We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver más
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Highwood Lane, Patchway, BS34 5TQ Bristol, GB
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We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver más
La empresa ha respondido
What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Ver más
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On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Ver más
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I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido
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Helpful ,polite ,not pushy sales staff everything explained so pleased to do business with you .

Respuesta de Sofology - Bristol

Respuesta de Sofology - Bristol
A very knowledgeable and helpful assistant (Tai from Patchway Bristol). She demonstrated the sofa bed and showed us a choice of mattresses. When we needed dimensions she gave us full and comprehensive answers to our questions.

Respuesta de Sofology - Bristol
We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing was too much trouble. Everyone really embraced our toddler and baby who we took with us - something that can make shopping and decision making very difficult!
Would 100% recommend Sofology Cribbs Causeway.

Respuesta de Sofology - Bristol
The welcome on arrival, the guidance given throughout and the thorough care and delivery instructions on purchase. I also like the fact that you do get a two-day cooling off period if you do happen to change your mind.

Respuesta de Sofology - Bristol
Friendly informative gentleman took me through the process. Easy to understand and has been as easy as my previous purchase, hence our return. Love the relaxing atmosphere with no pressure. Thank you.

Respuesta de Sofology - Bristol
Kayleigh was a great sales rep. Patient, helpful with ideas and outstanding product knowledge. Great showroom which helped visualise and a wide choice of sofas to suit every taste.

Respuesta de Sofology - Bristol
From the moment we walked in Victor was great from start to finish,we were well looked after,he was not pushy at all,wonderful salesman,thankyou Victor,can’t wait for the delivery of our suite.

Respuesta de Sofology - Bristol
Sofology in Bristol was a pleasant shopping experience in a lovely showroom, we were assisted by Kayleigh who was efficient, knowledgeable and very helpful.
We bought two stunning sofas and the drive from South Wales to Bristol was well worth the trip.
Altogether a smooth and easy transaction.
Sarah in the head office was also brilliant when I got stuck on a page mid purchase, she sorted it all efficiently and quickly.

Respuesta de Sofology - Bristol
Mags and Joy were of great assistance and made the purchasing experience flawless. Thank you both

Respuesta de Sofology - Bristol
Staff very friendly and Mags very helpful when I was making my choice.

Respuesta de Sofology - Bristol
Excellent service from a lovely sales lady. Very knowledgeable about product and easy to order.

Respuesta de Sofology - Bristol
Really helpful and knowledgable in store staff

Respuesta de Sofology - Bristol
Really helpful staff made the process easy and explained pros and cons of everything

Respuesta de Sofology - Bristol
Tai was amazing…. We initially called in close to closing time, Tai and her colleagues could not have been more helpful. We decided to come back the following day where we could spend more time. We looked at several sofas, finally landing on a corner one, swivel chair and storage footrest. Tai patiently went through all the options and colours. While there we found the perfect two seater for our media room which we loved and ordered at the same time. We loved the quality of the products and especially the high quality service Tai gave us, you should be really proud..

Respuesta de Sofology - Bristol
Tai was great and super friendly, efficient and knowledgeable

Respuesta de Sofology - Bristol
I recently purchased a sofa from Sofology, and I couldn’t be happier with my experience! The quality is outstanding, and the comfort is beyond expectations. A huge shoutout to **Mat, the salesman**, who was incredibly helpful, patient, and knowledgeable. He made the entire process smooth and enjoyable, ensuring I found the perfect sofa for my home.
Highly recommend this company—and ask for Mat if you want top-notch service! ⭐⭐⭐⭐⭐

Respuesta de Sofology - Bristol
Hayden was really helpful in advising me when ordering my new sofa, he took the time to make sure I understood all the paperwork and ordered the right colour.

Respuesta de Sofology - Bristol
We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty
When we went into sofology we were at a loss and had to pay several visits checking measurements, combinations and talk over many queries to try and find a solution
Hayden from start to finish was amazing
He helped us and never made us feel that we were a problem
His approach and calmness helped us greatly as were really at the point of despair
He really is an asset to the company !!

Respuesta de Sofology - Bristol
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