Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Ver más

Valorada con 1 estrellas sobre 5

Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Ver más

Valorada con 5 estrellas sobre 5

Great scooters and brilliant prices, very helpful staff and the deliveries are quick, even if shipping overseas. Purchased my 2nd scooter from Solar and would recommend to family and friends and have... Ver más

Valorada con 5 estrellas sobre 5

I honestly can’t stress this enough, but absolute TOP TIER customer service. Scooter & accessories came the next working day, incredibly fast delivery. I did have a slight problem regarding my scooter... Ver más

Información sobre la empresa

  1. Concesionario de motocicletas Scooter

Información proporcionada por diversas fuentes externas

Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

855 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(855)

44 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic scooter

Fantastic scooter, delivered on time and the support staff are very professional and helpful.
The Hyperion is my absolute favourite between my innmotion rs and wolf warrior.

7 de abril de 2025
Valorada con 5 estrellas sobre 5

Amazing company and amazing service,

Amazing company and amazing service,
Had a motor issue/error also I cracked my rear rim brought a new one the team fitted it and sorted the error out Bought it into the warehouse and had it fixed same day! Now back to riding. Couldn’t be happier with the service we received and the guys at solar are amazing at what they do

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company and amazing service

Amazing company and amazing service, had a slight issue with a brake and rear rim error code. Bought it into the warehouse and had it fixed same day! Now back to riding. Couldn’t be happier with the service we received and the guys at solar are amazing at what they do

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased my solar P1 a year and 3…

I purchased my solar P1 a year and 3 months ago and it been a wonderful scooter. It stopped working 3days ago and the very helpful people at solar scooter have been brilliant in helping me sort it out. They are sending a new controller free of charge. Well done for their wonderful service

13 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

really poor experience with

I have a really poor experience with solar scooters

Their website clearly states prices include UK VAT (20%). However, they invoiced me the full amount (2400 pound) even tho its being shipped internationally. As a result, I had to pay VAT again upon import, increasing the total cost by over €500.

Despite multiple emails to their support, the company failed to correct the reported value or address the issue with FedEx, leading to double taxation. Customer support responded promptly but showed little understanding and did not take responsibility for the mistake.

I recommend caution when ordering from Solar Scooters, especially if you're outside the UK, due to their poor handling of taxes and import fees.

16 de febrero de 2025
Valorada con 1 estrellas sobre 5

DONT EXPECT A WARRANTY.... DONT EXPECT ANYTHING EXCEPT TROUBLE

Awaiting the replacement parts they are sending me to get my scooter back working.. once i receive it ill alter my review further.....
My controller arrived and I've been sent 5 different diagrams and videos and still not match the part connections on my scooter... Told to superglue broken things at 5days old.
Told warranty was voided because I followed there instruction video on sim installation for the gps.. I've been trying to get the issues fixed.. due to water getting in for 3months still no joy... Time to try and get my money back legally... As there customer services just seem to only be helpful if your sending them money.... DONT EVER BUY.....
THE 1 AND 2 STAR REVIEWS ARE TAKEN OFF BY THEM BLACKMAILING CUSTOMERS TO REMOVE THEM.... I WISH PEOPLE HAD THE BALLS I HAVE NOW TO JUST LEAVE MY REVIEW ON FOR EVERYONE TO SEE FULLY.... CHECK SOME OF THE FACEBOOK GROUPS AND CHATS AND YOULL FIND PROBLEMS EVERYWHERE.... scooter was Ff 2.0.... :)scooter i bought that it says is ip66 rated has been seriously effected and damaged throughout the majority of the internal wiring and connections by normal usage in our normal uk weather... I had issues from day 3 when the rear indicators came apart from there rubbery stalk like a bad choice of material the way it had broken.. they said could i not glue it back together.. that was there answer to me asking if they would send me a replacement for it... Now im trying to get them to replace a motor controller thats died and they want me to pay for it... I followed there guide videos when i set up the scooter and installed a sim in the gps... But they say i voided the warranty by doing that and now im stuck with 3k of badly made and wrongly advertised scooter that i wish i never even laid eyes on.... Its awful how they have been blamin me for there bad product and having no contact number to get them on in the uk is shocking but i see why they dont now... It would be a constant complaints line.

6 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My second purchase from Solar…

My second purchase from Solar Scooters—first the P1 Pro Electric Scooter and now the almighty Hyperion. Delivery was fast and efficient, with the option of delivery insurance for added peace of mind. The quality of their products is truly exceptional, and their after-sales support is outstanding.

For example, when I purchased my first scooter a few years ago, I had an issue with the motor not running properly. Rather than having me send the scooter back for inspection, Solar Scooters promptly delivered a replacement motor the very next day after diagnosing the issue via email.

I’m very glad I chose to buy from this company. Their professionalism and customer service make them stand out!

9 de enero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más