We were directed to use sort legal through our mortgage advisor. The service has been terrible, we were informed by our post offer team that they required certain documents to proceed yet had not be... Ver más
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Consulta las opiniones de los clientes
Very lovely Solicitors very helpful very intelligent people on that company. I am happy with them. They deserve five star.
La empresa ha respondido
Our contact was Keith Ahmed, who handled our remortgage process efficiently and professionally from start to finish. Keith provided clear instructions throughout and kept us fully informed at ev... Ver más
La empresa ha respondido
Elliot Pipes is possibly one of the top solicitors I have ever had, always having us in loop, doing all the running in back ground finding things that had been missed and still we managed to complet... Ver más
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Información sobre la empresa
Escrito por la empresa
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Información de contacto
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Reino Unido
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Excelente
1 mil opiniones
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Ha contestado el 92% de las opiniones negativas
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Friendly people and a great service.
Friendly people and a great service.
Kept me up to date all the way along and would recommend them.
7 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Hi Dean, thanks for your feedback. It's great to hear you experienced great service and friendly people, which is what we strive for. I'll ensure your feedback is passed on.
Avoid this firm
Endless delays as we tried to re-mortgage. To the point where I wondered if it was deliberate! We left plenty of time, months rather than weeks, to do this. Sort Legal simply did not seem to know what they were doing. They asked for one piece of ID at a time, then asked for another a week or 2 weeks later. First my husband's passport, then later, mine. Weeks later his driving licence, but not mine. And then, some time later, my driving licence. What was going on? then my signature, witnessed as asked for, on a vital piece of paper, was rejected! WHY ask for a witness, if you are going to reject a signature? And it WAS my signature. No-one's signature is EVER identical. An identical signature is likely to have been traced and therefore be a forgery. Thanks to their slowness and delays I ended up opening a letter from our current mortgage company, threatening to take us to debt collectors! Extremely distressing. They just didn't seem to know what they were doing. Avoid!
30 de marzo de 2026
Opinión espontánea
Respuesta de Sort Legal
Hi Kim, thank you for your feedback and we take it all seriously. As we have no surname, we're unable to locate your file. I have requested information through Trustpilot. To discuss further, please send information through to feedback@sortlegal.co.uk.
Great communication
Great communication, my house move was complicated and took a very long time. Elliot at Sort legal was great, he made sure everything with my purchase was perfect and ensured there wouldn’t be any issues in the future.
10 de marzo de 2026
Respuesta de Sort Legal
Hi Lisa, thank you for your fantastic feedback. It's great to hear that you were happy with Elliot's process and ensured you had peace of mind. Thank you
Excellent service from start to finish
Excellent service from start to finish. The solicitors were professional, responsive, and made the whole process smooth and stress-free. I really appreciated their clear communication and support throughout. Highly recommend!"
2 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Hi Deepan, thank you for your fantastic feedback. It's great to hear you had a professional responsive and stress-free process. We'll ensure the feedback is passed on to the team.
I had the pleasure of working with…
I had the pleasure of working with Claudia Holmes on my remortgage. Her professionalism and efficiency were outstanding – she responded to all my emails immediately and kept me updated throughout the whole process.
2 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Hi Rima, thank you for your delightful review. It's great to hear that you were happy with Claudia's professionalism and efficiency. We'll ensure the feedback is passed on.
Excellent service
We have just completed our remortgage and highly recommend Mahenoor. The process was stress free and ran very smoothly, communication was excellent and Mahenoor clearly answered all our questions. Thank you for all your help.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Hi Charlotte, thank you for your fantastic feedback. It's great to hear you'd highly recommend Mahenoor, we'll ensure the feedback is passed on.
Remortgage of Property - Highly Recommended
We recently remortgaged our property and used Keith Chow from Sort Legal to manage the legal bit.
Keith was efficient, polite and kept us well informed during the whole process. Would highly recommend Sort Legal.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you so much for your kind feedback!
We’re delighted to hear that your remortgage experience went smoothly and that Keith provided efficient, polite service while keeping you well informed throughout the process. Your recommendation means a great deal to us.
If we can assist you with anything in the future, please don’t hesitate to get in touch.
Happy with the service provided
Keith Chow dealt with our case. We were happy with the service he provided. Good communication.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your feedback!
We’re really pleased to hear that you were happy with the service Keith provided and that his communication met your expectations. We’ll be sure to pass on your kind comments to him.
If you need any assistance in the future, we’d be happy to help.
Excellent customer service from start…
Excellent customer service from start to finish 😊plenty of updates and information for me.
Thank-you
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you so much for your lovely feedback!
We’re delighted to hear that you experienced excellent customer service from start to finish. Keeping our clients updated every step of the way is really important to us.
Thank you again for choosing us, and we’re here if you need anything in the future.
