Banner for SO Resi

SO Resi Opiniones 

2476
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot praise Anna enough for all the help and support she has given us throughout our journey so far with So Resi. From the very beginning, she has kept us fully up to date, informed and guide... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sylvana was great at sorting things out. Overall, buying an extra share in my property was a bit slow and complicated. But the direct support from Sylvana in the aftersales team was massively helpful.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an amazing experience. Anna is lovely, gave me all the details at the viewing. She responds to emails quickly. She handed over to Weronika, while away. Weronika was just as efficient. Both... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had brilliant, speedy service from Anna throughout the whole process. Anna communicated consistently to lay out the next steps for us at each stage of the process and we are impressed with the quic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asociación de viviendas

Escrito por la empresa

SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes


Información de contacto

Get £1000 towards legal fees!

Exclusive offer available on 4 bed homes at SO Resi Cambourne

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(2476)

403 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ariana has been extremely helpful and…

Ariana has been extremely helpful and made the process stress free

27 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hello Courtney.

Thank you for your kind words! We’re so pleased to hear that Ariana has been helpful and made the process stress free for yourself. We will pass on your kind words.

Kind regards,

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Selling Resale property top consultant

Nikolay was hands down the best progression consultant we could have asked for when selling our resale property. Our chain was close to collapse due to an inept broker and solicitor, high stress and my anxiety was through the roof! He chased multiple times a day every day and kept me informed at every instance. He kept communication coherent for everyone involved. He was persistent but firm, and understanding about our situation as well as incredibly hard working, messaging late into the afternoon/evening to follow up when clearly he struggled to get back to me during the day (I really appreciate this as it shows he understood how anxious I was) I can’t thank him enough for helping him sell our lovely home and secure our future forever home! Klaudia was also amazing as she progressed us to exchange when Nikolay was on annual leave.

26 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hello Emma,

Thank you for your kind words! We’re so pleased to hear that Nikolay and Klaudia did such an amazing job in helping you secure your future forever home. We will pass on your kind words.

Kind regards,

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Great experience- thanks Tracy

My sales consultant Tracy, kept me informed throughout the whole processs.
She was incredibly knowledgeable & helpful and always happy to help.

Her responses were super quick & her customer service was excellent!

26 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hello,

Thank you for your kind words! We’re so pleased to hear that Tracy kept you informed throughout and was very helpful. We will pass on your kind words.

Kind regards,

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Fran was amazing from the start of our…

Fran was amazing from the start of our application for a so Flexi home all the way to the day we moved in! I think we were in contact over a period of 6 months whilst the houses were being completed & plot allocation could begin. Over this time she was always available through email or over the phone to keep us up to date. I still see her around the neighborhood working hard to get houses prepped for future tenants! Couldn't be happier with our experience & house thanks to Fran!

2 de abril de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Samantha,

Thank you so much for your lovely review! We’re absolutely delighted to hear about your positive experience with Fran. We know the process can take time, especially with new homes, so it’s great to hear that Fran was able to keep you informed and supported every step of the way.

Wishing you all the very best in your new home.

Kind regards,

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Smooth process and helps me a lot to…

Smooth process and helps me a lot to have a our dream house.

8 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Freddy,

Thank you for your kind words! We’re so pleased to hear that you found the process smooth and that we could support you in securing your dream home.

Kind regards,

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Vanessa showed us around our flat and…

Vanessa showed us around our flat and she was very friendly and helpful. She has explained the whole process for Share to Buy and I have been very happy with everything. I would recommend SoResi.

14 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Zoe,

Thank you for your lovely feedback! We’re so pleased to hear that Vanessa made such a positive impression and was able to guide you through the Shared Ownership process clearly and supportively.

It’s great to know you felt happy with everything, and we really appreciate your recommendation.

Wishing you all the best in your new home.

Kind regards,

SO Resi Sales Hub Team

Valorada con 4 estrellas sobre 5

Shared ownership staircasing

Sylvana was a star and I cannot fault her. The solicitor was dreadful which made her job more difficult. Changing lawyers might be worth considering.

6 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Malcolm

Thank you so much for your feedback. We’re delighted to hear that Sylvana provided such excellent support throughout your journey, especially given the challenges with the solicitor.

