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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used SoJo several times to repair valued clothing and they have never disappointed. The work is skilful and not noticeable. Turnaround times are short and the cost is not excessive given the qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’d like to thank the Sojo team, especially Lara and Cally, who delivered an excellent service and done a gorgeous job for my jacket. The replacement buttons are even better than the original ones!

La empresa ha respondido

Información sobre la empresa

  1. Servicio de sastrería

Escrito por la empresa

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

509 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,8

Todas las opiniones

(509)

310 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The worst hemming job I have ever had…

The worst hemming job I have ever had on a pair of trousers. Way way too long and they charge £25 - that's even without sending it to you - that's another £15!

17 de marzo de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi there,

We are so sorry to hear our service did not meet your expectations. Please get in touch with us via our support email, support@sojo.uk, as we would love to understand what went wrong here, and how we can help.

We truly value the opinions of our customers, so are looking forward to hearing from you!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Amazing Experience

I had an amazing experience! I took my dress to Selfridges and they were able to recommend what alterations to make to make the dress fit better without impacting the design. I paid to have the dress posted back to me and it arrived within 5 days and the alterations were perfect!

20 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Sophie,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to the Selfridges team too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

They actually followed my instructions…

They actually followed my instructions and they returned my suit to me in a very reasonable timeframe. My only issue is that the box they used to return it was not as good as the one I sent it to them in. They could have reused the original box, which was a better fit for the suit.

24 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Paul,

Thank you so much for your review, we truly appreciate your support. We are sorry for not using your original box, but our SOJO standard is to ship in our branded packaging!

Kindly,
The SOJO Team ⭐

Valorada con 2 estrellas sobre 5

La personne qui m’a accueilli n’a pas…

La personne qui m’a accueilli n’a pas été particulièrement aimable. Par ailleurs, lors de la récupération des pantalons, l’un d’eux présentait une retouche mal réalisée : la coupe était incorrecte et créait un effet peu esthétique, alors même que j’avais demandé un simple ajustement. Au regard du prix payé, je trouve le résultat décevant et disproportionné.

13 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Bonjour Sarik,

Nous sommes sincèrement désolés d'apprendre que notre service n'a pas répondu à vos attentes. Veuillez nous contacter par e-mail à l'adresse indiquée pour notre assistance. Nous souhaitons comprendre ce qui s'est passé et comment nous pouvons vous aider. L'avis de nos clients est très important pour nous, et nous avons hâte de vous lire !

Cordialement,

L'équipe SOJO ⭐

Valorada con 5 estrellas sobre 5

Thank you Charlotte !

Thank you Charlotte for fixing my dress. You did a wonderful job

20 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Nella,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Charlotte too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

So good I couldn't tell it had been altered.

Opened the package and wondered if they had altered it at all. It looked just like the original stitching. Tried it on at it absolutely has been perfectly altered. Absolutely thrilled with the job Ayles did. Thank you!

21 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Christie,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Amazing work

Amazing work - 2 pairs of favourite jeans threadbare and torn on inner thigh, would once have thrown out, now given new life. And a popper fixed and perfectly matched to others on a fleece.

Cheaper - and quicker! - than replacing. 10/10 would recommend.

22 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Paul Smith Suit

I had a Paul Smith suit which I wore at my wedding a decade ago. The moths enjoyed some of the collar too!!

Sojo replaced the collar and have given the suit a new life.

Thankyou xxx

22 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

More holes than a Swiss cheese.

There were so many holes in my treasured Barbour jumper I wasn’t sure of the outcome of repairing it, until it arrived back.
Inga, a star in my view, made them all disappear almost invisibly! Very pleased with the obvious care taken and turn-around time.

21 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Michael,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Inga too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

ONCE AGAIN..

Another excellent repair at a fair price. It's a brilliant service available to Londoners.

9 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Malcolm,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Great service at Stratford

From going to the shop at Stratford and getting measured, to receiving the finished clothes back everything was excellent. Really great service. Thank you, Gianni.

13 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Andrew,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to the team in Stratford, and Gianni too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Très bien excellent

Très bien excellent

17 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Bonjour Patrick,

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien !

Cordialement,

L'équipe SOJO ⭐

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service! I bought a dress that was way too long for me (I’m 5’2) and requested it to be hemmed shorter. There was a lovely detail at the bottom that I didn’t want removed, and they listened carefully to my request. Delivery was quick, and I received tracking updates throughout. I also loved the thoughtfulness of the paper packaging. Amazing, and I would definitely recommend 🫶🌸

17 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Emily,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Réparation nickelle

Réparation nickelle : comme si de rien n’était !
Merci 🙏

14 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Bonjour Caroline,

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien !

Cordialement,

L'équipe SOJO ⭐

Valorada con 5 estrellas sobre 5

Brilliant care done on numerous tricky…

Brilliant care done on numerous tricky repairs of jumpers, jackets,.. barely visible, hugely impressive craftwork and also very reasonably priced

13 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Ian,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Extremely quick turnaround and the…

Extremely quick turnaround and the requests i made were executed very well. i also appreciate that it was ironed (or steamed) before being sent back!

11 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Casey,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

The company took care of me by Filie

The company took care of me by Filie, told her was travelling and needed it back on time. She made it happen!thanks sojo.

8 de abril de 2026
Opinión espontánea
Logotipo de SOJO

Respuesta de SOJO

Hi Ireti,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Filiz too.

Kindly,
The SOJO Team ⭐

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