Snuggledown Opiniones 

248
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Ver más

Valorada con 5 estrellas sobre 5

We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Ver más

Valorada con 1 estrellas sobre 5

Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Ver más

Valorada con 5 estrellas sobre 5

Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Ver más



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3,9

Muy bueno

TrustScore: 4 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(248)

93 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Incredibly cozy!

This duck feather duvet is soft, warm, and breathable — the perfect balance of comfort without feeling heavy. Great quality, evenly filled, and it feels like hotel luxury at home. Highly recommend!

17 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you find our duck feather duvet soft, warm, and breathable. It's great to know you appreciate the quality and even fill, bringing hotel luxury to your home. Thank you for your recommendation!

Valorada con 5 estrellas sobre 5

Great

Great, excellent , just love it

12 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you love it and had such a great, excellent experience. Thank you for your positive feedback; we appreciate it!

Valorada con 1 estrellas sobre 5

Warranty? Good luck having any response

Bought a pillow from Amazon and it has absolutely fallen apart within 18 months, Feathers constantly pouring out until it is utterly unusable.
Due to the high price, the pillow had a 2 year warranty! However, good luck having any response from Snuggledown as they do not even send an email to confirm your claim, let alone honour it. If they fail then it will be another court claim.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Snuggledown

Hi Tim, I sincerely apologize for the delay in getting back to you. Due to a higher-than-usual volume of inquiries during our peak season, our response times have been longer than usual. Thank you for your patience.

I have emailed you to get order details. Kind regards Snuggledown Team.

Valorada con 4 estrellas sobre 5

Easy ordering and quick delivery

Easy ordering and quick delivery. Good quality pillow at a reasonable price.

18 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you found ordering easy and delivery quick! We appreciate your feedback on the pillow's quality and price. Thanks!

Valorada con 5 estrellas sobre 5

Excellent service and easy to order.

Excellent service and easy to order.
Fast and efficient delivery.
Really pleased with the duvet.

16 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you found our service excellent and the ordering process easy. It's great to know that you are pleased with the duvet and our fast, efficient delivery. Thanks for your positive feedback!

Valorada con 5 estrellas sobre 5

High quality electric blanket

I bought the Snuggledown Intelligent Warmth double bed electric blanket. It is nothing like the cheaper market options - this one is padded so you don’t feel the heating wires. It covers the entire bed, although the warmth extends from the bottom of the pillow to the feet (it wouldn’t be safe for the area under the pillow to be hot due to risk of overheating).

It feels very safe to use Of course, I use it the safest way possible - I make sure everyday that it’s lying flat on the bed, I pre-heat the bed and switch everything off from the wall plugs before getting in bed. It does have a timer but I feel safer plugging it off of electricity before lying in bed.

Delivery also went smoothly. I paid for quick delivery, so in 48 hours I was receiving the blanket.

I am very happy with the purchase so far.

15 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you are very satisfied with your electric blanket! It's great to know the padding provides comfort and you feel safe using it. We appreciate your feedback regarding the delivery. Thank you!

Valorada con 4 estrellas sobre 5

Very quick delivery

Very quick delivery. Responded very quickly to a problem with the quilt, which was put right in no time at all by me.

15 de septiembre de 2025
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Respuesta de Snuggledown

We appreciate your feedback and are glad the delivery was quick. We are also happy to hear that you were able to resolve the quilt issue quickly. Thank you!

Valorada con 5 estrellas sobre 5

Great fluffy feather down pillows /…

Great fluffy feather down pillows / delivered promptly. Will buy more in future

13 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you find our feather down pillows great and fluffy! We appreciate your feedback and are glad they were delivered promptly. Thanks for your future business!

Valorada con 5 estrellas sobre 5

Customer service is very good.

Customer service is very good.

12 de septiembre de 2025
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Respuesta de Snuggledown

We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear it!

Valorada con 5 estrellas sobre 5

great topper

this topper has made a difference to my too firm mattress make it much more snuggly

9 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that our topper improved your sleep experience by adding comfort to your mattress. Thank you for sharing your positive feedback with us!

Valorada con 1 estrellas sobre 5

The most uncomfortable electric blanket

In our opinion the product did not meet our expectations based on the description. This was the most uncomfortable electric blanket we have ever slept on! It went straight in the dustbin the next morning. The wires were uncomfortable and could be felt through the ‘comfort’ layer. The mattress protector also felt stiff and unyielding. We were very disappointed with the product.

7 de septiembre de 2025
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Respuesta de Snuggledown

Hi Frances, We’re sorry to hear the electric blanket didn’t meet your expectations and that you found it uncomfortable. Customer feedback is really important to us, and we’ll pass your comments on to our product team for review. If you’d like to discuss this further, please reach out to our customer care team so we can assist you directly. Kind regards Snuggledown Team

Valorada con 5 estrellas sobre 5

Fluffy Experience

Duvet is comfy and warm but lightweight
and fluffy!

4 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that you find our duvet comfy, warm, lightweight, and fluffy! Thank you for sharing your positive experience with our product.

Valorada con 5 estrellas sobre 5

Excellent topper

Excellent topper. We are sleeping so much better now, should have done it ages ago!

1 de septiembre de 2025
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Respuesta de Snuggledown

We're happy to hear that our topper has improved your sleep quality! It's great to know you're sleeping better, and we appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service - I ordered the wrong size duvet, which was speedily resolved and the replacement was promptly despatched and delivered. Much appreciated and many thanks.

5 de agosto de 2025
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Respuesta de Snuggledown

We're happy to hear that our customer service was able to resolve the incorrect duvet size order quickly. We appreciate your positive feedback and are glad the replacement was promptly dispatched and delivered to you. Thank you!

Valorada con 5 estrellas sobre 5

Lovely product

Lovely product. Speedy delivery.

14 de agosto de 2025
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Respuesta de Snuggledown

We're glad you find our product lovely and are pleased with our fast delivery service. Thank you for your positive feedback; we appreciate it.

Valorada con 5 estrellas sobre 5

3 in 1 Goose Down/Feather

I did a lot of research before deciding to buy the Goose Down & Feather Duvet. I then looked around for a reasonably priced one and found it on Snuggledown. I wanted a 3 in 1 set so I could use either or both together depending on the season.It arrived when it said it would. My first impression of the 4.5 Tog one was this light, I hope it will keep me warm. Well it sure does. Too warm to try the 9 Tog. Would definitely recommend this duvet.

4 de agosto de 2025
Valorada con 5 estrellas sobre 5

Good quality duvet

Good quality duvet.
I've been using it a week now and am glad I spent a little extra than I usually would.

8 de agosto de 2025

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