We’re sorry to hear about your experience on the legal side and appreciate your comments. Your feedback is invaluable in helping us improve the overall customer experience.

Kind regards

SO Resi Sales Hub Team

Valorada con 4 estrellas sobre 5

Our experience with SORESI has been…

Our experience with SORESI has been very positive. Huw and Renee have been hugely helpful in the process of viewing and applying for a property and welcoming at all times. Huw has been great at communication, responsive, and hugely knowledgeable on information about the property and the details of the ongoing shared ownership process. His approach has made us feel comfortable to ask questions at all times. I would recommend SORESI based on their ethos and their transparency.

20 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Keir,

Thank you for your kind feedback. We’re delighted to hear that Huw and Renee made your experience such a positive one and provided clear, supportive guidance throughout the process. Your recommendation means a lot to us, and we’re pleased our approach helped you feel comfortable every step of the way.

Kind Regards,

The SO Resi Team

Valorada con 5 estrellas sobre 5

Great team and special thanks to…

Great team and special thanks to Malcolm for all the support and guidance.

6 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hello Andres

Thank you for your kind feedback. We’re so pleased to hear you had a positive experience with our team, and we’ll be sure to pass on your thanks to Malcolm.

We really appreciate you taking the time to share this.

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Huw was very efficient in responding to…

Huw was very efficient in responding to all the queries I made throughout the process. He was always helpful, professional, and quick to reply. He was also very accommodating when I needed to visit the flat again to take some measurements, which I really appreciated. Overall, a great experience and excellent service.

16 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Donn,

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience with Huw and that he was able to support you throughout the process.

We’ll be sure to pass on your lovely comments to him. Wishing you all the best in your new home!
Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Amazing experience!

My husband and I moved into our new flat in March and had such a great experience with Piers Garnham - we know we are a bit late with our review (sorry Piers!) but just wanted to express how attentive and speedy Piers was with communication and getting us our flat as soon as possible. Amazing experience with SO Resi after having issues prior to this trying to get a flat - such a relief how speedy it was!

3 de marzo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Mariam,

Thank you for your lovely review, and congratulations on your new home!

We’re so pleased to hear you had a great experience with Piers and that everything moved through quickly for you.

Wishing you both all the best in your new flat!

Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

SO Resi Peckham

I am currently in the process of purchasing a property through SO Resi and so far I’ve had a really positive experience throughout what has honestly been quite a stressful process at times.

I especially want to mention Renee, Huw and Amber-Leigh, who have all been incredibly supportive, responsive and reassuring throughout the journey so far. As a first-time buyer, there have been moments where things became overwhelming, particularly with mortgage delays and additional lender requirements, but they have always been professional, patient and understanding.

Amber-Leigh has been consistently helpful with updates and communication, Renee has been incredibly reassuring and supportive during difficult moments, and Huw has also been very approachable and professional throughout the process.

The team has genuinely made me feel supported rather than just another case number, and I really appreciate the level of communication and care shown during such an important milestone.

Thank you again to the SO Resi team for all your support so far.

16 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Monika,

Thank you for taking time out to write this kind review.

We’re delighted to hear that you’ve had a positive experience so far, especially during what can be a stressful process. It’s great to know that Renee, Huw and Amber-Leigh were able to support you throughout and provide the reassurance and communication you needed.

Wishing you all the best with your purchase!

Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

So resi,totally recommended

I had a great experience with Huw Baldwin at So Resi. He was so friendly, helpful, and supportive throughout the whole process of choosing ,buying,understanding the whole process, the steps i have to follow,going through all the paperwork for my new home. He always took the time to answer my questions and made everything feel much less stressful and easier to understand. I really appreciated his professionalism and kindness, and I would highly recommend him and So Resi,to anyone looking to buy a home in London

16 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi,

Thank you for your kind feedback.

We’re delighted to hear you had such a positive experience with Huw and that he was able to support you throughout the process.

Wishing you all the best in your new home!

Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Nikolay Went Above and Beyond Throughout My Sale

I had a really positive experience working with Nikolay during the sale of my apartment. From start to finish he was professional, approachable and extremely responsive, and he made what can often be a stressful process feel much more manageable.

Communication was excellent throughout, and we always felt kept up to date and supported. Nikolay was proactive, quick to help whenever issues arose, and genuinely seemed to care about getting things progressed smoothly for everyone involved.

