I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Ver más
La empresa ha respondido
Good communication with the delivery team ordered my bed and they arranged time and date with me straight away I was sceptical as I have seen so many negative reviews, so I was worried and scared. Too... Ver más
La empresa ha respondido
Nice products but takes AGES to arrive. I don't really like getting one communication on purchase then waiting 4-5 weeks to get a confirmation of when the order will come. I'm impatient and like to kn... Ver más
La empresa ha respondido
Overall, very good - website ordering, quality of product, delivery etc. Well done. Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting t... Ver más
La empresa ha respondido
Escrito por la empresa
Dierden Street, CW7 3DL, Winsford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Everything about this piece of furniture is as expected and promised. It looks good, is fairly easy to operate once you get the hang of it and it fits nicely into the room. I’ve not yet slept on it, so can’t comment on the comfort. Delivery was seamless, despite our house being difficult to find.

Respuesta de sofabed.co.uk
Amazing delivery men very polite and helpful sofa bed is absolutely gorgeous so comfy and fits perfectly. Thank you xx

Respuesta de sofabed.co.uk
Great quality and price. The swatches made deciding on fabric easy and the ordering process was great. Definitely recommend to friends and family.

Respuesta de sofabed.co.uk
The Edinburgh sofa bed is of good quality. Delivery was on time. No complaints.

Respuesta de sofabed.co.uk
The sofa is lovely !
Comfortable and lovely fabric
The service from sofa bed was great they couldn’t have been more helpful 😄However
The courier company were unhelpful and surly 😩not good with the elderly
I certainly would not recommend them to anybody

Respuesta de sofabed.co.uk
Good communiction throughout the ordering and delivery process. Deliverd within the given timeframe, and the sofabed is exactly as described and very good quality.

Respuesta de sofabed.co.uk
Great great service from start to finish even gave us a courtesy call to ask if we would like to upgrade to a pocket sprung mattress free of charge as there was a promotion. Item delivered very impressed although colour was not quite as we expected however matches the decor and the product outweighs the colour.

Respuesta de sofabed.co.uk
The sofa bed was delivered in 3 weeks and 4 days, and it is very sturdy and nice. The customer support team- James to be exact- came back to me quick every time I needed an update, so it was a five start experience overall.
Now, there are place for improvements for sure, but my interactions with James was so good that it would cover all the shortcomings.
I needed the item ASAP so I have reached out before ordering and James said that they would try to deliver it in 2 weeks. After I put down the order and sent him the order number, he updated me that they don't have that specific fabric, so it would take more.
It would be best if I knew what fabrics are available to begin with, but since he immediately came back to me, I had the chance to change it if time was more important than the fabric.
Since we texted each other over WhatsApp, I could follow up with him asynchronously, which suits me most because usually I am in meetings and don't have time for phone calls.
The quality of both the bed and the sofa was really good. I bought the "Cheshire Double Box Bed" which is one of their best sellers. However, the top part is a bit heavy so if you buy it for an old guest, you'll need to set it up and back again yourself. I wish they could have made it a bit lighter or add a mechanism to help people with that, but other than that there is no complains. :)
The sofa bed is useful in more ways than what I expected and it was cozy to sleep on for my guests.

Respuesta de sofabed.co.uk
Great company . Beautiful quality sofa bed and have had guests on it all ready. It's a small double so only ideal for one adult or would be a tight squeeze. But it's gwat quality and fabric is lovely too.

Respuesta de sofabed.co.uk
Great service and the sofa was good quality. I have not tried the bed yet but I'm sure it will be fine.

Respuesta de sofabed.co.uk
Great quality sofa bed. The customer service staff were amazing when I asked for advice on the grey fabrics, sending me every grey they had! Delivery was prompt within the 3 week timeframe. Excellent service and quality - would recommend

Respuesta de sofabed.co.uk
Just received my sofa bed great quality and very well made and the 2 man delivery team were excellent as well from start to finish a very professional company offering a great product and a great service thank you

Respuesta de sofabed.co.uk
Well packaged, well delivered, excellent options BUT one of the detachable arms was badly milled on one of the four securing points so it’s holding on 3 (not a significant problem)
Next day James rang from Sofabed. Offered replacement arm but it’s ok so complimentary cushions: A1 service 👍

Respuesta de sofabed.co.uk

Respuesta de sofabed.co.uk
The sofa bed was exactly as description and correct measurements as we had a very tight space to fit it in to, it was a perfect fit. My daughter has slept on it and informed us that it was a very comfortable nights sleep. It is beautifully crafted and looks like great quality and the price was great too. Would definitely recommend!

Respuesta de sofabed.co.uk
Beautiful quality, and arrived exactly on time. Looks great and very comfortable.

Respuesta de sofabed.co.uk
Great service from the start to the finished great product too

Respuesta de sofabed.co.uk
Love my new chaise longue sofabed. Unfortunately the mattress was missing when it was first delivered, but service was really helpful when I phoned to report this. One was delivered within a few days (only not the next day because of my availability). Have yet to use it as a bed!

Respuesta de sofabed.co.uk
Great service. Quality goods. Exactly as advertised. Very happy with purchase and will recommend to family and friends.

Respuesta de sofabed.co.uk
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.