Sofucorfan Opiniones 

199
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... Ver más

Valorada con 5 estrellas sobre 5

own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... Ver más

Valorada con 5 estrellas sobre 5

I bought my fan at Home Depot and a 48 in extension rod with it. After unpacking I realized I dont have long enough wires for the installation! I contacted SofucorFan and they sent my the wires. Th... Ver más

Valorada con 5 estrellas sobre 5

Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... Ver más


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4,9

Excelente

TrustScore: 5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(199)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous customer service

I initially had an issue with the remote control on a fan my contractor had purchased for me month earlier. Sofucorfan had wonderful customer service and corrected the problem immediately!
I may buy another fan from them.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive customer support

The ceiling fans (bought 2) look and work great. I dropped one fan during installation causing minor damage to several blades. I contacted Sofucor support to order a replacement set and was impressed by how quickly they responded and even more surprised when they sent replacement blades at no cost. I will do more business with this company!!

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very responsive

I reached out to sofucorfan to get a replacement for the light cover and they were very responsive and had a replacement on its way in no time.

8 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They went above and beyond...

I rarely give reviews, but I must say thank you to this company. I ordered a fan and, during installation, wired it incorrectly, which burned out the RF receiver required for the fan to work. I contacted the customer support, expecting them to charge me $50 for a replacement, but they sent it free of charge. They didn't even charge me for shipping costs. I am very grateful.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend these fans

We purchased five fans for our house, the remote was a little hard to set up but once that was complete we loved them! The fans work really well, are quiet, and the light is wonderful.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my fan, love the real customer service even more

I've had my fan/light for 2 years now and have loved it. It's simple, has a remote with all the features I would want and no extra useless ones.
The light has burn out but Sofucorfan customer service has been amazing at getting me replacements and when I ordered the wrong one once, they were super helpful in getting me a refund very quickly.
I really, REALLY appreciate that the customer service is real people that care and actually answer your questions. There's not a complicated form or whatever crazy process others use - you can just contact customer service, describe the issue or question, and get a real response very quickly.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greatest fan and company ever!

Sufucor Fan is a fantastic company with a superb customer service base! The fans are beautiful, quiet and powerful!
They have gone above and beyond helping me when I broke the remote for my fan. Sent me a new remote on their dime in a few days after contacting them. I can’t say enough great things about their kindness and attention to their customers. I have never had such a pleasant experience!!!

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently had a problem with my…

I recently had a problem with my fan/light not working. We have several Sofucor fans and LOVE them. An email to their Customer Service brought immediate help which included some parts shipped to me and helpful videos. I was able to fix the problem and the unit is working perfectly now. This company makes a fabulous product and their Customer Service team is the best I have ever dealt with--in any company. I highly recommend this company in all ways. I am so pleased with this outcome.

1 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality

Quick to respond and troubleshoot! 10 Star if was an option. Highly recommend this brand. Nice fans and great customer service

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality fan and great customer service!

I’ve had my fan for a year now and it operates lovely it’s been a great addition to my outdoor patio! A major windstorm blew away the light cover and Sofucorfan was able to help me replace this with ease! New light cover in less than a week. Amazing customer service!

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would 100% buy from them again

Honestly would give more stars if I could. This is the most helpful customer service I have ever experienced. We had a light on two of the fans that we bought that we couldn't get to stay the color we wanted and they sent brand new head units for both the fans. Their product is also great and was very easy to assemble.

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

LED Attachment replacement

We inherited a Sofucorfan from the previous homeowner, and it was missing an LED attachment. After reaching out to customer service, they were incredibly helpful and are sending the correct parts to me free of charge. I truly appreciate how responsive and generous they were in resolving the issue.

19 de enero de 2026
Opinión espontánea

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