Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5/5 Stars Saved by Chantelle and an amazing fitting team! ​Our journey with Solar Frame had a bumpy start. After the survey, we ran into a few issues with our first project manager, and when... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The initial engagement was great and when when we got into the project delivery, the fitters were prompt in their arrival and completed the fitting to a high standard. We had an issue with the "top h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had our garden studio built around a month ago - and although we’re still working through decorating and furnishing, we love it. I can’t remember what our garden looked like without it.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de instalación de ventanas
  2. también en la categoría
  3. Empresa de construcción
  4. Instalador de doble acristalamiento
  5. Tienda para la reforma del hogar

Escrito por la empresa

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

962 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(962)

183 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So pleased l chose Sola frame. Brilliant customer service from…

Brilliant customer service from ordering to completion. Workmen very efficient polite, friendly and helpful.The windows and doors are amazing. My home is a lot warmer and secure. Thank you to all the staff.

2 de febrero de 2026
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your fantastic feedback! We’re thrilled to hear that you experienced brilliant customer service from start to finish and that our team made such a positive impression.

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ 5 stars

We had a solid roof installed on our conservatory by SolarFrame in July 2025, complete with two large glass roof panels, and we couldn’t be happier with the result. The installation team—Andy and Carl—were absolutely fantastic. They kept us informed throughout the whole process, were friendly, professional, and clearly took real pride in their work.

The quality of the finish is excellent, and the difference the new roof has made is incredible. Our conservatory has been lovely and warm this winter, and the noise from the rain has gone from sounding like rocks hitting the old roof to a gentle patter. It’s completely transformed how we use the space.

We would highly recommend SolarFrame, and a special thank you to Andy and Carl for doing such an outstanding job.

28 de julio de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you so much for your wonderful review! We’re delighted to hear how much you’re enjoying your new conservatory roof and the difference it has made to your home.

Valorada con 5 estrellas sobre 5

The schedule was maintained throughout…

The schedule was maintained throughout so we knew exactly what work to expect and when. All work men were courteous. All work was completed to a great standard with minimal upheaval. We were especially happy with the brick work and attention to detail.

20 de agosto de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your lovely feedback! We’re so pleased to hear that the clear schedule, courteous team, and high standard of workmanship made your experience a positive one. It’s especially great to know you were happy with the brickwork and attention to detail, we truly appreciate you taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Professional and excellent workmanship.

After initially feeling bit distrustful, I didn't need to feel worried. Solar frame turned up on time and all the work was finished to a high standard. All the workers were friendly and professional. Solar frame customer service was excellent. It's now 6 months since I had a roof added to my existing conservatory and I am more than pleased. It looks so good and I can now sit in my conservatory during the hot weather. No leaks or problems during unpleasant weather. For peace of mind I would recommend solarframe.

18 de agosto de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you so much for your wonderful review! We’re delighted to hear that your experience with SolarFrame put your mind at ease and that you’re enjoying your upgraded conservatory in all weather conditions. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience six months on. Enjoy your beautiful space!

Valorada con 5 estrellas sobre 5

Easiest choices I've ever made

We approached and reviewed a number of companies before we chose Solar frame and in the end it was a very easy choice to make. We visited the showroom in Leeds and were so pleased we did. All the staff were friendly , knowledgeable and answered all our queries in a very professional manner. We were impressed enough to arrange for the salesman, Richard, to visit to give a quote. We accepted the quote and Stuart, the surveyor, called the following wek to check the current installation. Stuart identified there could be some issues due to how the original windows had ben fitted but once aware of them he was happy to proceed and I was pleased to say he didnt take a sharp intake of breath and say this may change the price. The actual installation was completed promptly and tidily by the two installers who were a pleasure to have around. Cant fault anything whatsoever.

18 de septiembre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for such a fantastic review! We’re delighted you chose SolarFrame and that your showroom visit helped make your decision an easy one. We truly appreciate your kind words and are thrilled you’re so happy with your installation.

Valorada con 5 estrellas sobre 5

The service from Solarframe was…excellent

The service from Solarframe was excellent from start to finish. The fitters did an excellent job ensuring each area was kept as clean as possible and tidied up upon completion. Excellent quality throughout including sorting out any issues quickly and efficiently. Thank you Solarframe, excellent

20 de octubre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your fantastic review! It’s great to hear that you’re pleased with the quality of the work and how quickly any issues were resolved.

Valorada con 5 estrellas sobre 5

Fantastic workmanship

Fantastic workmanship. The staff were very helpful and the fitters were very professional. would highly recommend this team for future work.

6 de febrero de 2026
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your amazing feedback! We’re thrilled to hear you received excellent service from start to finish.

Valorada con 5 estrellas sobre 5

Excellent! Mr & Mrs Stringer

Excellent service from start to finish. Our fitters Ryan & Connor were exceptional, working in extreme rainy weather and never stopped. The plastering was flawless too. Altogether a fabulous and professional job. We would highly recommend solar frame to anyone.

10 de noviembre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your fantastic review!

Valorada con 5 estrellas sobre 5

Great work professional and always on…

Great work professional and always on time very polite and respectful communication very good always responsive love our new roof made such a difference

17 de agosto de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your fantastic review! We’re so pleased to hear that you’re happy with your new roof and that our team’s professionalism, punctuality, and communication stood out to you. It’s great to know the work has made such a difference to your home.

