Sofology - Poole Opiniones 2497

TrustScore: 5 sobre 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helped by a lovely lady called Irena, very relaxed service and no pressure to buy. Made sure we were entirely sure on what we wanted, giving advice when required.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good experience selecting two new sofas. Good ranges and able to order in a large range of fabric finishes. Helpful staff, but allowed to browse without pressure.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

5/5 experience

Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!

8 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

We were greeted by Klaudia politely and…

We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.

10 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

Great experience

Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)

8 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

Good service

Good service. Delivery on time and friendly. Pleased with sofas

20 de noviembre de 2025
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Really take the time to understand what you are looking for, brilliant service!

Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!

7 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

I wasn’t pushed into buying my sofa but…

I wasn’t pushed into buying my sofa but I was told everything I needed to know

7 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Valorada con 5 estrellas sobre 5

Great range of comfy sofas

Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!

7 de febrero de 2026
Opinión espontánea
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

comfortable and easy going experience

James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.

His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.

18 de enero de 2026
Opinión espontánea
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Sofa - So Good

A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.

4 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Very attentive team and made it a very…

Very attentive team and made it a very quick and easy process to purchase a sofa

1 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Our salesman Martin was knowledgeable

Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++

3 de febrero de 2026
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Respuesta de Sofology - Poole

Thank you for this amazing review Royce

Valorada con 5 estrellas sobre 5

Vey helpful answered all my questions…

Vey helpful answered all my questions pleased with what I have ordered Thanks.

4 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 3 estrellas sobre 5

Sofa just ordered awaiting delivery

It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?

But Many thanks to Clodia and Bernard to show us around when we visited the store..

1 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, thanks for taking the time to leave a review, we appreciate the feedback!

Valorada con 5 estrellas sobre 5

Our experience was great

Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.

1 de febrero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Excellent

Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!

31 de enero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you for awarding us 5 stars Robert!

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