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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a bra April 7th and have been tracking it. It says it was delivered...........NEVER GOT IT. Tried to contact them and GOT NO WHERE............ They didn't even offer a refund or anything. Wi... Ver más

Valorada con 1 estrellas sobre 5

Ordered some shapewear over a month ago, still haven’t received them yet! Tracking is saying delivered which they wasn’t, the emails keep telling me enroute. I’ve asked for a refund several times , I’... Ver más

Valorada con 1 estrellas sobre 5

Brought some nice fluffy pj's, ordered over 6 weeks ago. Still haven't received, they are refusing to issue refund. Also charged me £50 for a "VIP membership" that I was unaware was added to my origin... Ver más

Valorada con 1 estrellas sobre 5

Product nothing like website. Images on website clearly offer hassle free returns on the product as the image has been put specifically on the product. Then refuse to offer a return when question... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Absolute scam!!!

Absolute scam!!!! took payment tracking order never changed from packing, ring number it went through to some poor man being hounded from sntchd complaints and has nothing to do with company! got emails that lead nowhere only leading me on to try take another payment of £50!! Original payment was only £15..
First payment was just over 1 month from attempting to take second unauthorised payment so my advise cancel your card if u have already paid and waiting for nonexistent item, can only suspect other reviews stating they got product is apart of the scam

23 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this site proper scammers

Do not use this site. Scammers. Take a payment then take another 49 a few weeks later. Am out of 70 pound. Bank is now involved to try get my money back. If u have ordered off them then call your bank asap and cancel your card and get a new one so they can’t rob u another 49 a few weeks after your order is placed. Ordered product 23rd may and then on the 24th June took the bigger payment. U have been warned do not use this website

23 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THEM!

Purchased gift from them for my girlfriend. Charged another £50 without my knowledge! Currently disputing it with the bank.

15 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID!

AVOID AVOID AVOID!
Has been over a month of ordering and no product and then have igned me up to a VIP membership that I haven't signed up to and are charging per month now.

Total scam

15 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs
I placed an order around 14th May it never arrived. There were emails back and forth where they lied and said no dispatch details yet but once there is we will let you know. After about 4 weeks I asked for a refund didn't even get a reply. My bank then contacted me to tell me this company had tried 4 times to take over £50 from my account without my permission or knowledge. Luckily my bank were onto it and I didn't lose anything but I had to cancel my card and wait for a new one and also have something put in place to mot allow them to try to take anything else. Complete scam do not order from here or you will regret it.

9 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers, avoid

Scammers. Do not believe the one or two positive reviews on here as they're obviously fake/paid for.

I bought an item for £14 which I still haven't received but that is nothing compared to the fact they have just charged me £50.27 for "VIP membership" without my permission or knowledge. I'm still trying to get my money back.
Absolute conmen.

25 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Doubt item will ever arrive.

Ordered an item on 31-MAY for my girlfriend after seeing and Instagram ad. "We're getting your order ready to be shipped. We will notify you when it has been sent."
14-JUN no word still, not replying to my emails. I'll start a dispute through my bank, will update here.

31 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking company

Shocking company. Purchased something for my girlfriend on 15th May. Instantly regretted it after reading reviews and sent an email to cancel with 10 minutes. This was done and I received a refund. Today they’ve taken £50.27 for vip membership. I didn’t know about this as according to their terms, the vip membership is only formed when they send a dispatched email. However they never sent me this as I cancelled before the item got dispatched so it never did. They’re still refusing to refund so will be going to the bank tomorrow.

Edit: Still no luck getting my money back. Traced the company through to someone called Elissa Ruiz and ER Ventures. LLC in America and Limited over here. I’ve proven to them that they never signed me up as I never received a confirmation receipt but now they blank me. Hopefully the dispute works

Edit again: I continued to email them and yesterday they refunded me the £50.27. They have no rights taking any money from your account so keep pursuing with complaints

12 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could rate lower I would

If I could rate lower I would! Avoid at all costs! Order never arrived. After multiple emails, Instagram messages, not one reply almost a month later. Still no progress and trying to sort issue with my bank.

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid. Scam. Fraud.

Scammers. Fraudsters. Do not buy from this company. They advertise a vip option as free for delivery but in the small print terms and conditions although you see it as FREE they will charge you £50 later on and there’s nothing you can do about it. Super disingenuous and very sneaky.

10 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible

Absolutely terrible! I placed an order 5th May with a voucher they sent me for 85% off, I'm still yet to recieve my order and now they've also scammed me and signed me upto a VIP membership, which I never agreed too, and have taken a further £50 from my account! I've tried contacting them to cancel my membership twice now and get a refund but nothing! So I'm having to dispute this with my bank now, AVOID AT ALL COSTS! As I've now been done out of £70!

10 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS - AVOID AT ALL COSTS

scammers
received the product late, it's okay but not the same as advertised, quality is like 4/10
then weeks after arrival, a random attempted charge of over £50 on my card from the company, luckily my bank blocked it.
For reference my order was less than £12

10 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

MASSIVE SCAM

Order arrived weeks late and it was nothing like shown on the website. Poor quality material and poorly made. A month later they charged my card £51 for no reason. AVOID THIS SITE - MASSIVE SCAM.

9 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

Bought some clothes they arrived, a few months later I get a call from Barclays Bank at 3am saying SNTCHD.COM are trying to take £90 from my account, luckily they knew it was fraudulent but I had to freeze my current card and get a new one.

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely fraudulent.

My orders never arrived. I came across it with Instagram ads. I shopped by trusting the certificates on their site that created a lot of security feeling. They never respond to emails or messages.
I strongly advise you dont buy.

10 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam. Never arrived. After ordering i kept getting ads for similar pjs. Looking into it, you can get the same ones from China even cheaper. I’d guess that’s where they get them.

4 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute disbelief

Places an order on 12th May for a dress for my daughters birthday. As yet no sign of dispatch email so I phoned them. I spoke to a guy who swore at me and was unspeakably rude! He said he didn’t give a f&%k that I was chasing an order!!! I’m completely gobsmacked. Glad I paid on my credit card so I can get my money back! DO NOT USE THIS COMPANY

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order process was terrible

My order process was terrible. Poor customer service. The outfits delivered were in a very shabby state. Dirty finishing and packaging. Low quality fabric. No refund policy or better exchange method. Would never ever recommend. This is the worst company ever. They act very shady. I would beg you please don’t purchase from them. They said no refund for items on sale but guess what all items are on sale.

3 de abril de 2023
Opinión espontánea

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