I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Ver más
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Consulta las opiniones de los clientes
We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Ver más
Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Ver más
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Ver más
3,9
Muy bueno
248 opiniones
Invita a los clientes a opinar
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Quality Duvet
The quality of the duvet is excellent, we purchased the 4.5tog polyester duvet. The duvet is ideal for the summer months. Highly recommend.
24 de julio de 2025
Lovely product as always
Lovely product as always, I only buy my scandinavian duvets from snuggledown. Recieved them well packaged and they came more quickly than expected. Thank you.
15 de julio de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
A gem
Perfect delivery by courier.Beautiful product as described & sleeping very well.Easy to carry in zip up case.Ideal.
1 de julio de 2025
Respuesta de Snuggledown
Hi Jackie,
We’re delighted to know your delivery went smoothly and that you’re already sleeping so well — that’s exactly the experience we hope to create.
It means the world to us to hear the product lived up to expectations, and we’re so pleased the zip-up case made things even easier.
Thanks for choosing Snuggledown luxury bedding. Here’s to many more indulgent nights ahead.
Warmest wishes,
Snuggledown
Ordering
Ordering, delivery all went smoothly and efficiently. No hiccups whatsoever.
5 de junio de 2025
Respuesta de Snuggledown
Hi,
We’re so pleased to hear your order and delivery went smoothly — just the kind of seamless experience we always aim to provide.
Thanks for choosing Snuggledown luxury bedding. Here’s to many restful nights ahead, wrapped in comfort.
Warmest wishes,
Snuggledown
Respuesta de Snuggledown
Hi,
We’re so pleased to hear your order arrived quickly and beautifully wrapped — just how we like to start your journey into comfort.
Thanks for choosing Snuggledown luxury bedding. We hope you’re already enjoying many restful nights.
Warmest wishes,
Snuggledown
Unfortunately the pillows are not as…
Unfortunately the pillows are not as supportive as advertised. To be honest, there is not much difference from my old ones.
Quite disappointed!
23 de junio de 2025
Respuesta de Snuggledown
Hi,
Thanks for sharing your experience with us. We’re sorry to hear the pillows weren’t quite what you hoped for. Your feedback is important to us and has been shared with our product team as we’re always looking to improve.
Warmest wishes,
Snuggledown
quick response from customer service
excellent communication after misordering the wrong size.Thanks again Suzy
20 de junio de 2025
Respuesta de Snuggledown
Hi Brynley,
Thank you for your kind words — I’m so pleased I could help get everything sorted for you.
It means a lot to know you had a positive experience, and we hope your new bedding brings you many restful nights.
Warmest wishes,
Suzy and the Snuggledown Team
The pillow is very good if at first a…
The pillow is very good if at first a bit firmer than I would have liked. But it's well made and probably bly will buy from this company again in the future.
28 de mayo de 2025
Respuesta de Snuggledown
Hi Veronika,
We’re so pleased to hear you’re enjoying your new pillow — and thank you for your honest feedback. Sometimes a slightly firmer feel can take a little getting used to, but we’re delighted to know the quality has made a positive impression.
It means the world to us that you’d consider buying from us again — and if you ever need help choosing your next luxury sleep item, we’re here.
Thanks for choosing Snuggledown luxury bedding.
Warmest wishes,
Snuggledown
Lovely duvet
Lovely duvet, very snuggly. Didn't think much to the packaging, rough plastic bag when I have purchased these before they come in a lovely zipped storage bag. Most dissapointed.
Maybe you could post me a storage bag. would be most appreciated. Many thanks. Meryl
6 de junio de 2025
Respuesta de Snuggledown
Hi Meryl,
We’re so pleased to hear you’re enjoying your lovely new duvet — your comfort is always our priority, and we’re delighted to be part of your luxury bedtime routine.
That said, we’re sorry to hear the packaging didn’t reflect the premium experience you expected. It means the world to us that you took the time to share this — the little details matter, and we’ve passed this on to the wider team for review.
Thanks for choosing Snuggledown luxury bedding. Here’s to many more restful nights.
