Sofology - Bristol Opiniones 1010

TrustScore: 4.5 sobre 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recently ordered from Cribbs Causeway in Bristol

Victor at Cribbs Causeway in Bristol was very informative and professional. Felt like we were dealing with a high end sofa company. Order process very smooth.

24 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Dear Mrs. Pursey,

Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Victor provided you with such an informative and professional experience at our Cribbs Causeway store.

Your satisfaction is our top priority, and your kind words are a great encouragement to our team. We truly appreciate your 5-star rating and look forward to welcoming you back to Sofology Bristol in the future.

Warm regards,

Valorada con 5 estrellas sobre 5

Amazing experience and customer…

Amazing experience and customer service!
We went into the sofology in Bristol to have a look for a new sofa.
Ask questions and got measurements and went home to think about and check it would fit. There so no pressure for making a sale and the team where amazing.
Went back the following day to purchase it and the whole process was done in under 20 minutes!
We got served by a short red head girl (forgot her name) and the service was fantastic!

25 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

The sales lady was knowledgeable

The sales lady was knowledgeable, pleasant and not pushy. The sale was completed efficiently and without fuss. I keenly wait for delivery, I'm sure I will enjoy the use this item of furniture in spite of the rather long wait ahead

20 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Helpful ,polite ,not pushy sales staff…

Helpful ,polite ,not pushy sales staff everything explained so pleased to do business with you .

9 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

A fantastic assistant

A very knowledgeable and helpful assistant (Tai from Patchway Bristol). She demonstrated the sofa bed and showed us a choice of mattresses. When we needed dimensions she gave us full and comprehensive answers to our questions.

22 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you so much for taking the time to share your wonderful feedback with us.

Valorada con 5 estrellas sobre 5

Cribbs Causeway 10/10

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing was too much trouble. Everyone really embraced our toddler and baby who we took with us - something that can make shopping and decision making very difficult!
Would 100% recommend Sofology Cribbs Causeway.

16 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

The welcome on arrival

The welcome on arrival, the guidance given throughout and the thorough care and delivery instructions on purchase. I also like the fact that you do get a two-day cooling off period if you do happen to change your mind.

16 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Relaxing process no pressure

Friendly informative gentleman took me through the process. Easy to understand and has been as easy as my previous purchase, hence our return. Love the relaxing atmosphere with no pressure. Thank you.

18 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 4 estrellas sobre 5

Kayleigh was a great sales rep

Kayleigh was a great sales rep. Patient, helpful with ideas and outstanding product knowledge. Great showroom which helped visualise and a wide choice of sofas to suit every taste.

18 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for sharing your feedback! We're glad to hear that Kayleigh provided excellent service and that our showroom and sofa variety helped you choose. We appreciate your kind words and 4-star rating. If there's anything more we can do to enhance your experience, please let us know. We look forward to welcoming you back to Sofology Bristol!

Valorada con 5 estrellas sobre 5

Great service

From the moment we walked in Victor was great from start to finish,we were well looked after,he was not pushy at all,wonderful salesman,thankyou Victor,can’t wait for the delivery of our suite.

14 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Great staff and beautiful sofas.

Sofology in Bristol was a pleasant shopping experience in a lovely showroom, we were assisted by Kayleigh who was efficient, knowledgeable and very helpful.
We bought two stunning sofas and the drive from South Wales to Bristol was well worth the trip.
Altogether a smooth and easy transaction.
Sarah in the head office was also brilliant when I got stuck on a page mid purchase, she sorted it all efficiently and quickly.

14 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff
Speedy responses

10 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

Mags and Joy were of great assistance…

Mags and Joy were of great assistance and made the purchasing experience flawless. Thank you both

12 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service from a lovely sales…

Excellent service from a lovely sales lady. Very knowledgeable about product and easy to order.

9 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Really helpful staff made the process easy!

Really helpful staff made the process easy and explained pros and cons of everything

1 de agosto de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol



Thank you so much for taking the time to leave us such a wonderful review! Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Sofology Bristol. If there's anything else we can do for you, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Tai was amazing…

Tai was amazing…. We initially called in close to closing time, Tai and her colleagues could not have been more helpful. We decided to come back the following day where we could spend more time. We looked at several sofas, finally landing on a corner one, swivel chair and storage footrest. Tai patiently went through all the options and colours. While there we found the perfect two seater for our media room which we loved and ordered at the same time. We loved the quality of the products and especially the high quality service Tai gave us, you should be really proud..

27 de julio de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Tai was great and super friendly

Tai was great and super friendly, efficient and knowledgeable

25 de julio de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you for your review. Another great review for Tai, we will make sure to pass this on! Have a nice day.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más