Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más
La empresa ha respondido
Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más
La empresa ha respondido
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver más
La empresa ha respondido
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver más
La empresa ha respondido
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Our Sales Chap (James) was super helpful and friendly, We thoroughly recommend.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Lovely company we found a beautiful sofa and fell in love with it, klaudia helped us and was really friendly and helpful explained everything and made it easy for us :)

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Very helpful staff went out of there way to explain things and showed me how things work .

Respuesta de Sofology - Poole
Very helpfull and patient with us ,with interesting ideas

Respuesta de Sofology - Poole
Good knowledge about product and services. Jason explained everything clearly and made the process easy.

Respuesta de Sofology - Poole
I visited Sofology today to purchase a sofa cleaning kit. As I entered the store, the manager (I believe) asked what I was looking for and promptly directed me to a salesman named Martyn. Martyn dealt with me very professionally—he was helpful, polite, and efficient throughout the purchase.
At the end of the transaction, I was about to mention feedback about a previous purchase (Three Piece Suite ££££s) we made around three months ago. However, before I had the chance, the manager approached us and abruptly, I felt, and asked Martyn to go and assist two other customers. I felt this interruption was quite abrupt and came across as a little rude, especially as we were still in conversation.
Overall, Martyn’s service was excellent, but I hope the store can ensure customer interactions are allowed to conclude naturally, as it helps customers feel valued.

Respuesta de Sofology - Poole
Very polite and professional, great service not pushy in buying, very helpful with the questions asked definitely shop there again

Respuesta de Sofology - Poole
The whole team that greeted and helped us with our purchase were fantastic. We will shop here again.

Respuesta de Sofology - Poole
I recently bought a sofa from youreselves and i found the expirience very helpful,irene was very helpful in finding me a sofa

Respuesta de Sofology - Poole
The sales team were very knowledgable, helpful and not at all pushy. We dealt with Bernard who was respectful and really understood our needs and went out of his way to help us make the right choice. Would highly recommend.

Respuesta de Sofology - Poole
Returning customer due to the quality of sofas. The build, the fabrics, durability only changing sofa as want a different colour scheme, otherwise nothing wrong with the sofa 6 years on. Claudia at the Poole showroom was amazing, very helpful. Can't wait for the new sofa to be delivered now!

Respuesta de Sofology - Poole
Time and patience spent by assistant while we were making up our minds.

Respuesta de Sofology - Poole
We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.

Respuesta de Sofology - Poole
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.