Sofology - Coventry Opiniones 

2031
•
TrustScore: 5 sobre 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2031)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Raj and Wendy were both a credit to the…

Raj and Wendy were both a credit to the store. I felt with both on different days while making up my mind. They were very friendly and informative but not overwhelming

16 de mayo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Mariola assisted us and made choosing the right sofa easy

9 de mayo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for awarding us 5 stars Ranjit!

Valorada con 5 estrellas sobre 5

Exceptional service and the perfect sofa for a pet-friendly home

Exceptional service and the perfect sofa for a pet-friendly home

We had a wonderful experience with Sofology from the moment we stepped into the store. We were looking for a sofa that would be both beautiful and practical for our home, especially considering we have a cat, and Sofology had exactly what we needed.
The staff were outstanding — friendly, knowledgeable, and genuinely helpful. They took the time to answer all our questions clearly and helped us feel confident in our choice without any pressure. Their advice made the whole process easy and enjoyable.
The store itself was spotless, well-organised, and very welcoming, which made the visit even more pleasant.
Overall, everything was handled professionally and to a very high standard. We’re extremely happy with our experience and would highly recommend Sofology to anyone looking for quality furniture and excellent customer service.

3 de mayo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Great service from Dorinda

Great service from Dorinda, we did not feel pressured, she gave us time, answered all our questions, overall very helpful. We are looking forward to our new sofa arriving!

3 de mayo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We look forward to delivering Laura :-)

Valorada con 5 estrellas sobre 5

Our sales person was fantastic.

Our sales person Mariola was fantastic! Very friendly, helpful and professional. We purchased a sofa from Mariola a few years back and we went back to her for another purchase.

25 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Professional, Courteous and Consideration

I seen Raj on one day who was very polite and helpful,he gave me the details of the 2 seater and the 3 seater settee and foot Stool and after I left I came back and spoke to Cory about the purchase and getting mentioned about the offer available so I was very happy with that as it worked out cheaper to get the ones on offer than buying the two individually .My brother bought from yourselves so he recommended you, as I will recommended other to the company

17 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

It was a relaxing

It was a nice relaxing , didn't feel rushed or pressured experience.
When we wanted to know anything the sales assistant was very helpful and knowledgeable

11 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Great service

Great service

8 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Milan sofa peace of mind

We recently ordered a Milan sofa from Sofology Coventry and had a great experience so far.
From the moment we walked into the store, the staff were welcoming, knowledgeable, and gave us plenty of time to browse without any pressure. They helped us choose the perfect option for our space, and we ended up going for the Milan sofa in a beautiful blue colour — it looks stunning in the showroom and we’re really excited to receive it.
The ordering process was smooth and well explained, with clear timelines and updates, which made everything feel easy and stress-free.

Although we’re still waiting for delivery, the experience up to this point has been excellent. Looking forward to seeing the sofa in our home soon.

2 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Valorada con 5 estrellas sobre 5

Marella was amazing

Marella was amazing

3 de abril de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Marella, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great staff professional very helpful…

Great staff professional very helpful knowledgeable. Can’t wait for the sofa to arrive

27 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 1 estrellas sobre 5

What you see isn't what you get!

Tried 3 seater leather sofa with reclining seats in store, felt great so bought it £1200. When eventually delivered nothing like store sofa apart from look. Back padding & seats had nowhere near as much as store sofa. Wouldn't buy from Sofology again.

21 de octubre de 2025
Opinión espontánea
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We are sorry to hear this Jack.

Valorada con 5 estrellas sobre 5

Great service

Great service and good staff

24 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great choice styles

Great choice styles , colours , fabrics
No hard sell
Friendly and helpful sales assistance

23 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for awarding us 5 stars :-)

Valorada con 5 estrellas sobre 5

Excellent

Dorinda was so helpful, patient and knowledgeable.

21 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Dorinda, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Lisa at Coventry Holyroad Sofology store.

Lisa was brilliant today helping and guiding us. What an asset she is to the business. She made the whole thing so easy and we had a great laugh in the process.

21 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Wendy was so very helpful

Wendy was so very helpful, explaining the whole process from ordering to delivery. She was also very knowledgeable about the settee I ordered. I would highly recommend Sofology to everyone for the experience I had today 18-03-26

18 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thanks for sharing Patsy!

Valorada con 5 estrellas sobre 5

Helpful and welcoming staff

Helpful and welcoming staff. Wide variety of sofas. We came into the store looking for a corner sofa, but we left with a recliner! They offer lifetime warranty for the structure, and up to 5 years warranty for anything else (on the outside). They also sell a kit to clean the sofa. They also offer interest free credit (outcome on the spot). Good quality products.

14 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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