Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Ver más
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Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
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Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Ver más
La empresa ha respondido
The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Ver más
La empresa ha respondido
Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Ver más
La empresa ha respondido
The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido
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Wendy was brilliant. Really helpful without being pushy. We had a look round and a chat, explained we were looking at the other stores nearby and no pressure at all. Ended up coming back, making sure we dealt with her and made the purchase.

Respuesta de Sofology - Coventry

Respuesta de Sofology - Coventry
Mariolo is a fabulous representative of Sofology. In addition your choice of furniture puts you ahead of the competition.

Respuesta de Sofology - Coventry
Really relaxed and friendly atmosphere in store.
Wendy was great - she was knowledgeable and able to answer our questions. She was patient and not at all pushy (as with some other stores, who pounce on you the minute you walk in). She was polite, made us a drink and explained everything really well to us. Thank you.

Respuesta de Sofology - Coventry
Friendly staff, sofas are well set out in store and swatches arrived quickly.

Respuesta de Sofology - Coventry
Ordered my sofa, chair and footstool from the Coventry branch and the sales team were amazing then there was a delay and it was given to the Retentions team to monitor it and to be honest they were fantastic they sent me some furniture to sit on as I'd got rid of mine cause we totally revamp the lounge and compensated with money back. Although it was frustrating they kept me up to date regularly, Oh and a lovely gesture arrived was a gift box of chocolates and goodies. My new furniture arrived at the depot and they arrange delivery for the weekend, I was worried incase after all the waiting something could go wrong but I couldn't have been more wrong it arrived at my door exactly the time the delivery men said they would be and they were brilliant so professional, they unpacked it put it all together nothing was too much trouble took all the packaging away made sure I was happy with it, Happy it is stunning absolutely beautiful finishes off my room lovely 😍 so yes thank you so much Sofology Team it was worth its wait in Gold. thank you Retention Team.

Respuesta de Sofology - Coventry
I find the store welcoming Jess was great very pleased

Respuesta de Sofology - Coventry
Dorinda was really helpful and made my purchase easy and stress free

Respuesta de Sofology - Coventry
We visited two store on 4 separate occasions and each time we found the staff to be very helpful and patient. I eventually ordered our sofa and chairs over the phone and Richard gave me some excellent advice and was extremely helpful and knowledgeable.

Respuesta de Sofology - Coventry
I would have written a raving review having purchased our Remy sofa from Sofology, Coventry as we are happy with the sofa, however I am extremely disappointed that the scatter cushions we ordered with the sofa have failed to materialise. I was advised that there was a delay with the manufacturer in producing the cushions and having taken delivery of the sofa in December, we were advised that the scatter cushions should be with us early January. It is now early February and still no update as to when and if these will ever arrive. This really has taken away from the enjoyment of our new sofa

Respuesta de Sofology - Coventry
Good helpful assistance from the sales team (Dhorinda).

Respuesta de Sofology - Coventry
Wendy gave me all the information and advise I needed gave me time to think a very pleasant lady thank you

Respuesta de Sofology - Coventry
the overall experience of shopping in sofology where you can actually look around with out being pestered, andf when you do require assistance the team are very product savvy and great experience.

Respuesta de Sofology - Coventry
Staff was did a very good job and experience was perfect. Jessica had a very good marketing skills.It won me over I could not leave the store to check out other stores as planned.
Though item was suitable.

Respuesta de Sofology - Coventry
The lady was very helpful and told me everything I wanted to know

Respuesta de Sofology - Coventry
The service was outstanding experience very good. Very happy customer. Thank You

Respuesta de Sofology - Coventry
Wendy was wonderful. Not pushy but exlained the sales process really well

Respuesta de Sofology - Coventry
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