snapklik.com Opiniones 

43
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scam. Tried to debit my card 4x. My bank stopped 2 of them. The site said there was an issue finalising purchase when they'd already debited twice successfully and twice unsuccessfully. Absolute sc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was a little apprehensive given some of the reviews, but great service. It was straightforward to order something I could only get in the US and the manufacturer wouldn't ship internationally. Nice an... Ver más

Valorada con 5 estrellas sobre 5

I felt it really important to take the time to write a review. It’s not something I usually do, but after reading the other reviews I was feeling a bit anxious about whether this experience would go w... Ver más

Valorada con 5 estrellas sobre 5

Wow!! VERY IMPRESSED Slightly nervous ordering based on the reviews Ordered on 29th July arrived from NY to Scotland on 2nd August!!! I have had local deliveries take longer. Highly recomm... Ver más


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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3,2

Todas las opiniones

(43)

20 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Trust

Customer support was first rate. Item arrived here 5 days before expected delivery time. Item trussed up like an Egyptian mummy so it was in perfect condition.
I can not find a reason to give it less stars.

21 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong delivery address parcel went to the wrong block of…

My parcel went to the wrong block of flats thank you FedEx for being so stupid and delivered my parcel to wrong address, don't have my item and paid for something I don't own,Snapkilk change your delivery company they don't get back to customers and to be true nor have you,so not happy at the least.

9 de octubre de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Peter,
Thank you for taking the time to voice this concern. I don't see that there is a Snapklik order or that we've received any communication associated with your name on this review. If you placed the order with us, can you please email us with reference to your order number so that we can check into this and help resolve the issue. Thank you.

Regards,

Snapklik Support Team

Valorada con 5 estrellas sobre 5

Fast delivery of US NFL merchandise

Fast delivery of US NFL merchandise. Order arrived in Sydney Australia within four days of placing the order - shipping updates were emailed throughout this time. Very happy with the service.

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and international shipping cost was low.

Great service. I live in Sydney, Australia and the American food product I ordered was delivered very promptly. It was as ordered and the shipping cost was really good. Communication with Snapklik prior to ordering was excellent.
First time I have ordered with them and it worked like clockwork.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% had to buy a pair of replacement…

100% had to buy a pair of replacement binoculars I broke , this site was only one offering them, so got from here and to be honest judging by reviews thought I would get fakes or refurb , far from it all as new in manufactures box all wrapped and sealed 100% genuine , will use again excellent communication and super quick delivery

4 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Inept customer service

Inept customer service. I ordered items from this company, but they shipped me the wrong thing. I reported this to them and after several emails back and forth I'm still waiting for an answer as when I will receive my items. They've since stopped replying to my requests for un update. So yes I think I've been scammed. DON'T USE THEM!

19 de agosto de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Tony,

I see that our team was checking into this and that 1.5 business days had passed since you provided details about the issue. I’m sorry that our turnaround time was not quicker in this case and that the wait caused these concerns and this review. I see that we replied less than a day after your request for an update and the return was set up shortly thereafter. Please feel free to message us again if we can provide further assistance.

Regards,

Snapklik Support Team

Valorada con 1 estrellas sobre 5

Product is 4 months past expiration…

Product is 4 months past expiration date which had been covered by a sticker.

4 de agosto de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Cora,
I'm sorry to hear about this issue. I see that we responded to the email you sent about this but have not heard back from you. Please reply at your earliest convenience so that we can help resolve the issue.

Regards,

Snapklik Support Team

Valorada con 2 estrellas sobre 5

Ordering from Hong Kong

Ordering from Hong Kong. Payment was successful based on credit card statements. Never got an email notification for the order. The order has been processing for a week and have reached out to support for assistance.

Overall experience seems poor. Still unsure if this is a scam site. If I don’t hear back from them will contact my credit card and report it as a scam.

15 de julio de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Wallace,

I'm sorry to see that your order has been delayed and to hear about these concerns. I see that you contacted us earlier today and we just replied to provide an update on the order and to assist further as needed. Please reply at your earliest convenience if there is anything we can help with.

