Sofology - Brent Cross Opiniones 

2808
TrustScore: 5 sobre 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2808)

18.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Customer Service…

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.

Thanks for your service.

4 de mayo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.

Valorada con 1 estrellas sobre 5

Everything was good until the order was…

Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼‍🫲🏽

3 de mayo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi Pedram, we are sorry that you are unhappy. We do make it clear in our terms and conditions that any changes are chargable after 48 hours. We are confident that you will be happy with the furniture once it is delivered to your home.

Valorada con 5 estrellas sobre 5

Jimi was a great help

Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

4 de mayo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimi, we will make sure to pass this on! Have a nice day.

Valorada con 4 estrellas sobre 5

Great experience in general very…

Great experience in general very pleasant salesman, the only issue was a bit of a wait to be attended

17 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, we really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Good explanation

Good explanation, showing us the differences and give us a good advise.

26 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for awarding us 5 stars Mariam.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Jimmy was helpful and explained everything. Thanks

26 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for awarding us 5 stars Junhaie!

Valorada con 4 estrellas sobre 5

Mariana - Expert (Brent Cross) Sofology

My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.

12 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Our advisor was very knowlegable about…

Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance

19 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Helpful and polite staff

Helpful and polite staff, friendly atmosphere and lots of choices

19 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Service was great and staff is so…

Service was great and staff is so talkative

17 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Quality furniture and exceptional…

Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.

16 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jimmy. Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

15 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 4 estrellas sobre 5

Great job 👏

We are very happy with the service.

15 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Saif ullah is an amazing representative

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

11 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

What I was looking for

On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

7 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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