Sofology - NorwichOpiniones 

2073
TrustScore: 5 sobre 5

4,9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2073)

18.554 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Five ⭐ top furniture store

First and foremost has to be the great sales team .Two of the most Friendly and welcoming staff you are ever likely to meet . None of the pushy selling patter. Nothing was to much trouble for Mel and ,sadly I didn't get the other guys name . . But Thank you guys! GREAT SERVICE. Well laid out showroom ,and, obviously, good quality furniture as I bought 2 sofas! Would highly recommend a visit. Beats all the other retail units there hands down!

10 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Mark was extremely helpful. Cant fault the service.

9 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you so much for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Mark was very helpful in store and over…

Mark was very helpful in store and over the phone when placing the order. Would definitely recommend using this store.

9 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

What an amazing review, thank you so much for taking the time to write this 😊

Valorada con 5 estrellas sobre 5

Excellent quality sofas.

Excellent quality sofas and reasonably priced without using fake sale prices and jargon. Staff extremely helpful and knowledgeable. Made purchasing a sofa really easy and pleasurable.

8 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, but not pushy, very knowledgeable on all products, they made sure we knew all about the different fabrics and materials.
Very excited to get my new sofa now

8 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Outstanding staff

The down to earth customer service was amazing! Never have i laughed so much whilst spending so much money! Laura and her colleagues were all fantastic from the moment I walked into the store until the moment I walked out.

8 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

All the staff were friendly and…

All the staff were friendly and helpful. Particularly Mark who finalised my order.
He explained everything perfectly and also made me a cyppa which was great.
Thankyou

2 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

A big thank to Lauren for her patience…

A big thank to Lauren for her patience as I'm sure it was not easy when we kept changing our minds very polite also very helpful with the whole experience with confirming the correct and best choice for Me and the girls sofa thank you

5 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

warm and welcoming

Clean shop/warm and welcoming wide range of furniture to try -customer service Mel was very helpful and not pushy and gave us all the information we needed

2 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent Customer Service

We were looking at adding to the sofa we already have and the lady stopped us and said did we know that there was an offer on for existing stock, so 60% off which was amazing.

She was on her way to the loo so didn’t have to stop but very glad she did, above and beyond as usual.

Very happy with the service we have received in the two occasions we have made a purchase.

1 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Mel Stevens looked after us, he was very knowledgeable and guided us through the whole process. Would recommend.

1 de noviembre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great service

Great service: really friendly and helpful staff.

31 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thank you for sharing your experience :-)

Valorada con 5 estrellas sobre 5

Really helpful staff who answered all…

Really helpful staff who answered all my questions about my prospective purchase. I was really pleased with the service, thanks!

27 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Simple and effective

Mark did a great job and made the process smooth and simple. No pressure, genuine care and great customer service.

31 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Well done Declan

Declan the sales assistant was very polite and helpful
He explained everything to us and had a sense of humour but not over the top.
Thank you

31 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great experience

Friendly, helpful staff. Process of ordering was quick and easy.

27 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Laura Yorke what a lovely sales lady

Laura Yorke what a lovely sales lady, she was welcoming, (not pushy) made me feel very relaxed. Gave me all the information I needed with choices.
Lovely to my son who was with me who had Down syndrome.
Also she smelt beautiful,
All in all 10/10

30 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laura. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service, lovely sofas

We had almost found our new furniture when a lovely salesman called Declan (Norwich branch) came over to see if we needed any help. He was brilliant, costing everything up but without being pushy. He was very friendly, funny and down to earth so we really felt we could trust him. We said we needed to think about it and do a couple of other things. Actually just getting a coffee and taking a minute to decide! We went back and placed our order with Declan straight after. Now we can't wait for our furniture to arrive. Thank you for your help Declan!

27 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Georgio sofa

Mel was more than helpful left us to look and was informative when asked questions

28 de octubre de 2025
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más