Sofology - Coventry Opiniones 

2031
•
TrustScore: 5 sobre 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2031)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good staffs

Very good staffs

7 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Wendy was brilliant

Wendy was brilliant. Really helpful without being pushy. We had a look round and a chat, explained we were looking at the other stores nearby and no pressure at all. Ended up coming back, making sure we dealt with her and made the purchase.

8 de marzo de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Wendy. Have a great day 😊

Valorada con 5 estrellas sobre 5

Mariolo is a fabulous representative of…

Mariolo is a fabulous representative of Sofology. In addition your choice of furniture puts you ahead of the competition.

22 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Mariola, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Relaxed and friendly atmosphere…

Really relaxed and friendly atmosphere in store.
Wendy was great - she was knowledgeable and able to answer our questions. She was patient and not at all pushy (as with some other stores, who pounce on you the minute you walk in). She was polite, made us a drink and explained everything really well to us. Thank you.

22 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Wendy. Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, sofas are well set out in store and swatches arrived quickly.

18 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for this Matt!

Valorada con 5 estrellas sobre 5

REGENCY SOFA

Ordered my sofa, chair and footstool from the Coventry branch and the sales team were amazing then there was a delay and it was given to the Retentions team to monitor it and to be honest they were fantastic they sent me some furniture to sit on as I'd got rid of mine cause we totally revamp the lounge and compensated with money back. Although it was frustrating they kept me up to date regularly, Oh and a lovely gesture arrived was a gift box of chocolates and goodies. My new furniture arrived at the depot and they arrange delivery for the weekend, I was worried incase after all the waiting something could go wrong but I couldn't have been more wrong it arrived at my door exactly the time the delivery men said they would be and they were brilliant so professional, they unpacked it put it all together nothing was too much trouble took all the packaging away made sure I was happy with it, Happy it is stunning absolutely beautiful finishes off my room lovely 😍 so yes thank you so much Sofology Team it was worth its wait in Gold. thank you Retention Team.

15 de febrero de 2026
Opinión espontánea
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for taking the time to share your experience Marion!

Valorada con 5 estrellas sobre 5

I find the store welcoming Jess was…

I find the store welcoming Jess was great very pleased

13 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Dorinda was really helpful and made my…

Dorinda was really helpful and made my purchase easy and stress free

14 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you for your review. Another great review for Dorinda, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great pre sales customer service

We visited two store on 4 separate occasions and each time we found the staff to be very helpful and patient. I eventually ordered our sofa and chairs over the phone and Richard gave me some excellent advice and was extremely helpful and knowledgeable.

7 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for awarding us 5 stars!

Valorada con 2 estrellas sobre 5

I would have written a raving review…

I would have written a raving review having purchased our Remy sofa from Sofology, Coventry as we are happy with the sofa, however I am extremely disappointed that the scatter cushions we ordered with the sofa have failed to materialise. I was advised that there was a delay with the manufacturer in producing the cushions and having taken delivery of the sofa in December, we were advised that the scatter cushions should be with us early January. It is now early February and still no update as to when and if these will ever arrive. This really has taken away from the enjoyment of our new sofa

28 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Valorada con 5 estrellas sobre 5

the overall experience of shopping in…

the overall experience of shopping in sofology where you can actually look around with out being pestered, andf when you do require assistance the team are very product savvy and great experience.

31 de enero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for this amazing review :-)

Valorada con 5 estrellas sobre 5

Good experience

Staff was did a very good job and experience was perfect. Jessica had a very good marketing skills.It won me over I could not leave the store to check out other stores as planned.
Though item was suitable.

28 de enero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

We are please that you chose Sofology Oluremi, thank you

Valorada con 5 estrellas sobre 5

The lady was very helpful and told me…

The lady was very helpful and told me everything I wanted to know

2 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great service

Great service

1 de febrero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Wendy was wonderful

Wendy was wonderful. Not pushy but exlained the sales process really well

28 de enero de 2026
Logotipo de Sofology - Coventry

Respuesta de Sofology - Coventry

Thank you for awarding us 5 stars Ms Allen!

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