Snapfish Australia Opiniones 

Two fantastic photos enlarged and delivered quickly

Absolutely disgusting company...they said it was sent ...never arrived...contacted them 4 times for a tracking number to check with post but have NOT had a response at all on a pension so am now down $35...a lot to me

THIS IS NOT AN AUSTRALIAN COMPANY. COMES FROM ASIA. Ordered around 4th of December, arrived 5th January. When tried to contact was told to read into on their q&a pages. Ordered thinking we were keeping money in Australia, but we're not. Their hub is in Melbourne but it comes from Asia. Zero communication, no tracking information ( so you cant see where it actually comes from)
Extremely disappointing and will never purchase from again.. anyone that asks about it, I will be advising to look elsewhere.

My photobook just arrived. The colour reproduction is dreadful. I am an experienced photographer and printer and have made dozens of photobooks over the last 20 years. I thought I'd give Snapfish a try. Big mistake! Never again.

Canvas Prints printed diagonal and off centre, prints blurry despite me uploading professional photography photos, images too dark.
I contacted them via online chat seven times and my hours wasted on “chat” in a row as I tried resolve the following issues; 1. My order didn’t arrive and I spent about $340 on my orders. Had to keep chasing this up 2. The photo mugs I ordered were too dark despite some pics taken on a sunny day at the beach 3. My PREMIUM canvas prints which finally arrived were inadequate, photos off centre and diagonal! Also white spots or brown spots from poor quality printing
I wish I had read reviews before purchasing!!!
What terrible customer service with no accountability taken!!

Promises promises promises. Terrible service and no back up
Ordered Christmas Cards becuase they gave me a delivery date with enough time for me to mail out and it's now 16 December and no cards turn up. Of course they have my money. They used to be a great company now they are a dog. Use Vista Print or some other company. Snapfish doesn't care once they have your money. Try and contact them. Good luck.

Ordered a calendar in November for christmas gift on the 16t December i cobtacted snapfish and was told its stuck in shipment wint be delivwred until the 29th of December. Not happy, canceled order will go elswhere to get my calensar from now on.

I love our canvasas! I had been putting off getting them for ages because they're so expensive, but then snapfish had an amazing sale and I got 6 canvasas for an excellent price. Just hung them up today and they look so good. Great quality, and excellent customer service.

The photo prints were extremely poor quality. I had selected the high-resolution option when uploading, yet the colours and contrast came out very pale and washed out—almost like photos from 60 years ago. I also had constant issues getting the photos to sync from my phone to the website and had to repeat the process five times. When I contacted Snapfish, they initially suggested I hadn’t chosen the high-resolution setting, but eventually offered credits. Wasted half a day trying to upload the photos now wasting my day for a refund for goods that were not fit for purpose. Overall, a very disappointing experience.

Have been using Snapfish for a few years and always been happy with my orders. Last order was a bit disappointing and let them know. To their credit they refunded me the whole amount so I redid the order and am very happy with the results. Was very fast and I’ve never had a problem with delivery. Will continue to use.

67% off sale. $39 at checkout magically changes to $110 email invoice. Amazing.

Postage costs are absolutely ridiculous. Wasted 25 mins setting up some prints, only to be shafted by profit making postage...

My first time ordering from this company and I received a few random photos of a little girl I didn't no, I think this is absolutely disgusting, as the pictures I got printed were private pictures of me birthing my son, so has someone received those pictures? Complete breach of privacy and confidentiality.very disappointed

I ordered a photo book for my husband's 60th. I was appalled at the quality. Photos cropped poorly, missing photos, others duplicated, binding coming loose. Just a nightmare dealing with their customer service. The original customer service was understanding but he escalated my complaint to a "supervisor" who basically in a long email placed complete fault on me. She reminded the credit offered from first customer service person. BTW I was professional in my co.mu cation throughout. I felt I would give the. A chance to rectify my disaster of a photo book before I left this review. Instead I got insulted.

I spent hours creating a photo album on the Snapfish website — carefully choosing photos, designing pages, and saving my progress as I went. Then, when I tried to move on to payment, the page never finished loading it. When I refreshed and logged back in, my entire project was gone.

All my work, all the time I spent, completely lost. There was no way to recover the album or even see a saved draft.

The customer service was even more frustrating and disappointing than that. There is just an automatic bot on the website that they say it's a 24h chat, but it's not at all - completely useless. I couldn't even find a support form or email and when I tried to instagram page they directed me again to the "24h chat".

Terrible experience!!

Always receive all my photos always in good condition always on Time for delivery love it

Able to create account but unable to upload photos from phone despite following instructions and getting a confirmation from site that they had been uploaded.
Very poor instructions on how to use software and no ability to get support from customer care.
I am about to delete account and try another site after a couple of hours wasted.

My second order of holiday photos only about 1 week apart. First order came with tracking within 4 days. Decided to order an extra book exactly the same amount as previous order,no tracking number, same postage amount. Contacted them, no order received after 2 weeks, they did refund the postage and now the actual cost of the book. Never received the book. Will not use again, very disappointed as the first book was wonderful. Hesitant to do a re order. Failure on their part. How hard to provide a tracking number to ensure customer receives the product.
Plenty others choices.

Overall I am very happy with Snapfish. Recently I had a problem with some damage and a replacement was ordered. I had never had a damage issue with Snapfish before and this matter was handled well by their chat agent. I just hope that the damage issue was a one-off, because I think the packaging could be more robust.

Do not order from this mob. Ok. Story time.
My dog died suddenly. I, my 11 year old son and my neighbor (who loved my dog) were absolutely devastated. I then ordered a bunch of photos for us all to have around our homes of our beloved Marco. This was ordered 24th May. 2 days before my son's birthday. With no way to contact Snapfish, no email, no phone number, no care given. I finally spent the 30 minutes needed to talk on their stupid chat window whilst they still tried offer me store credit or replacement. But eventually got my refund today. 18th of July. Just do what I'm about to do, people. Go to Officeworks.