Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Ver más
La empresa ha respondido
Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Ver más
La empresa ha respondido
Helped by a lovely lady called Irena, very relaxed service and no pressure to buy. Made sure we were entirely sure on what we wanted, giving advice when required.
La empresa ha respondido
Good experience selecting two new sofas. Good ranges and able to order in a large range of fabric finishes. Helpful staff, but allowed to browse without pressure.
La empresa ha respondido
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
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both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa

Respuesta de Sofology - Poole
Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!

Respuesta de Sofology - Poole
We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.

Respuesta de Sofology - Poole
Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)

Respuesta de Sofology - Poole
The sofa we bought was given rave reviews by the salesperson.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!

Respuesta de Sofology - Poole
I wasn’t pushed into buying my sofa but I was told everything I needed to know

Respuesta de Sofology - Poole
Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!

Respuesta de Sofology - Poole
James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.
His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.

Respuesta de Sofology - Poole
A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.

Respuesta de Sofology - Poole
Very attentive team and made it a very quick and easy process to purchase a sofa

Respuesta de Sofology - Poole
Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++

Respuesta de Sofology - Poole
Vey helpful answered all my questions pleased with what I have ordered Thanks.

Respuesta de Sofology - Poole
Martin was really helpful (I think that was his name)

Respuesta de Sofology - Poole
It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?
But Many thanks to Clodia and Bernard to show us around when we visited the store..

Respuesta de Sofology - Poole
Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.

Respuesta de Sofology - Poole
Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!

Respuesta de Sofology - Poole
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