It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... Ver más
La empresa ha respondido
Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... Ver más
La empresa ha respondido
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Ver más
La empresa ha respondido
My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Ver más
La empresa ha respondido
Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for an... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A lovely girl helped us and wasn’t pushy which I hate.

Respuesta de Sofology - Leeds
After months of deliberation, I returned to the store with the aim of purchasing new sofas I had previously seen.
We were warmly greeted, and the sofologist, Mirvin, asked and answered my many questions to assist in our decision making. We appreciated that he was not there to give a hard sell but genuinely wanted to help us make the right decision. He was knowledgeable about the product, delivery lead times and process, the aftercare of the sofas and was very patient! This led to me making a purchase, not of the ones originally seen, but the time and information we received enabled us to try alternatives and I'm so pleased I did. Absolutely recommend a visit friendly, professional customer service. Thank you.

Respuesta de Sofology - Leeds
Our sales rep Hugo was absolutely brilliant. He didn't follow us around or loiter like some can and we never felt uncomfortable with him. He was so knowledgeable and helpful. Unfortunately when we went back he wasn't available to go through the full sale but Jelina was equally helpful and really reassuring.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
The gentleman called Mirvin served me told me everything about the chair I was purchasing I found him polite and very helpful young man

Respuesta de Sofology - Leeds
I went into make alterations to my order. I was fully supported by the gentleman who discussed with us 😉

Respuesta de Sofology - Leeds
Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for and pointed us in the right direction which resulted in us buying our new furniture.
Thank you Joe! Highly recommended.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
Great customer relations, no in your face pushy sales people.
Really helpful,and knowledgeable about all the products had the patience of a saint.
Would highly recommend Sofology to friends and family great experience , Phil was great to talk too and sealed the sale.

Respuesta de Sofology - Leeds
Ade and his colleague were so helpful, very approachable and friendly and not at all pushy. They spent a lot of time trying to get our purchase right for us.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
The experience was very positive. Scott spoke us through everything we needed to know about the sofa and answered any questions we had, He was Extremely polite and friendly

Respuesta de Sofology - Leeds
Brilliant - Mervin was great, made me feel comfortable and happy.
Mervin was so good he convinced me to buy two sofas.
Cannot stop singing Mervins praises. He was well informed, professional, understanding and has a smile that lights up the room. I am definitely buying my next sofa from Mervin. Thank you Mervin!!!!!
Mervin passed me onto a friendly gentlemen called Ade who completed the sale and explained warranty.

Respuesta de Sofology - Leeds
The staff were very helpful very pleased with everything

Respuesta de Sofology - Leeds
Beautiful furniture, ample parking, staff member Scott very helpful and polite, plenty choices and staff are happy for you to browse with no pressure sales tactics , keep up the good work just hope my order arrives as arranged

Respuesta de Sofology - Leeds
Martin was great and patient as he showed us lots of different sofas before my son and I chose one .He explained everything to me and all the different options we could have. He made me feel at ease and answered all my questions and my boys got on with him especially as he supported Man Utd 😂

Respuesta de Sofology - Leeds
Mervin was extremely helpful and friendly when we came in to buy a new sofa. Very happy with our purchase.

Respuesta de Sofology - Leeds
We met a lovely young woman who was very nice and welcoming, she went through everything we asked and answered all our questions. She was so helpful and polite that we went ahead with a sale .

Respuesta de Sofology - Leeds
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.