Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Ver más
La empresa ha respondido
Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Ver más
La empresa ha respondido
Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer
La empresa ha respondido
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver más
La empresa ha respondido
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading

Respuesta de Sofology - Reading
Sales consultant was very polite, he listened to what we wanted,& showed us the colours available . He wasn’t pushy. He made us feel relaxed so we could make our own decisions

Respuesta de Sofology - Reading
Amber was very informative regarding the sofa I purchased. Very friendly.
I liked that I had time to look around myself and not pounced on as soon as I walked through the door.

Respuesta de Sofology - Reading
Had a great experience today at Sofology. We see a very nice man called Ali from the sales team. He offered us great advice and guidance but was not at all pushy which was great. Sofology also had some great sofas with plenty of choice and options for anyone's lounge. Overall we were impressed with the service and even ended up purchasing a great sofa which will be perfect for us. Thank you.

Respuesta de Sofology - Reading
Amber was super friendly and helped us pick the right options for us! Great experience for first time buyers

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
Our advisor was super helpful - knowledgeable and friendly, and talked us through various options - made the entire sofa choosing experience good fun

Respuesta de Sofology - Reading
Humza greeted us upon arrival and gave us a brief appraisal of safety within the store followed by a guide to the pricing and fabric choices etc.
He was very helpful and gave us all the information we required to make a decision.
At no time did we feel pressured.
It was a very pleasant experience.

Respuesta de Sofology - Reading
Excellent service from Yasser, who helped me make the right choice of a new sofa, taking me through all the steps to placing my order. All my questions answered clearly and efficiently. Yasser made the whole process easy and dealt with me in a professional but friendly way: most satisfied.

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
Attentive staff, without being overbearing;
Friendly engagement on each visit to the store;
Clear explanation of all aspects of the sale process.

Respuesta de Sofology - Reading
Sara made our purchase smoother and explained very well on sofa fabrics and maintenance

Respuesta de Sofology - Reading

Respuesta de Sofology - Reading
Sofa shopping can be daunting, but at Sofology, we didn't feel overwhelmed. We were welcomed and let freely roam the shop, no pressure, no staff following us. When we chose the right sofas, our questions were answered politely. Sarah was super helpful, friendly and knowledgeable. I can't wait to see our new sofas in a few months.

Respuesta de Sofology - Reading
The guys in the Reading store were so friendly, welcoming and very funny

Respuesta de Sofology - Reading
Myself and my partner recently purchased a sofa from Sofology in Reading and cannot fault the service we received.
Staff were all really friendly and did not try to hard sell in the slightest. We were given a quick introduction when we arrived, offered a drink and then left alone until we needed assistance.
Sarah assisted us with our purchase and was really helpful resulting in a smooth process from start to finish.
I would recommend this store.

Respuesta de Sofology - Reading
We wasn't pushed into buying anything, the sales people didn't follow you around the store. And it was nice and warm in the store.

Respuesta de Sofology - Reading
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.