nook and corner of the house and found the snags efficiently. It was worth every penny I spent on snagging.

29 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

repeat business

I have used snag my new home 3 times in total, once on my residential property and twice on my buy to let investment properties. The guys are amazing and will be very thorough when conducting their reports.

You won’t be disappointed and I would strongly recommend this for anybody who is purchasing a new build property unfortunately quality does not seem to be on the agenda any more when building a new home, but Snag My Home will make sure that any issues are highlighted with your purchase.

26 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of service

Lack of service - After booking online through their website, using the correct region that they advertised (East/West Midland and Wales area) covered, I was told that I booked the incorrect region and they don't cover East/West Midland and Wales area on Sunday 16th June but they cover the area on the next day on 17th June. After rescheduling to the Monday 17th June, they cancelled the booking the day before and stated that their surveyor in the area has now quit the job because of personal issues. However, they are still advertising that they cover the East/West Midlands and Wales area on their website. It's been 10 days now and they have not refunded the cost I paid in full and have decided to keep the £100 deposit. I would not recommend booking with them.

Edit: Following my review which the company unsuccessfully flagged to be removed, I was sent a barrage of abuse and insults dated 26th June 2024 from their WhatApp number in response to the review. They clearly don't take negative feedback very well as a company which highlights their level of professionalism. I will provide the screenshot evidence to Trustpilot. My review still stands, please avoid this company at all cost!!

16 de junio de 2024
Opinión espontánea
Logotipo de Snag My New Home

Respuesta de Snag My New Home

Sorry to hear you were not satisfied with our services. Apologies once again that we had to cancel your booking because surveyor had to leave at the immediate effect due to health problems. We understand that its important for our customers to get inspections completed at the earliest convenience, and as we didn't know how long it will take for us to employ another surveyor, we didn't want to hold on to your payment, so you could seek services elsewhere asap. The full refund has been issued back to your original payment methods- as deposit was paid separately, it might have been paid to a different account, so please double check. Please contact us and we will be more than happy to provide you with proofs of the both refunds issued.
Since then we have been fortunate to employ another surveyor for the area.

Valorada con 5 estrellas sobre 5

Very professional and thorough

Very professional and thorough throughout the whole process. I was kept looped in on the process along the way and Waseem was meticulous and considerate during his inspection

22 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worth every penny

I have a good eye for detail and thought I could sufficiently snag our new house myself, but there were things I guarantee I would have missed. Thoroughly impressed with the service and worth investing in this inspection and company.

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

very professional service

very professional service. Lina very responsive during and after the booking made. Paul completed a thorough snagging and explained everything in details post snagging raised any urgent issues to be addressed with developer before he left. Report well structured. Overall great service. I would recommend this service for any new build buyers worth it!

7 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time I’ve used a company like…

First time I’ve used a company like this. Process easy to follow with online booking and payment. Needed to contact them by telephone to send a new link for payment. They answered promptly and actioned immediately. 67 snags found, lots of them I would have overlooked. Hopefully the report will make it easy for the developer to accept the snags and correct.

12 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Detailed and comprehensive report!

The surveyor found 69 snags in our new build home, many of which we would never have spotted ourselves. I was so impressed with the report. Not only was it sent in a timely manner (before 10pm the following day!) it was so detailed and comprehensive, with pictures of each snag as well as a description. This made sharing this with our developer really easy and they have as a result made good progress with addressing the snags.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent communication throughout…

Communication with this company was excellent right from the first point of contact. Everything went as booked, surveyor informed me of his arrival and carried out the inspection as expected. The report followed promptly and was in a clear format making it very easy to understand. The site manager commented on the clarity of the findings and it certainly made it easier to highlight snags to the builder. Would recommend to anyone buying a new build where clarity is key.

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service and Peace of Mind

I recently used Snag My New Home for a thorough inspection of my newly built apartment, and I couldn't be more satisfied with their service.

The booking process was straightforward and convenient. The team at Snag My New Home were very responsive.

They conducted a comprehensive inspection, meticulously checking every detail of the property.

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star experience!

5 star experience from the team, always available to answer our questions via WhatsApp. Report sent to us by 10pm the following day and found snags we would never have realised were there! Big thank you to Waseem and the team.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Straightforward booking system, great communication and helpful report.

Very pleased with SMNH. I booked the snagging to be done 2 weeks before completion of a new build. I had to move the date and the process to rearrange was simple. We were fortunate to have a property built to a good standard so didn't have many major snags. Communication (when required) was faultless. Lina was very helpful throughout the process and answered our queries after the snagging. I would recommend.

23 de mayo de 2024
Opinión espontánea

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