Warmest wishes,
Snuggledown
I’ve spent a fortune trying to find the…
I’ve spent a fortune trying to find the perfect pillow. This one is not perfect but is perry close and is excellent value. I’ve put two folded towels underneath it to make it a perfect height. If only I could find a comfy pillow for a side sleeper that didn’t leave me with a sore shoulder or neck. Anyway, don’t waste your money on the fancy ones, this is an excellent pillow. If you find the perfect one, let me know😂
3 de junio de 2025
Respuesta de Snuggledown
Thank you for taking the time to share your thoughtful feedback. We're pleased to hear that you found the pillow to be excellent value and a close match to your needs. We understand how challenging it can be to find the ideal pillow, particularly for side sleepers, and we truly appreciate your creative approach to achieving the perfect height. Your comments are valuable to us as we continue to improve our products, and we’ll certainly keep your insights in mind. Kind regards Snuggledown Team
7.5 tog king size quilt
Very happy with our new quilt for our spare room. Our guest had a very good sleep and was very pleased with the comfort and warmth.
20 de mayo de 2025
Respuesta de Snuggledown
Thank you for your kind words! We're so glad to hear that you're happy with your new quilt and that your guest had a comfortable and restful sleep. It’s great to know it provided the warmth and coziness you were hoping for. We really appreciate your feedback and hope to see you again soon! Snuggledown Team
Respuesta de Snuggledown
Hi, We have responded via email, we need you to confirm the number of parcels received as you chose a shipping company to forward your parcels to you abroad. Regards Snuggledown Team
I bought a quilt from you at least 25…
I bought a quilt from you at least 25 years ago and it still looks and feels as good as new. It washes a treat. I needed a new quilt and remembered about snuggledown so that’s why I bought my new king size from you.
16 de mayo de 2025
Respuesta de Snuggledown
Wow — 25 years! We're truly honored to hear that your original quilt has stood the test of time and still feels like new. Thank you for coming back to Snuggledown for your next one — it means a lot to us. Wishing you many more years of comfort with your new king size quilt. Regards Snuggledown Team
Excellent products
Easy website to navigate. Very prompt delivery (24 hrs)
Always very impressive quality. I have a B&B and all my pillows & duvets are Snuggledown fantastic products.
14 de mayo de 2025
Respuesta de Snuggledown
Thank you so much for your kind words and continued trust in Snuggledown! We're delighted to hear our products and service continue to impress — and it's an honour to be part of your B&B experience. We truly appreciate your loyalty. Regards Snuggledown Team
Already have a Snuggledown duvet 13.5
Already have a Snuggledown duvet 13.5 - good quality, -so ordered a lighter 10.5 for summer
Same good quality.
6 de mayo de 2025
Respuesta de Snuggledown
Thank you so much for your kind feedback! We're delighted to hear that you're happy with the quality of your Snuggledown 13.5 tog duvet and that the lighter 10.5 tog version has met your expectations as well. It's great to know both are providing the comfort you were looking for, whatever the season. Regards Snuggledown Team
Respuesta de Snuggledown
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service and that you're enjoying the comfort of your new pillows. We hope they bring you many restful nights. Regards Snuggledown Team
Respuesta de Snuggledown
Thanks for your feedback! We're glad you found great value in your purchase and that your order arrived quickly. We appreciate your support. Regards Snuggledown Team
Great quilt
Delivered on time, The quilt is great quality, I bought the 7.5 tog for summer use but will definitely be purchasing a new winter quilt when the summer is over.
23 de abril de 2025
Respuesta de Snuggledown
Thank you for your kind review! We're so pleased to hear the 7.5 tog quilt was just right for summer and that you're happy with the quality. We look forward to helping you stay cosy in winter too! Regards Snuggledown Team
Great quality,great value.
The ease of ordering online,plus the lovely quality and price,totally satisfied with the product,well done.
Thank you.
22 de abril de 2025
Respuesta de Snuggledown
Thank you so much for your wonderful feedback! We're thrilled to hear you found our online ordering easy and are happy with the quality and price of your purchase. Your satisfaction means a lot to us—thanks again! Regards Snuggledown Team
Respuesta de Snuggledown
Hi, thank you for your review, much appreciated. Kind regards Snuggledown Team
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