Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver más
La empresa ha respondido
Easy to order, good reliable delivery times and works well in my Ninja slushi. Good strong taste and smooth slush. Will order again when I run out
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de catering
- Distribuidor de bebidas
- Fabricante de alimentos
- Tienda de suministros para restaurantes
- Depósito
Escrito por la empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Información de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,6
Excelente
204 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The delicious flavors of my meal were a…
The delicious flavors of my meal were a pleasant surprise, and I will definitely be ordering from here again in the future.
12 de abril de 2023
Opinión espontánea
Respuesta de SnowShock
Odd, we don't do food! You are reviewing the business Francesca.
Wonderful staff and the food was simply…
Wonderful staff and the food was simply delicious.
3 de marzo de 2023
Opinión espontánea
Respuesta de SnowShock
We don't sell food, there must be cross wires somewhere! At least it's not a 1* ;-)
Excellent speedy delivery
Excellent speedy delivery - fair price regarding syrup and shipping. Only slight disappointment was I never received a reply to a question I had which I emailed.
12 de septiembre de 2022
Opinión espontánea
Respuesta de SnowShock
Hi Kriss, thanks for the review. I found your details on our system, but no e.mail somehow. Please e.mail here if you would still like some help
sales@snowshock.co.uk
Respuesta de SnowShock
Thanks Dalvir, we appreciate your words.
Great service and fast delivery again…
Great service and fast delivery again from Snowshock
18 de agosto de 2022
Respuesta de SnowShock
Many thanks for the feedback we appreciate it.
Quick delivery everything in stock
17 de agosto de 2022
Respuesta de SnowShock
That's an A for the Team, thanks Mr T ;-)
In one word crap
We have to do all chasing for an engineer on a brand new machine.
Slow delivery on machine and Dredful slow delivery on slush consumables
12 de agosto de 2022
Respuesta de SnowShock
Hi Matthew, we have been looking into your issues and I belive things are resolved. Thank you for your comment that the review was aimed mostly at the 3rd party companies we use for delivery and service. Your feedback is valuable and helps us to improve on our 96.2% success rate.
Had issue with bowl service department…
Had issue with bowl service department were very helpful and order the part I needed for me. Gave me very helpful advise on the best way to fit it.
12 de agosto de 2022
I was given a discount code that would…
I was given a discount code that would not work. Email for a call back and filled in the online form for a response now 3 days later and no reply
10 de agosto de 2022
Respuesta de SnowShock
Hi Andrew,
Apologies for the issue with our discount code. A member of the sales team is going to contact you via email to look into this for you.
Excellent service from start to finish
Excellent service from start to finish. Clear website information gave you all you need to do an easy order.
We were kept in the loop with the dispatch with regular delivery updates.
7 de agosto de 2022
Respuesta de SnowShock
It makes us happy if you're happy, thanks for the review.
Great prices
Great prices, great customer service experience, great value on products and most of all great profits!
3 de agosto de 2022
Respuesta de SnowShock
Thanks Jaspal, great to hear, we hope you have a great day.
Easy to use web site
Easy to use web site. Order arrived very promptly. Couldn't ask for more.
2 de agosto de 2022
Respuesta de SnowShock
Great, we'll try our best to keep this up for you.
Simply cant fault the machines or…
Simply cant fault the machines or ingredients. Service has been exceptional so far too
31 de julio de 2022
Respuesta de SnowShock
Thanks for sharing, have a great day.
Respuesta de SnowShock
Thanks for the feedback Andrew, we hope to look after you for for a long time to come.
Excellent staff
Excellent staff. Kelsie always on hand to give 100% to her customers and very pleasant
26 de julio de 2022
Respuesta de SnowShock
Thanks for this, Kelsie's over the moon!
Respuesta de SnowShock
You've made Kelsie's day! Thanks.
Very fast delivery
Easy to order, very reasonable price and super quick delivery! will not get my syrups for my home machine from anywhere else now
25 de julio de 2022
Respuesta de SnowShock
We're glowing x
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