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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have had my swimming snugs for a year now. Bought for open water swimming as the cold water hurt my inner ear. As soon I I used them once open water I stared using for pool swims as well. They are abs... Ver más

Valorada con 4 estrellas sobre 5

They fit my ears easily and definitely stay in unlike the Sony WH1000MX3 tips, which despite 7 types none would stay in. However, they stick out much more and this look renders them unsuitable for my... Ver más

Valorada con 3 estrellas sobre 5

Good fit, although I'm guessing my ears need to get used to the snuggs, as buds feel a bit invasive. A slight dissatisfaction that I'm having with the Bluetooth zen product is that the volume is ra... Ver más

Valorada con 1 estrellas sobre 5

Radio silence. Had ear impressions done, sent them in, snugs confirmed reciept and then... nothing. Still apparently in manufacturing long past their manufacturing time and still nothing. So over to y... Ver más

Información sobre la empresa

  1. Tienda de componentes y repuestos electrónicos

Escrito por la empresa

Discover Snugs unrivalled custom-fit hearing protection and tips for earphones. Using the latest technology including 3D printing, our custom fit range offers a secure, comfortable fit. Custom tips available for over 250 different earphones and IEMs. The range also includes sleep plugs, swim plugs and hearing protection for different noise environments.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

A step above the options out there...

Absolutely fantastic customer service And an outstanding product.... extremely comfortable and help to produce a great sound from your iems...
Highly recommended!

13 de agosto de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Peter.
Thank you for your great review, we are so glad you love your snugs.

Valorada con 5 estrellas sobre 5

Snugs deserves 5 star service.

It is my first time to have music player A&K SR25 and IEM earphones CA Andromeda 2020. Then I joined head-fi.org and met a new nice friend through the website. He adviced me about Snugs, so I can have my own custom Andromeda 2020. At first I didn't understand and didn't really believe that Snugs would help with sound quality.

I had to see an Audiologist to make a customised impression of my ears so that the Snugs would fit perfectly. Then when I got them, one of them was a bit too tight. I contacted Snugs, and got Emma to help me. But then it went quiet til I thought that was it. Then today just out of the blue I have got a post packet from Snugs and it was an extra piece that now fit my ear much better and of course, it help to give such a different sound quality.

Snugs deserves 5 star service and best product.

28 de julio de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Meechai for your lovely review!

We will remake your Snugs within 30 days of receipt with adjustments - we are thrilled you now have the perfect custom fit!

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient and friendly service - excellent product for me

21 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great fit for AirPods

Great fit, my AirPods don’t fall out now

9 de julio de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Gavin for your review, so glad Snugs help keep your AirPods in your ears!

Valorada con 3 estrellas sobre 5

Have a couple of products for my air…

Have a couple of products for my air pods and very happy with them so ordered a pair for my air pods pro and disappointed with the fit. The air pods pros just keep popping out. Disappointing.

2 de julio de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Majid, Thank you for your feedback, I am so sorry to hear you are having fitting difficulties with your AirPodPro with Snugs. We can make adjustments for you no problem. I will message you with the details we need to make the adjustments. I hope you are having a good day.

Valorada con 5 estrellas sobre 5

Excellent with MW07 Plus

Excellent! I've had my SnugsPro for a couple of days now and have them paired with a set of Master & Dynamic MW07 Plus's. I always have a hard time getting in ear monitors to fit. I previously had a pair of custom fit Braggi's, but the charging unit stopped working. These work way better and fit much better. They are super comfortable. The sound of the MW07's is much improved as well. The only inconvenience is that they don't fit in the charging case with the tips on, but I knew that was going to be an issue going in. It is a small price to pay for great fit and great sound. Thank you Snugs!

26 de junio de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Mark for your lovely review, we are happy to read that you love your Snugs with your Master & Dynamic MW07 Plus's!

Valorada con 5 estrellas sobre 5

The fit is great

The fit is great, very comfortable. Presentation case is really handy. Looking forward to using them!

25 de junio de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Gillian for your lovely review, we hope you continue to enjoy your Snugs!

Valorada con 5 estrellas sobre 5

Great service

Great service, I’ve got 3 sets, use them all the time. Lots of running and travelling, they are perfect

28 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Andrew for your lovely review, we are pleased you can use your Snugs for lots of different activities. Happy running!

Valorada con 5 estrellas sobre 5

SnugsPro with Sony WF-1000XM

SnugsPro with Sony WF-1000XM.
I was very enthusiastic when ordering. Intention was to get a good fit for the inears, which otherwise are not staying in my ears. Running was not even a option. I purchased the Sony headphones because of their outstanding sound quality and they did not disappoint. But with the first Snugs - this was lost! Dynamics were gone.
It was just not fun to listen. I expected an improvement in sound-quality because of the tight fit but this was just not the case with the first ones.