Regards,

Snapklik Support Team

Valorada con 2 estrellas sobre 5

Zero peace of mind and no customer…

Zero peace of mind and no customer service
to be fair i did receive the products in the end so i gave 2 stars

but surely i will never buy from them again
i placed an order and was charged without receiving an email confirmation or order
the order was simply missing and i had no news about that for 3 weeks!

then i tried my very best to login and found the order was charged and pending
i sent an email to ask the customer service and no one ever replied me
a few days later the order was shipped and i finally got email

the products were overpriced and internal shipping too
i did not except buying from a black hole so will not buy again

18 de mayo de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Luk,

I see that your order was affected by an abrupt change in our shipment carrier's import processing requirements for some US shipments to Hong Kong, which delayed the order and took much longer than expected to resolve. We’re looking into why you didn’t receive a notification about this and apologize for any inconvenience this caused. We provide a fast and reliable service and I'm sorry that you did not have that experience. I reached out by email earlier so that we can communicate more directly. Please let us know if there is anything we can help with.

Regards,

Snapklik Support Team

Valorada con 1 estrellas sobre 5

Leaking product

I received a skin tint that I bought with them. The product arrived leaking. I wrote them twice and attached pictures; they are not responding. I'm very disappointed.

2 de junio de 2025
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Farah,

I'm sorry to hear about this concern. I see that we replied shortly after you sent your first email on Monday to help set up a return. I see that you just sent a second email along with leaving this review. If you're not seeing our initial message, please check your spam folder. To be sure sure we're in touch to help, I've just reached out with another email. Please reply at your earliest convenience so that we can help resolve the issue.

Regards,

Snapklik Support Team

Valorada con 1 estrellas sobre 5

Unreliable website

I cannot view all the pictures of the products and cannot choose the products I want. The search function of the website cannot be used properly.

31 de octubre de 2024
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

HI Kerolina,

I'm sorry to hear about this issue. If you are located in a country where we do not provide service, the search results and product content that you find while browsing may be limited. If this is a technical issue that you are encountering, please email us and we'll be happy to help.

Regards,

Snapklik Support Team

Valorada con 1 estrellas sobre 5

Poor customer service


I had purchased this product, a Tesla supercharger adapter from them,
order #282408-2883145-34627
I received it on Aug 17th. I contacted them through email several times from Aug 26th-Aug 28th and asked to return the product. They finally responded on Aug 28th that was eleven days after receiving the item, accepted the return and sent me the return label. Today I noticed that they have returned the product back to me again, saying return period expired!!!
What kind of customer service is it!?!
It was within the two weeks return eligibility after receiving the product, and you had confirmed the return!!! They should send me another label to get the product back to you.

Ali Pahloosye

10 de septiembre de 2024
Opinión espontánea
Logotipo de snapklik.com

Respuesta de snapklik.com

Hi Ali,

I'm sorry to hear about this issue. I checked into this and see that the return shipment was bounced back to you by FedEx due to an issue that occurred while in transit. I see that we’ve been in touch by email and provided a new return label that you can use to complete the return. We’ve also reached out to FedEx to report this issue and created an internal case to monitor the new return shipment. Please let us know if we can provide any additional assistance.

Regards,

Snapklik Support Team

Valorada con 5 estrellas sobre 5

I ordered my favorite perfume that is…

I ordered my favorite perfume that is no longer available and for about $200-$300 (usd) LESS than other resellers. Took a chance and am VERY happy I did. It’s totally legit and I can’t speak highly enough of their customer service. It was FedEx’ed to Canada, and because our village only uses a post office for mail (no home delivery)- it was returned to sender. When I contacted Customer Service, they immediately fixed the problem and I received it today!

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!!!

Wow!! VERY IMPRESSED

Slightly nervous ordering based on the reviews
Ordered on 29th July arrived from NY to Scotland on 2nd August!!!

I have had local deliveries take longer.

Highly recommend and I will definitely be using this site again as I am unable to get this shampoo / conditioner in the UK

2 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Beware of Wallpaper

I ordered peel and stick wallpaper. It arrived in a timely fashion but when I went to apply it - there were several "air pockets" that wouldn't go away even though the paper was straight on application (used a laser level) and there were too many air bubbles to "puncture" with a pin. I wrote to them about my experience and got a reply (which is why I gave them 2 stars) fairly quickly. They suggested it was fault on application and to try re-adjusting the paper and/or pinholes. This is not my first time applying wallpaper, I've done it several times with several application methods. The problem is with the paper itself. If not stored properly, some of the adhesive dries out. And that was the issue. So I replied telling them so and that I had already tried the "fixes" suggested. Since then, "crickets". I offered to send the remaining wallpaper back to them (at their cost) so they could see it was paper but still "nothing". So I'm out $200 USD with no apologies or attempts at restitution. BEWARE.

22 de abril de 2024
Opinión espontánea

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