He was also a pleasure to deal with on a personal level: friendly, honest and easy to reach whenever we had questions.

I genuinely don’t think I could have managed the process without him, even to the point that when my case was reassigned, I specifically asked for it to go back to Nikolay again, which I’m sure, given the complexities of my transaction, may not have been his ideal scenario!

We’re very grateful for all of his help and would happily recommend both Nikolay and the team at SO Resi to anyone going through the selling process.

1 de marzo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Hannah,

Thank you so much for your kind and thoughtful review. We’re delighted to hear that you had such a positive experience with Nikolay throughout your sale. He’ll be especially pleased to know how much his communication, support, and dedication meant to you—particularly given the complexities of your transaction.

Your recommendation truly means a lot to both Nikolay and the wider SO Resi team. Wishing you all the very best in your next chapter!

Kind regards,
SO Resi Team

Valorada con 5 estrellas sobre 5

Communication was excellent

Communication was excellent, incredibly helpful and have helped make this first part of our purchase much less stressful!

14 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Charlotte,

Thank you for taking the time to share your experience. We’re so pleased to hear that you had a positive journey with us and felt well supported throughout the process.

Your kind words mean a great deal to the team, and we’re delighted we could help make everything run as smoothly as possible for you.
Wishing you all the very best for the future!

Kind regards,
SO Resi Team

Valorada con 5 estrellas sobre 5

Myself and my partner have had an…

Myself and my partner have had an amazing buying experience with So Resi and our wonderful sales consultant Anna (Nottingham). Anna was polite, professional, flexible and made the process seamless. Thankyou so much Anna. Kim and Aaron

24 de abril de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Kim,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that you and your partner had such a positive buying experience with So Resi. Anna will be thrilled to receive your feedback — it’s great to hear that her professionalism, flexibility and support helped make the process seamless.

Wishing you and Aaron all the very best in your new home, and thank you again for choosing So Resi.

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, staffs were very helpful and quick responding. Thank you for your service

8 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Bhavana,

Thank you for taking the time to share your experience. We’re glad our team could assist you quickly and effectively.

Kind Regards,
The SO Resi Team

Valorada con 5 estrellas sobre 5

The sale of my shared ownership flat

So Resi have helped with the sale of my shared ownership flat and overall has been really positive. Lubna has been my main point of contact and she’s always being really responsive, friendly and helpful guiding me through the different stages. The photos and Rightmove listing all looked great too.

8 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Summer,

Thank you for sharing your experience. We’re delighted to hear the sale process has been positive and that Lubna has been so supportive throughout. It’s great to know you were happy with the marketing and Rightmove listing. We really appreciate your feedback and wish you all the best with your move.

Kind Regards,
The SO Resi Team

Valorada con 5 estrellas sobre 5

Excellent Experience

Excellent Experience, Ariana was amazing, very prompt at replying to all of my questions and kept me well informed during the process. They even went above and beyond to help with up front funding of conveyors

My process of selling was quick, efficient and very easy and simple to follow

Thank you very much!

7 de mayo de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Sean,

Thank you for your kind review.

We’re delighted to hear that you had such an excellent experience. Ariana will be thrilled to know her prompt communication and support made the process so smooth for you.

It’s great to know the selling process was quick, efficient, and easy to follow—exactly what we aim for every customer.

Thank you again for choosing us, and we wish you all the very best going forward!

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

After speaking with Temel I felt really…

After speaking with Temel I felt really calm and reassured about the process of shared ownership. I’m confident if I ever had any further questions or needed assistance he would be there to ask. The apartment is lovely, and comes with everything I would need to make my home. Fingers crossed everything goes as planned with my mortgage application, but I can’t fault the service I’ve received. Really clear, helpful and friendly. Thanks Temel!

30 de abril de 2026
Opinión espontánea
Logotipo de SO Resi

Respuesta de SO Resi

Hi Candice,

Thank you for your kind review. We’re delighted to hear that Temel was able to reassure you and provide clear, friendly support throughout the shared ownership process. It’s great to know you’re happy with the apartment, and we wish you every success with your mortgage application. Please don’t hesitate to get in touch if we can help further.

Kind Regards,

The SO Resi Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más