It would seem that many of the negative reviews are actually down to delivery and DHL. I ordered our normal cheese selection and this was promptly dispatched. DHL lost parcel. Snowdonia Cheese custome... Ver más
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It would seem that many of the negative reviews are actually down to delivery and DHL. I ordered our normal cheese selection and this was promptly dispatched. DHL lost parcel. Snowdonia Cheese custome... Ver más
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Ordered one day and arrived the following day. By the way, BEST CHEESE EVER. Personal preference, RED DEVIL. Would give 5 * plus, excellent service and gorgeous flavoured cheeses.
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Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Ver más
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A company best avoided. An order of mine has allegedly gone missing, despite having been charged to my bank account! Customer service is appalling. No one answers telephone calls and repeated attemp... Ver más
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Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
Unit 14, Cefndy Road Employment Park, Cefndy Road, LL18 2HJ, Rhyl, Reino Unido
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Respuesta de Snowdonia Cheese Co.
Lovely products and great service as always, can’t be faulted.

Respuesta de Snowdonia Cheese Co.
Delicious cheese arrived beautifully packed in record speed time
Thank you 👍

Respuesta de Snowdonia Cheese Co.
Unfortunately my experience this Christmas was pretty disastrous. Delayed deliveries that got lost then resent resulting in lots of time and stress for me. Polite and courteous responses but very slow and generally ineffectual culminating finally with an email stating that I would be refunded due to all the messing around, which was then never received. The product itself is great but if you can’t supply issues sorted and more responsive customer service it lets the company down badly. I know from the reviews that mine wasn’t the only issue with Christmas delivery but unfortunately after ordering every year from them for the last few years, I wouldn’t again as I just cannot be bothered with the hassle.

Respuesta de Snowdonia Cheese Co.
just tried the black bomber cheese from Snowdonia Cheese company and it has to be the best cheese i have ever tasted , wish i could give it more than 5 stars. will be buying more.

Respuesta de Snowdonia Cheese Co.
I have bought produce from this wonderful company for the last 12 months. The quality of products and packaging were outstanding. I was surprised to be given delivery dates, which were delivered exactly as ordered. I read with dismay at disgruntled customers, but on quite a few deliveries now I have nothing but praise. 10/10 from myself and family. We intend to continue our regular orders.

Respuesta de Snowdonia Cheese Co.
My purchase was a Xmas gift. The recipient feed back was excellent. Naturally I was delighted by their response.
I will definitely recommend and order again.

Respuesta de Snowdonia Cheese Co.
Ordered a hamper at the end of November to be delivered for Christmas.
Hamper didn’t arrive, which was really disappointing, as it was a present. Tried phoning but was put on hold twice before being told there wasn’t anyone available. Email was answered eventually after Christmas, The apology seemed insincere and no compensation was offered. Received the hamper eventually, but it was too late for original purpose. I will never use this company again.

Respuesta de Snowdonia Cheese Co.
I ordered a Christmas hamper. When it arrived we found the contents were not as advertised. I telephoned. There was nobody answering so I left a message. No response having been received to my message I sent an email. No response has been received to either call or email after two weeks. Research online suggests this is par for the course.

Respuesta de Snowdonia Cheese Co.
What an amazing company ! I got my husband the quintessential cheese hamper from the Snodonia cheese company and it was exquisite! The little jars of pickle and sauces with the crackers are phenomenal! They come in the most beautiful little hamper! 10/10 5* would highly recommend

Respuesta de Snowdonia Cheese Co.
UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
Paid for nominated delivery as the cheese ordered was for a birthday celebration. Orders arrived 3 days late. When I tracked the order I noticed they dispatched it on the day it supposed to arrive at my address, so theres definitely a mix up. They issued a refund for the nominated delivery fee but thats about it. No apology or explanation or anything. They just doesnt care basically.

Respuesta de Snowdonia Cheese Co.
Very happy with service and the cheese and other bits I ordered. I contacted them to change the delivery date and they amended it without any issue. The cheese, chutney and olives ordered were all well packaged. Would definitely order again.

Respuesta de Snowdonia Cheese Co.
First time purchasing and it won’t be the last! Very happy customer. The cheese bakes were incredible. Delivered when requested. Super service.

Respuesta de Snowdonia Cheese Co.
Great delivery and a fabulous product!!
Cheeses are amazing - rich, creamy and exploding with taste!
Will be ordering more very soon.

Respuesta de Snowdonia Cheese Co.
Very disappointed. Didn’t reply to emails or calls quickly: when they did they ignored the details I gave them that the courier would not deliver on time due to passing the parcel over late. They simply said it’s out of their hands and promised a refund. It was delivered 5 days late so naturally went in the bin and no refund. Chased them up and they said it was processed. Asked for proof of I would file a recharge and then miraculously it was processed that day. So upsetting. This was a present for an elderly gentleman and would have been his only Christmas present. Shame on them. I had to ASK for an apology. Dan who works there is nonchalant and needs training.

Respuesta de Snowdonia Cheese Co.
Wouldn’t bother with this company. Paid for nominated delivery 30th December. Was dispatched on time, and tracking actually updated on the day saying it was out for delivery. 9pm that day comes, nothing. Check tracking again and it’s updated to arriving 31st December due to a delay. Check again later that night- delayed again to the 2nd January. Shocking service, won’t use again. I know the time of year may hamper delivery firms abilities…. But what’s laughable is the 31st December was available to select as nominated day delivery. So why is my package delayed to the 2nd January. Now I’ve got a perishable product probably sat in some warehouse (not in the fridge as the company themselves recommend) that will if I’m lucky, arrive 4 days after the paid for delivery date, and 3 days after my mothers birthday.

Respuesta de Snowdonia Cheese Co.
Never ordered from this company before and never will again ordered Hamper on 15 th December to be delivered to friends, it was delivered to our home address, contents were bashed and damaged, so we had to repack then deliver to friends doing a 2 hour round trip, still no reply from SNOWDONIA CHEESE CO after sending numerous emails

Respuesta de Snowdonia Cheese Co.
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 days by email and phone - no response. It’s now 27th December still no hamper. Paid £101 for hamper and delivery. Frustrated, annoyed, spoiled Christmas - never again

Respuesta de Snowdonia Cheese Co.
I really wish I'd checked reviews before ordering. The delivery was late. When it was delivered the pack had melted and it felt tepid to the touch. Three Days un-chilled. This was a gift and there was no way I was giving it to someone. I brought it through Amazon. Snowdon's customer service useless, no one gets back to you. Contacted Amazon and refund request sent to Snowdon who apparently rejected it. Awful company I'll stick with Mouse House in future.

Respuesta de Snowdonia Cheese Co.
The present of a cheese hamper disappeared into the inner working of DHL, tracking number useless, vanished without trace, just a few days before Christmas. Snowdonia got onto it quickly and sent a replacement that arrived in time for Christmas. Fabulous customer service and product and a very happy family! Highly recommended. Thanks Snowdonia
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