Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Ver más
La empresa ha respondido
Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Ver más
La empresa ha respondido
Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver más
La empresa ha respondido
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
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Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

Respuesta de Sofology - Reading
Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

Respuesta de Sofology - Reading
Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

Respuesta de Sofology - Reading
Amber was fantastic
Really understood to our needs

Respuesta de Sofology - Reading
Staff were very friendly and helpful. Furniture is lovely and not too expensive

Respuesta de Sofology - Reading
Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

Respuesta de Sofology - Reading
Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

Respuesta de Sofology - Reading
Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!

Respuesta de Sofology - Reading
Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.

Respuesta de Sofology - Reading
The sales guy was very helpful and talked on a personal level.

Respuesta de Sofology - Reading
The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

Respuesta de Sofology - Reading
The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.
They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Respuesta de Sofology - Reading
Knowledgable staff and good customer service.

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
Over all explaining the product is very nice

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
I have ordered my new sofa....was impressed with the quality & style. Looked at many other places which just didn't compare to sofology. Sarah last was very helpful & answered all my questions as have had bad experience with previous leather sofa. Would definitely recommend.

Respuesta de Sofology - Reading
It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading

Respuesta de Sofology - Reading
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