Sofology - Brent Cross Opiniones 

2816
TrustScore: 4.5 sobre 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2816)

18.821 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

15 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 4 estrellas sobre 5

Great job 👏

We are very happy with the service.

15 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Saif ullah is an amazing representative

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

11 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

What I was looking for

On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

7 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 4 estrellas sobre 5

Mr Malinga

Yesi had a great experience and I am even happy that it will be delivered early that anticipated

1 de abril de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 4 estrellas sobre 5

Waiting time on sofa delivery 13 weeks

Helpful assistant

27 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 3 estrellas sobre 5

No one update on product since purchase…

No one update on product since purchase Herve

10 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Valorada con 5 estrellas sobre 5

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Valorada con 5 estrellas sobre 5

Lovely friendly staff able to explain all about the sofa how it works

Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

18 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 de marzo de 2026
Opinión espontánea
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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