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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. F... Ver más

Valorada con 5 estrellas sobre 5

Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Ver más

Valorada con 5 estrellas sobre 5

I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I broke my rule about not ordering items from Facebook ads, and it reinforced why I should follow this rule. I ordered two dresses and quickly got an email confirmation of the order. After about a wee... Ver más

Información sobre la empresa

Escrito por la empresa

At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 15% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I have just started wearing so called…Paper Underwear

I have just started wearing so called "Paper Underwear" have tried other brands and have discovered Depends to be my Choice. Although a bit more expensive the comfort and exact size are so worth the extra money. My comfort is worth it. The delivery was prompt. and packaged discretly. Thank you for giving me this opportunity to give my opinion. I believe that word of mouth is the greatest form of advertising and I am so happy that I found a company that believes in this also.

16 de febrero de 2024
Valorada con 5 estrellas sobre 5

Fast Shipping!

They offered a product that was difficult to find. They were fast with shipping, sent everything in a lovely box, and included a complimentary gift with my purchase. Will return!

25 de enero de 2024
Valorada con 1 estrellas sobre 5

The product you sent was defectiveand your return prices is confusing.

The product you sent was defective. Your return process is unclear and muddled. I received an email with a return slip and instructing to take the items to a fed ex store. Then a fed ex driver showed up unannounced to pick up the return?

2 de enero de 2024
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

I apologize for any confusion, please check your email for communication regarding this return.

Valorada con 1 estrellas sobre 5

I am still waiting for my order.

I am still waiting for my order.. when will I be getting it? S.Sullivan
787 NW Canal Blvd. #208
Redmond Oregon
97756

20 de diciembre de 2023
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

It doesn't seem as if we have the correct address,. Please check your email for communication regarding this order.

Valorada con 3 estrellas sobre 5

Products and shipping are great-when…

Products and shipping are great-when products are in stock. I am never quite sure the Olana overnight pads will be in stock when I need them.
It would be nice if
I could be notified when they are back in stock. Right now I have go online every few days to check for in stock products.

13 de noviembre de 2023
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

The pads you are interested in are back in stock and shipping immediately.

Valorada con 3 estrellas sobre 5

Products are great but

It’s impossible to track your orders. If it is doing business times you can call. I’ve updated my order on occasion and it doesn’t work well for me. Could be my skills but it doesn’t seem like it will be that hard.

4 de noviembre de 2023
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

I am sorry you find it difficult to track you order. I do see that we send shipping confirmation info to the email address on file. This info gives tracking details for each shipment.

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