Customer service was excellent. They got to the root of the problem and I got a replacement which works like expected -the fit got better (inserting the inears into the snugs) and the sound improved.

I have no problems attaching them or getting out. They also stay during sports.
The lackluster colours on the delivered items have very little to do with the impressions the website wants to give. Silicone is just not so bright and shiny.
Ordering and delivery were flawless.

22 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Oliver. Thank you for your feedback. I am so sorry to hear you are experiencing a sound issue with your Snugs. We can make adjustments to the borehole to help sort out your sound problem. We will contact you directly via email. We hope you have a great weekend.

Valorada con 5 estrellas sobre 5

A professionals view

Hands down the best company to deal with. I got custom molded in-ear headphones with them for professional work as I work in the music industry and one of the tips didn't fit properly they replaced it sent another one really clear communication throughout. And then went back and got earplugs for live music and these again fit perfectly. Great experience overall.

21 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Callum Thank you for taking the time to review the Snugs music protection. We are so glad you are happy with the product. We hope you have a great weekend Stay safe :)

Valorada con 5 estrellas sobre 5

This is my 3rd pair of snugs (have Bose…

This is my 3rd pair of snugs (have Bose power sport, beats powerbeats pro and AirPods Pro) now can’t do without my custom pros for any earphones I have or get.

Great product and customer service on point.

Costs me a clean fortune of course but couldn’t do without now.

21 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Gary, thank you for your review, so glad you love your Snugs, we hope you have a great weekend. Stay safe.

Valorada con 5 estrellas sobre 5

I love Snugs

I love Snugs

I bought my first pair of Snugs in December 2017 which were still going strong until i lost them, together with the second pair for Wireless Headphones I bought in 2019.... so incredibly annoying....!

So i have just purchased 2 new sets, one for wired and one for wireless headphones... they are a necessity

I wont lie - they do take a little getting used to.... but it is very worth it.

The initial reason i bought the Snugs was because i could not find a pair of headphones that would stay in my ears when i exercise. I went through so many headphones claiming that they would stay in, but none ever would. The Snugs were a game changer, when running, cycling or in the gym, they would never fall out and the Noise Reduction is fantastic.

My Son also has a set of Snugs Go - and he is chuffed with them.

18 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you for Jason for your lovely review, we are thrilled you love your Snugs and that your son is chuffed with his SnugsGo too!

Valorada con 5 estrellas sobre 5

The best head phones with awesome service from sings

The best head phones ever -thanks so much these are game changing and life changing for me :)

This must be my 3rd or 4th pair (I just like to upgrade to new versions ) they fit amazing and stay in place Throughout !
No other Head phones can provide such a secure fit But snugs is perfect!

I’ve got the original onces with wires I customised them so they are special to me /I also have wireless and now iPod next -the one will be the buds and o can’t wait to try them !
I had no issues with any of them just like to upgrade To newer styles and technology!
Snugs are the forefront of earphone innovation!
On the service side I couldn’t be happier to be honest :-
Amazing service from all the team ! Even during this awful Covid crisis the team was there to help and postage was fast !!
They are bunch of helpful /friendly and super nice team always get back to you and help you during and after the purchase if needed !
Super happy and highly recommended
Please do check this company out they are simply perfection you won’t be disappointed:)
Thanks

14 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Thank you Nina for your lovely review, the team are very touched by your comments. We hope you continue to enjoy using your Snugs, thank you for being such a loyal customer, and we hope you stay safe during these challenging times

Valorada con 2 estrellas sobre 5

DO NOT buy for Apple AirPod Pro

I’ve bought two sets of snugs in the last two or so years. The first pair were absolutely great, fitted perfectly and I think slightly improved the sound on my BeatsX. I then bought a pair of AirPods Pro and ordered some snugs for these too. The fit was fine but the sound quality when being used with snugs is absolutely terrible. Maybe something to do with how airpods are calibrated with its own tips? Either way, the sound is horribly tinny and weird when paired with snugs which I was not expecting, especially as snugs released a blog post about how great they are paired together. Either there’s something wrong with my snugs, or the writer was telling porkies. I emailed snugs about this 2 months ago and didn’t get a reply. Not what you’d expect for a returning customer on what is quite a niche and pricey product. Disappointed.

7 de mayo de 2020
Opinión espontánea
Logotipo de Snugs Custom Fit

Respuesta de Snugs Custom Fit

Hello Phil. Firstly I am so sorry we did not reply to you, I have searched through the mailboxes and junk and can not find anything from you for this order. I am sorry the sound for you has been so disappointing with the AirPodPros and Snugs. I am not sure why this could be happening for you. It might be the angle of the ear canal, I will take a look and see if the sound might be bouncing off the canal part of the Snug. This has not been a common problem we have had, I will get in contact with you to try and resolve the issue for you. I hope you have a great BH weekend.

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