Sofology - Poole Opiniones 

2559
•
TrustScore: 5 sobre 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más

Valorada con 5 estrellas sobre 5

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2559)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We came to view sofas first time a week…

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us how to navigate the website and how to best measure and check if it will fit our space etc
We then went back a week later and got greeted by a gentleman and a lady who were just as helpful and professional. We had a great laugh with the lady who helped us through the process of purchase. As a whole we are very satisfied with the customer service and cannot wait for our new sofa to arrive!

21 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 4 estrellas sobre 5

No pressures sales

No pressures sales - Irena was very helpful and ensured we had all the information we needed.

28 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

The staff were very helpful &…

The staff were very helpful & informative

24 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Excellent choice of settees in the…

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she had only been with the company for a number of months. I appreciate the non pushy hassle free approach.

21 de agosto de 2026
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Respuesta de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great personal service

I was well looked after by Irena, who was very pleasant, knowledgeable and professional. There was no pressure placed upon me to buy. All options were explained to me in understandable English, no gobble-dy-gook

22 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Irena. Have a great day 😊

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, knowledgeable and not pushy!
Bernard was great, he was patient and on hand to help with questions:)

21 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Bernard. Have a great day 😊

Valorada con 5 estrellas sobre 5

Good experience

Very helpful, friendly and knowledgeable.

23 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Very good service

Very good service

17 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

staff we honest and very helpful,Steve…

staff we honest and very helpful,Steve had just retuened from break but if he didnt know he found out and was so helpful

17 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Well explained about the product bought…

Well explained about the product bought with the options available for it.

14 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

Good knowledgeable staff and very…

Good knowledgeable staff and very helpful

20 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The staff were all very friendly

The staff were all very friendly. They were helpful with the measurements of the sofas. They weren’t pushy, they were friendly and made us feel comfortable with what we could afford

17 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Your member of staff Bernard Wirlem was…

Your member of staff Bernard Wirlem was so helpful in store and made my choice simple, so much so I added a second two seater to the order. What an asset to your team he is. Will highly recommend your store

13 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Bernard and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

SofaIt was very good

It was very good. I sent a review when I bought the sofa

6 de agosto de 2026
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Respuesta de Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Highly recommended

We were catered for all our needs and after sales service was brilliant

26 de diciembre de 2025
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Respuesta de Sofology - Poole

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

The gentleman that helped us with our…

The gentleman that helped us with our order was extremely helpful. We had a good look around the store and went to look at another store just to compare. I was not in that store more than 5 minutes as the assistant just followed us around the store.
This is my pet hate pushy staff so we left the store and went straight back to SOFOLOGY. I can not rate Sofology highly enough. I ordered a lovely modern Beige reclining chair. I am over the moon with it. Unfortunately I have to wait 12 weeks for delivery. Thankyou Sofology for your excellent service

28 de julio de 2026
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Respuesta de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

I can not remember the name of the lady…

I can not remember the name of the lady who served us. I think her name was Sue. She was new to the job. She was really nice and efficient. She did well because I bought a sofa. Would definitely recommend Sofology to others.

25 de julio de 2026
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Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Staff member was friendly and helpful

Staff member was friendly and helpful. We were in and out quick too.

25 de julio de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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