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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I can’t believe that company’s like this are allowed to be on Shopify and Instagram. It is not from UK but from China. No response from customer services. Finally arrived this morning - return address... Ver más

Valorada con 1 estrellas sobre 5

If I could give zero rating I would. This is a SCAM, not produced at an organic farm in Buckinghamshire, I have become aware it’s being shipped from CHINA, so I wouldn’t bother believing the enticin... Ver más

Valorada con 1 estrellas sobre 5

This is a scam a very effective scam it seems and I fell for it Why can this not be stopped preying on vulnerable people looking for relief for children who are suffering with eczema and other sk... Ver más

Valorada con 5 estrellas sobre 5

Ordered at 1am after another bad night and didn't tell my husband cos he'd said no more creams off instagram lol. By day 5 his cheeks weren't that angry red colour anymore. 3 weeks in his face is... Ver más


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1,8

Malo

TrustScore: 2 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Total scam

Total scam. I bought in good faith but being delivered from China not UK. I have mailed numerous times and been ignored. My final email just now has asked for immediate refund. I am going to ask my bank for a section 75 charge back and I am informing Trading Standards. DO NOT BUY, TERRIBLE CROOKS

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a total scam .its from China…

This is a total scam .its from China for sure .
They don’t answer my e mails I still haven’t received it I’m contacting my bank and reporting it as fraud .ive also contacted facebook and reported it there too 😡im so angry …preying on people looking for cream to help childrens excema

13 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM PLEASE DON’T BUY

SCAM PLEASE DON’T BUY! I don’t usually fall for this kind of company as i do my research before but i did a mistake with them! Not made in UK , they ship from China and they don’t reply to their messages either, so i am stuck
With this product and lost £50! AVOID AVOID AVOID!!

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake product from china

Fake product from china! Tried contacting the customer service who basically lied to me again then told me they would refund as I had zero faith in the product or anything I was being told by this point!
Since asking for the refund I have been ignored (looks like lots of others are in the same boat!).
Do not waste your money on someone lying to parents that are just trying to find a solution for their children.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I’d read the reviews before I…

Wish I’d read the reviews before I ordered. Not received the cream yet but I can see straight away that it’s shipping from China and not Buckinghamshire. I don’t want the cream now that I’ve been lied to.

12 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM. The worst part is the cream works which might sound odd for a negative review but it is not a tallow product. No idea if it's a steroid cream or something else which is what we think it is but no proof. It's not from Buckinghamshire, no farm exists and not a real tallow product. It comes (late) from China and states made in 'PRC' (Peoples Republic of China) so by that logic are they farming bees and beef then shipping to china to produce the cream then shopping back? Seems illogical. It is not real and not something I would suggest using on children, so upset we used it.

8 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a SCAM

This is a SCAM!
No farm in Buckinghamshire no customer service that is willing to help. The postage should have been 2-3 days from Buckinghamshire however the tracking says China. How could somebody possibly be doing this when all good people are trying to do the best thing for children by buying legit products for eczema. Who ever is behind this should be ashamed of themselves.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam. It’s from China not Buckinghamshire. No reply to any of my emails. Do not use.

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam. Product from China not a family run Bucks farm. Tallow not main ingredient. Really cross I fell for it. Do not buy!!

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Soothey has been an absolute lifesaver…

Soothey has been an absolute lifesaver for my baby’s skin. After countless itchy, sleepless nights trying different products, this was the first thing that actually made a real difference. It’s completely natural, gentle on sensitive skin, and started calming the irritation almost immediately after applying it. Within days, my baby’s skin looked healthier, smoother, and far less inflamed. Knowing I’m using something all-natural gives me real peace of mind too. I genuinely can’t recommend Soothey enough to any parent struggling with their little one’s skin issues.

3 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY

DO NOT BUY! This is a scam! The farm in Buckinghamshire doesn’t exist, nor does the story! I fell for it and the tracking information for the package is showing that it’s coming from China! On looking at on Trust Pilot many people have confirmed that this is scam and that they have been sent another cheap product (containing coconut oil as the main ingredient) from China. I’ve contacted so called customer services requesting a full refund and surprise surprise - no response! Shame on you for tricking desperate parents looking for a solution for their children’s eczema! 😡😡😡

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake product from China with coconut…

Fake product from China with coconut oil as main ingredient. Please don’t get scammed like I did. Delivery took ages (because it was coming from China not Ireland like they advertised) and they never responded to my emails chasing it but they responded straight away to this bad review!

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuinely didn't think it would work



Ordered at 1am after another bad night and didn't tell my husband cos he'd said no more creams off instagram lol. By day 5 his cheeks weren't that angry red colour anymore. 3 weeks in his face is just normal. Jar is smaller than I expected but lasts ages, you don't need much. Would 100% buy again.

4 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order arrived

Order arrived, been using it for 3 weeks now and my son's eczema has started to clear. The gut-guide was also a great addition and overall I'm very impressed.

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake from china!

Fake from china!
Now arrived via China on tracking and packaging labelled from China!
Totally false advertising and I do not feel happy to put on child’s skin😱

4 de mayo de 2026
Opinión espontánea

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