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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used SoJo several times to repair valued clothing and they have never disappointed. The work is skilful and not noticeable. Turnaround times are short and the cost is not excessive given the qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’d like to thank the Sojo team, especially Lara and Cally, who delivered an excellent service and done a gorgeous job for my jacket. The replacement buttons are even better than the original ones!

La empresa ha respondido

Información sobre la empresa

  1. Servicio de sastrería

Escrito por la empresa

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

509 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,8

Todas las opiniones

(509)

310 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not sure £35 to shorten trousers but to…

Not sure £35 to shorten trousers but to still see the original hem and stitches is value for money.

Being completely honest, I may have been ok with their £20 shorten but didn’t want any discrepancies. I would expect them to inspect and refund if service not required

6 de junio de 2026
Opinión espontánea
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Respuesta de SOJO

Hi there,

We are so sorry to hear our service did not meet your expectations.

Our trouser shortening services start at £20, and our £35 charge is specifically for our service to 're-attach the original hem', so that may be why you still see the original hem and stitching, as we have replicated it exactly as before.

Please get in touch with us via our support email, support@sojo.uk, as we would love to understand the miscommunication here, and how we can help.

We truly value the opinions of our customers, so we are looking forward to hearing from you!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

My trusted tailor

I trust the wonderful SOJO tailors with all my clothing alterations - from taking up trousers, taking in my skirts, trousers and dresses. They also tailored my sequin dress for my wedding to perfection. I just received back a dress which needed taking in from the sides with a zip and I’m so pleased with how it turned out! Quick turn around too - in the mail on Friday and back in my postbox on Tuesday 🙌

2 de junio de 2026
Opinión espontánea
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Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Great work

Great work, my knitted dresses had a moth hole in the worse spot. SOJO fixed it perfectly, both colour and texture wise.
Great value.

29 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Shula,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

An absolute dream

Such an incredible service! I bought a pair of Damson Madder barrel leg jeans that I was OBSESSED with, but they were far too long. I sent them to SOJO with my measurements and received them a week later. They fit perfectly (thank you Anca!).

28 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Nat,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Anca too.

Kindly,
The SOJO Team ⭐

Valorada con 4 estrellas sobre 5

Loved the cashmere jumper repair

Loved the cashmere jumper repair, perfectly done.
However the elbow patches don’t look as good, they look a bit cheap and have strange edges that are already fraying. Wish I had had the repair done as I have on my other sweater. Would have helped to have the patches at the counter of your Selfridges store to see what they are like then I know wouldn’t have chosen them

19 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Wanda,

Thank you so much for your review, we truly appreciate your support!

Regarding your feedback on our elbow patches, we switched supplier recently, and based on this feedback we have decided to remain with our original supplier, as their patches have never had any complaints. We are very grateful to you for sharing this experience, and bringing this to our attention!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Incredible experience shortening trousers

Incredible experience! Just dropped in, got the fitting, had the length taken up, and picked up again all within 1 hour. Really friendly and helpful team, and the trousers look great. Thank you!

24 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

I get my t-shirts trimmed at SOJO

I get my t-shirts trimmed at SOJO, and every time I collect, it has been fantastic. I have full trust in them.

21 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Daphne,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Service from Sojo was brilliant

The service from Sojo was brilliant and the tailoring on a pair of Beyond Nine trousers is perfect! The fit is exactly what I needed. They took a lot of care to check with me what was needed and figured it out. I really appreciate the care they took. Thanks to Amy especially.

20 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Gemma,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Amy too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Effective, eco-friendly repairs

A really easy process from start to finish. Ayla did an absolutely brilliant job fixing a hole in my linen jumpsuit - I’m amazed that you can’t see the repair at all! Thank you x

15 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Anna,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Valorada con 1 estrellas sobre 5

Where are my trousers????

Sojo lost my brand new Damson Madder trousers. Royal Mail returned them to sender because Sojo incorrectly addressed the package to me. Now Sojo is saying it was delivered even though I have the Royal Mail reciepts saying it wasn’t! Where are my trousers please??? They are brand new unworn

13 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi there,

We are so sorry to hear you have been dissatisfied with our services on this occasion.

We have looked into this order, and it appears that during your booking process on the Damson Madder site, your return address for Royal Mail was input incorrectly, hence why it bounced back to our main studio! We have now been able to correct this, and your order has been re-posted today.

We hope you will be delighted with the alterations to your lovely trousers, and thank you for choosing SOJO!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Amazing service and alteration

Amazing service and alteration

I've used Sojo a few times for alterations, and always found them to be great in terms of quality of work. On this occasion I sent a pair of trousers that had been garment dyed (which I hadn't realised). They got in touch, explained how the work would possibly expose some undyed fabric and checking if I was happy to proceed. In the end Marius did an outstanding job!. Literally not a thread out of place or a noticeable impact on the colour/seams or anything. Truly great job and much appreciated. Fast high quality service every time.

12 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Paul,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Marius too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Retouches impeccables

Retouches impeccables, travail rapide, soigné et de qualité. Je suis ravie du résultat.
Deux très bons couturiers, agréables et expérimentés.
Je les recommande fortement !
Encore merci pour votre professionnalisme !😊

9 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Bonjour Emilie,

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien !

Cordialement,
L'équipe SOJO ⭐

Valorada con 5 estrellas sobre 5

Gianni thank you so much for an amazing…

Gianni thank you so much for an amazing work you done on my jacket! I never wore it and I have that jacket for about 10 years, but now I'll definitely will it looks great!

8 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Petra,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Gianni too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Detail and care

Such attention to detail. Sojo is not your usual alterations service at your dry cleaner. These people are experts who know how to work with silk and seams and expensive fabrics. I'm so impressed with their work. They are expensive, but if you want the job done properly, they are your people.

8 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Great job

Great job, fast turnaround

1 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Nick,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Please thank Harius for the fabulous…

Please thank Harius for the fabulous job he did in turning up my new Damson Madder jeans. Absolutely perfect.

1 de mayo de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Joanne,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Marius too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Had the sleeves removed from a dress…

Had the sleeves removed from a dress and Anca did a great job, thank you! Feels like a new dress and I know I’ll be wearing it lots over the summer. It came back really quickly too! I’ve used SOJO to repair or amend quite a few pieces of clothing now and I’m always pleased with the service they deliver.

2 de mayo de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi LL,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Anca too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Amazing service

So easy to use. I posted a top for repair and the turn around was incredibly fast, not to mention the alteration is exactly as I wished for. Such an easy process from beginning to end. I will definitely be using SOJO again.

1 de mayo de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Lana,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Superb

Ordered a coat from Damson Madder, they offered a service of having it altered free of charge with Sojo. Easy enough ho arrange online, told them what I wanted, (shortened) and posted it (free of charge) to them. Received an email the next day to say it had arrived, and they would start work. 2 days later it is back with me Perfect. Really good service, and alteration is superb. So impressed with service. Would definitely recommend and would use again if necessary.

24 de abril de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Karan,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. My trousers were returned exactly how I had requested and it’s impossible to tell that they’ve been tailored. Returned in really nice sustainable packaging. 10/10 experience.

29 de abril de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Hetty,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

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