So-Trak LTD Opiniones 28

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We can monitor our fleet so easily with the So-Trak App, everything is very user friendly. I would highly recommend this company as their customer service is second to none. I wouldn't use any other c... Ver más

Valorada con 5 estrellas sobre 5

Excellent trackers they do exactly what you want and more, having the whole fleet immobilise and mobilise at a set time is a great feature, the real time tracking is very quick and accurate, we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have dealt with So-Trak for over 1 year. They have been fantastic in Providing Product trackers and back up service that works effectively. The whole Team especially Melissa have been available to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One quick phone call and M****** sorted in 10 minutes what it would have taken me over an hour to set up for behavioural reports! The girls are always cheerful and come back with a satisfactory answe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de GPS

Escrito por la empresa

Security Tracking solutions designed to enhance security for plant and vehicles in the construction sector. Our vision is to be the leading Customer Centric driven telematics solution within the construction industry. Why SO-Trak? • Giving customers unprecedented control over their machine and vehicle fleets to increase productivity and value in assets • Customer centric telematics going above and beyond the competition • Stop Plant theft dead in its tracks


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent Customer Service

We use So Trak for HGVs, vans, and plant. At present, we have over 100 vehicles with So Trak. The platform has live tracking, which enables you to see where the vehicles and plant are at all times. We use the immobilisation system that enables us to turn the vehicles and plant on and off to prevent them from being stolen. The available reports are useful for full tracking purposes, speeding, and for plant hours. We can run the reports for the whole fleet or just an individual vehicle/plant. The system has an alert system that emails and texts if the vehicle is used out of hours. The vehicles can be renamed, which enables us to allocate each vehicle to an individual driver. The search system lets you search by either a name or a partial vehicle registration. The vehicles can be dropped into depot groups, which makes them easier to find and run reports. The office staff go above and beyond; they are friendly, knowledgeable, and professional. The engineers are UK-based, so they cover all of the mainland UK and usually can attend within 48 hours to fit the system; it is instantly uploaded onto the dashboard. The system is compatible with our insurance company via an API link. When issues do occur, the engineers attend promptly, and should the tracker need to be replaced, it's done on the first visit.

28 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

We can monitor our fleet so easily with the So-Trak App, everything is very user friendly. I would highly recommend this company as their customer service is second to none. I wouldn't use any other company.

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, easy to use and operate. Helped recover and secure one of my machines when theft was attempted. Great customer service and support. Easily affordable with the monthly payments. Thank you So-Trak

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

By far the best trackers

Really simple process and payment system the app is so handy if you have machines on site and you want to turn them off, have tried majority of trackers these guys are far the best

29 de enero de 2025
Opinión espontánea
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Respuesta de So-Trak LTD

Thanks Jack - We are glad to help and glad you found our onboarding very simple.

Valorada con 5 estrellas sobre 5

great company to deal with

great company to deal with , nice , pleasant and helpful people.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for your review, keeping things simple is our aim 👍

Valorada con 5 estrellas sobre 5

Customer service is excellent

Customer service is excellent, very helpful and useful company.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thanks Harvey , fantastic feedback and we will share with our team.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Once the trackers are fitted, they don't just forget you after the initial sale.
We have received great assistance with setting up alerts and managing the software and the app, to make sure we get the most out of the system.

19 de noviembre de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thanks Becky we like to think the aftercare is just as important than the sales element.
Be sure to reach out to the team anytime for support 🤞

Valorada con 5 estrellas sobre 5

Perfect for all business sizes

⭐️ Easy company to deal with
⭐️ Quick installation
⭐️ User friendly & easy to navigate app

After using another tracking company for a few years I gave up but then had my car stolen. After a bit of research I found SoTrack. Great so far and we are 4 month in

19 de noviembre de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for the review. We work hard to take time to work with each customer and ensure they feel they get best value from our products and services.

Thanks again 💪

Valorada con 5 estrellas sobre 5

So Trak Tracking and Plant mobilisation System

We were looking for a plant tracking system to be installed on new excavators and dumpers, having looked at our options we chose S0-Trak.
The mapping, tracking information on the interactive phone App enables us to view location in real time and set Alarms for out of hours activity, and mobilise, immobilise the plant in a swift and effective way.
The customer service we receive from Ben, Mellissa and Laura from initial sale to Installation and operational back up has been exceptional.
If you are looking to invest in site plant security I would highly recommend speaking to S0-Trak.

9 de octubre de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thanks Lawrie we appreciate your business
All the very best, Ben

Valorada con 5 estrellas sobre 5

One quick phone call and M****** sorted…

One quick phone call and M****** sorted in 10 minutes what it would have taken me over an hour to set up for behavioural reports! The girls are always cheerful and come back with a satisfactory answer.
Would recommend customer service full stop!

26 de febrero de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you Les
We appreciate the feedback and we are very glad to help anytime.
The team are always ready to assist.
Thank you again
So-Trak LTD

Valorada con 5 estrellas sobre 5

We recently had a piece of equipment…

We recently had a piece of equipment stolen from site. With the help of So-Trak we managed to track down where the kit was and retrieve it.
The staff were amazing.

2 de febrero de 2024
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for the feedback about the team and how helpful they were in a stressful situation.
Some fantastic news that you recovered the stolen item so swiftly.
Glad to help and let’s keep protecting your valuable assets
Best Wishes
So-Trak LTD

Valorada con 5 estrellas sobre 5

what a real great service you get

what a real great service you get, so helpful and polite. the units work well and have been tied and tested with us getting one of our machines back :)

8 de diciembre de 2023
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for your review, Great to hear you have used the system to recover some machinery.
Best Wishes
Team So-Trak

Valorada con 5 estrellas sobre 5

A great reliable vehicle tracking…

A great reliable vehicle tracking system that does everything that we ask it to!

4 de diciembre de 2023
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for your review, we like to keep things simple.
Best Wishes
So-Trak LTD

Valorada con 5 estrellas sobre 5

If carling did trackers.....

Excellent trackers they do exactly what you want and more, having the whole fleet immobilise and mobilise at a set time is a great feature, the real time tracking is very quick and accurate, we managed to rescue a stolen piece of equipment within 10mins of being notified.

We have 34 of these trackers fitted, all working perfectly.

Martin Aldridge
Depot Manager
Beechwood trees and landscapes

13 de noviembre de 2023
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for the review Martin, great to hear of another quick recovery.
Best Wishes
So-Trak Team

Valorada con 5 estrellas sobre 5

So- Trak Fantastic Product and Service

I have dealt with So-Trak for over 1 year. They have been fantastic in Providing Product trackers and back up service that works effectively. The whole Team especially Melissa have been available to speak to, checked back on our needs and provided training when ever we have needed it. We have over 15 people logged onto the app, using it to monitor equipment, plan servicing & stop the use of equipment when not paid, all remotely. Brilliant company, would recommend.

13 de noviembre de 2023
Opinión espontánea
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Respuesta de So-Trak LTD

Thank you for taking the time to review Fiona.
Great to hear Melissa is providing you the great service we like to offer.
Best Wishes,
Team So-Trak

Valorada con 5 estrellas sobre 5

Quality

Quality service from all departments from order, support, install and on the live portal. Well Done !

Matthew Tinker
Plant Manager
ACS Constriction Group

1 de noviembre de 2023
Opinión espontánea
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Respuesta de So-Trak LTD

Thank your review, we really pride being a 360 business with great service and products.
Best Wishes,
The So-Trak Team

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