Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver más
La empresa ha respondido
Easy to order, good reliable delivery times and works well in my Ninja slushi. Good strong taste and smooth slush. Will order again when I run out
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de catering
- Distribuidor de bebidas
- Fabricante de alimentos
- Tienda de suministros para restaurantes
- Depósito
Escrito por la empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Información de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,6
Excelente
204 opiniones
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Respuesta de SnowShock
Thats great. Once we are aware of a problem with our couriers we will always solve it as urgently as we can, thanks for your patience.
Hi Jack, apologies if you have experienced an issue with your order, however according to the courier your full order was signed for on 30th May. Although this order does date back a while a member of the team will be more than happy to look into this further for you. You can contact us on 0330 053 6132 with any queries relating to your order.
I was very satisfied with the service I…
I was very satisfied with the service I got over the phone, everything that I needed to know was explained to me in great detail. And I love the triple slush machine it’s awesome.
Thank you,
Janie
23 de julio de 2022
Respuesta de SnowShock
Hi Janie,
We're very glad to hear you're happy with your purchase. Make sure to try some of our other flavours in your triple machine! Thank you for your review.
We have a snow shock twin slush machine…
We have a snow shock twin slush machine and unfortunately due to lockdown it was placed in storage. Now up and running it’s performance is still A1 also the sour cherry and sour apple flavours are a winner with customers.
20 de julio de 2022
Respuesta de SnowShock
Great, just in time for summer, have a great day.
Still waiting
Still waiting for my part to be delivered ,ordered on the 11th July it's now 19th July
Thank you snowshock for your reply and if that's the case about wrong postcode then my apologies,
If I receive my order tomorrow then I will definitely give a better review
19 de julio de 2022
Respuesta de SnowShock
Hi Tanya, Apologies for the delay with your delivery. I have looked into this with our courier for you and it seems the incorrect postcode has been entered in the address when you ordered. I have updated the address and you should receive delivery tomorrow. Please bare this in mind when you next order online your postcode will need updated. For any further assistance please do not hesitate to contact us. Kind Regards, Snowshock
Very efficient and quick to receive my…
Very efficient and quick to receive my order
18 de julio de 2022
Respuesta de SnowShock
Great, glad to be of service.
All good
All good. Easy website purchase and quick delivery with reasonable prices - can't argue!
17 de julio de 2022
Respuesta de SnowShock
Many thanks for taking your time to review us, thanks for the 5*
Ordered on the Thursday and received on…
Ordered on the Thursday and received on the Monday. Good service. Bit disappointed the syrups only have a 3 day shelf life as the residents don't drink a lot of the slushes during the week.
7 de julio de 2022
Respuesta de SnowShock
Hi Gwen, don’t worry about that. Its 1 month shelf life once it’s in the slush machine. 3 days is for when its mixed up and kept just in a fridge.
Respuesta de SnowShock
Were glad it was a good experience for you, thanks for the feedback.
An excellent order
Yeah brilliant from start to finish product tastes superb so the customers told us.
Many Thanks
30 de junio de 2022
Respuesta de SnowShock
So kind of you to post this, many thanks.
Respuesta de SnowShock
Thanks, were glowing!
fast service
fast service, and the delivery driver was very nice and helpful, listened to all instructions given.
27 de junio de 2022
Respuesta de SnowShock
Thats great to hear, thanks for sharing.
Respuesta de SnowShock
Great! Thanks for reviewing us, hope you have a lovely day.
Fantastic customer support
Fantastic customer support.
Evia was very helpful
Great Company
16 de junio de 2022
Respuesta de SnowShock
We agree - Evia is brilliant, she's thrilled to hear it from you tho!
Really quick delivery excellent product
13 de junio de 2022
Respuesta de SnowShock
Appreciated, thank you.
Excellent service very prompt dilivery
6 de junio de 2022
Respuesta de SnowShock
We appreciate your feedback, thanks.
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