I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would rec... Ver más
Localización
Cambiar localizaciónStourbridge Road, The Heritage Building, WV15 6AP Bridgnorth, England, GB
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Consulta las opiniones de los clientes
Straightforward, easy order and transaction, no delays for parts, fast shipping. Couldn’t ask for more!
I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant. Tom went above and bey... Ver más
I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante de repuestos de automóviles
- Taller de reparación de automóviles
- Mercado de repuestos de automóvil
- Tienda de repuestos para automóviles
- Tienda de accesorios para automóviles
- Concesionario Jaguar
Escrito por la empresa
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
Información de contacto
Stourbridge Road, The Heritage Building, WV15 6AP, Bridgnorth, England, Reino Unido
- 01746765432
4,6
Excelente
112 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 62% de las opiniones negativas
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Excellent service as always
29 de septiembre de 2025
Excellent
Excellent. Phoned for assistance with a part. Knowledgeable helpful customer service, prompt despatch and delivery. If only all companies were even half as good as these, Britain would be a better place!
29 de julio de 2025
A very positive experience
A very positive experience. Staff were very friendly helpful and efficient.
29 de agosto de 2025
Requirement for a rare part.
The part I ordered was priced well and delivered in a timely fashion. When it arrived it was spot on. What more could one want?
29 de julio de 2025
Quick and correct
I got the parts I needed, delivered quickly half way around the world.
29 de julio de 2025
SNG were very quick to respond and fill…
SNG were very quick to respond and fill the order. Received package in good order and in terrific time. All parts were as described.
29 de julio de 2025
Anfragen rasch behandelt
Ich habe einen persönlichen Ansprechpartner und die Kommunikation funktioniert auch bestens mit seinem Stellvertreter.
29 de julio de 2025
order a wheel bearing for XKR after…
order a wheel bearing for XKR after three days no dispatch advise (quoted 2 days) so emailed, no reply, emailed again requesting to cancel order as purchased elsewhere, again no reply, nearly two weeks after order received an email, it's on it's way, again emailed advising of previous emails, yep no reply, refused dleiver and then requested refiund, yep no reply so it's now a credit card charge back, very poor service and none exsitant customer services, never deal with again
24 de julio de 2025
Opinión espontánea
Respuesta de SNG Barratt - UK
Dear Mr Baker, Please accept our sincere apologies for this situation. We are unable to trace any of the emails you have sent to us, can you confirm which email address you have been sending this correspondence to? I would be grateful if you could forward the emails to me: thomas.rochelle@sngbarratt.com so that I can investigate. We will of course offer a full refund for the invoice. The part in question is a 'special order' item I would be interested to know who advised you that you would receive the part within 2 days. Please contact me as soon as you are able to advise the status of the credit card charge back you mention.
Update: we have found that the emails had been sent to an incorrect email address which is why they had not been received. Full refund now issued.
Cracking company to deal with!
fast, accurate and the best parts for my beloved Jag!
SNG are real people not chat bots or faf, I really like dealing with them.
29 de julio de 2025
Will definitely use again
Will definitely use again. Fast, no fuss service. Thank you
29 de julio de 2025
I bought Jaguar parts from them at 4pm…
I bought Jaguar parts from them at 4pm they dispatched the parts at 5:30 the same day & delivered them next working day at 11am!
25 de julio de 2025
Opinión espontánea
Delivery cost too severe
Very quick service, but delivery cost too severe for just 2 'O' rings in a small envelope.
30 de junio de 2025
Ordered the part on Monday in the uk…
Ordered the part on Monday in the uk and arrived in Australia via DHL by the Friday very quick and easy service.
30 de junio de 2025
Upper middle class respected parts…
Upper middle class respected parts provider for part hungry E-types. Lord Steven / Norway
28 de abril de 2025
Respuesta de SNG Barratt - UK
Thanks for reviewing us Lord Steven!
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