Valorada con 5 estrellas sobre 5

Highly professional team with outstanding results

Great experience from start to finish. The work was completed exactly to specification, with great communication and prompt responses from the project management team. Garry and Dan delivered outstanding workmanship throughout. I would highly recommend them.

1 de noviembre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience from start to finish and that the project was completed exactly as specified.

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. An easy process and always someone on hand to help with any enquiries. Fitters were fab and got the job done well. Made sure to clean up after themselves after too

12 de septiembre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your 5-star review!

Valorada con 5 estrellas sobre 5

Brilliant

Solar frame provided a brilliant experience from start to finish!
We used them to replace out existing kitchen/garden door. The cost, process and options available were all very clear. The finished door is brilliant and so much better than what we had previously. I would definitely recommend using them.

24 de octubre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your fantastic review!

Valorada con 5 estrellas sobre 5

had a back door fitted surverer came…

had a back door fitted surverer came out to measure up very nice man within 4 weeks made and job done i know they was a quiet time after xmas payment was easy to do as well

30 de enero de 2026
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your lovely review! We're so pleased to hear that you had a great experience with our surveyor and that everything was completed smoothly and on time.

Valorada con 5 estrellas sobre 5

Graham Bowler......Even though we had some issues with the…

Even though we had some issues with the installation I would still recommend solar frame. The first issue was taking my conservatory roof off when rain was on and off. The second issue was when the structure was up before the cieling was fitted i could feel a slight draft around the inner edge of the roof. I asked them to fill the gap with expanding foam. The third issue was the plastering. They removed the existing doors into the house but only plastered the gap which was visible. I would have preferred a piece of plaster board put all around the archway so it was a better finish. The conservatory floor was 2" higher than the main house floor so I had to make this good myself as they were unsure what to do with it. I would still highly recommend solar frame as the roof conversion looks really good and with all the bad weather we've had the roof is totally water tight. The plastering normally cracks sometimes as it dries out but it hasn't.

22 de octubre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your detailed review. While we’re sorry to hear about the issues you experienced during installation and finishing, we’re very pleased that you’re happy with the final result and that the roof has performed so well in the recent bad weather.

Valorada con 5 estrellas sobre 5

New windows

I wanted windows that opened fully and SolarFrame did not disappoint. They were very accommodating and reliable. They did a lovely job. It is the second time I have used them and I would not hesitate using them again.

15 de octubre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your lovely review, we are pleased to hear that you are happy with your new windows!

Valorada con 5 estrellas sobre 5

Great work !!

Delighted with fitting or new window. Tidy and polite guys - there was a tiny problem that was sorted the next day.
The engineer even offered advice on a very old Solarframe conservatory . Thankyou

5 de septiembre de 2025
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your new window and that our team left a great impression.

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended! Absolute professionalism at all times. From the first visit to the showroom to the day of the final sign-off, I've been very impressed with how SolarFrame/Yorkshire Garden Studios run things. Tom's initial visit and quote made us very confident the studio would perfectly meet our needs and he worked hard to make it suitable for our budget.

The builders and technicians were all fantastic. Friendly, punctual, respectful of the property and thoughtful enough to check and adjust details where possible to ensure the studio suited our needs. Everyone involved in the installation was great. Andy and Carl in particular went above and beyond!

We were kept fully informed at every stage and it was very reassuring to get regular calls from head office to check we were happy with the progress and answer any questions.

The quality of the workmanship is clear in the outcome: a sturdy, eye-catching, insulated garden studio, perfect as an outdoor office all year round. Couldn't ask for more!

5 de enero de 2026
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you so much for your fantastic review! We're delighted to hear how pleased you are with your garden studio and that the whole journey, from Tom’s initial visit through to the final sign-off met your expectations.

Valorada con 1 estrellas sobre 5

The worst company I have ever dealt with

From the outset, my experience was disappointing. The initial contact to book a quote visit was extremely poor. The sales representative seemed to be in a hurry and did not take the time to address my needs or discuss my project in detail. I was informed that a quote would only be provided if all homeowners were present, which I found quite unreasonable.

On the day of the quote visit, one of the homeowners was unavailable, and as a result, the sales representative insisted that no quote would be provided. This lack of flexibility and consideration for the customer is concerning. All I required was some basic costing to determine if the project was worth progressing, yet it seems there was no effort made to accommodate this request.

Given these experiences, I am left with the impression that there may be significant issues in dealing with your organization moving forward. I hope you take this feedback constructively to improve your customer service and processes.

3 de febrero de 2026
Opinión espontánea
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. However, at the point of booking, all customers are clearly informed that every homeowner must be present at the design consultation. This is a non-negotiable, company-wide policy that ensures all decision-makers are fully informed and aligned on the design and style options discussed.

Our consultations are designed to be comprehensive and personalised, rather than offering basic cost estimates without proper discussion. Each of our projects is bespoke, and we request at least an hour so we can prepare an accurate quotation that truly reflects our customers’ requirements.

We appreciate your understanding of our process. Should your circumstances change and all homeowners are available to attend, we would be pleased to assist you in the future.

Valorada con 5 estrellas sobre 5

Great replacement conservatory roof

Great replacement conservatory roof. Really pleased we chose SolarFrame. Quality work and professionally managed throughout.

26 de enero de 2026
Logotipo de SolarFrame

Respuesta de SolarFrame

Thank you for your kind review! We’re delighted to hear you’re pleased with your new replacement conservatory roof and that our team delivered both quality workmanship and professional service throughout.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más