Abigail Phillips …
A great remortgage experience with Keith Chow, always on the phone if needed and responded to my emails efficiently.
Highly recommend and will use again.
Thanks Keith!! 👊
Abi & Stu Phillips
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you so much, Abi & Stu, for your fantastic review!
We’re pleased to hear you had such a great remortgage experience with Keith. It’s great to know he kept things moving efficiently with his communication.
We really appreciate your recommendation and look forward to assisting you again in the future. We’ll be sure to pass on your kind words, Keith will be pleased to see them!
Thanks again for choosing us 😊
Sort Legal did a very efficient job…
Sort Legal did a very efficient job with my re-mortgage. One slight slip-up with the figures and costs owed, but this was swiftly clarified and corrected when a query was raised.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your feedback!
We’re really pleased to hear that you found our service efficient overall.
Your comments help us continue to improve, and we’re grateful you took the time to share your experience. If you need any assistance in the future, we’d be happy to help.
Keith Chow was exceptional
KC/REM34314
Keith Chow was exceptional, polite & accommodating, he stayed in contact throughout, with regular updates. The transaction went through in a smooth and timely manner.
Highly recommended.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your wonderful feedback!
We’re delighted to hear that Keith provided such an exceptional service.
We truly appreciate your recommendation and will be sure to pass your kind comments on to Keith. If we can assist you again in the future, we’d be more than happy to help.
Recommended
The person looking after me, Keith, was great. We were working to a very tight deadline which we hit. He was also patient when I was getting stressed or confused.
I would recommend.
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your kind feedback!
We’re delighted to hear that Keith was able to support you through a tight deadline and keep everything on track.
We truly appreciate your recommendation and will be sure to pass your comments on to Keith. If you need any assistance in the future, we’d be more than happy to help.
Good value, quick and very helpful service
Mahenoor helped us with our remortgage agreement. They were really responsive, explained things clearly and did everything really quickly so that we could complete our remortgage ahead of time despite the short timescales. I would highly recommend!
1 de abril de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your fantastic feedback!
We’re so pleased to hear that Mahenoor provided such responsive and clear support throughout your remortgage, It’s great to know everything was completed quickly and even ahead of schedule.
We appreciate your recommendation and will be sure to pass your kind comments on to Mahenoor. If you need any assistance in the future, we’d be more than happy to help.
Very efficient i was updated throughout…
Very efficient i was updated throughout the process and was slwsys dealt with very politely very happy with this company
12 de marzo de 2026
Respuesta de Sort Legal
Thank you for your kind feedback!
We’re delighted to hear that you found our service efficient, It’s great to know you were always dealt with politely and had a positive overall experience.
We really appreciate your feedback and are very happy we could help. If you need anything in the future, we’d be glad to assist again.
Vicky handled the sale of my property…
Vicky handled the sale of my property with exceptional professionalism and clarity from start to finish. Communication was always timely, clear, and proactive. I never had to chase for updates, and every step was explained in a way that made the process feel straightforward and well‑managed.
Although the overall timeline ended up being longer than expected, this was entirely beyond Vicky’s control. Throughout the delays, she kept everything on track, provided clear updates, and ensured I always understood what was happening and why. Any queries I raised were dealt with quickly and clearly, and her calm, organised approach helped maintain momentum.
I always felt confident that the work was being handled with care and precision, and completion took place exactly as promised.
1 de febrero de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your detailed and thoughtful feedback.
We’re delighted to hear that Vicky provided clear support throughout your sale, and that you felt well informed at every stage. It’s especially pleasing to know Vicky's communication and organised approach helped keep things on track, even where delays were outside of her control.
We really appreciate your kind words and will be sure to pass your feedback on to Vicky. If you ever need assistance again in the future, we’d be more than happy to help.
Slow, rude and incompetent!
Currently dealing with sort legal for a remortgage, all I can say is absolutely shocking, slow, incompetent service!
Will update if anything changes , but I am doubtful. I will be naming and shaming once we are through with them.
19 de marzo de 2026
Opinión espontánea
Respuesta de Sort Legal
We would genuinely like the opportunity to look into this and help move things forward for you as quickly as possible. Please consider contacting us directly with your details on feedback@sortlegal.co.uk so we can investigate what’s causing the delays and address any issues with the service you’ve received.
Your feedback is important, and we take concerns like this seriously. We hope to resolve this for you and restore your confidence in our service.
Really great service
Really great service. Will be using again. Easy to contact and would recommend to family and friends in the future. Thanks again!
18 de marzo de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your lovely feedback!
We’re really pleased to hear you had a great experience with us. It means a lot to know you would use our services again and recommend us to family and friends.
We truly appreciate your support and look forward to helping you again in the future.
I had a very positive experience with…
I had a very positive experience with Sort Legal during my recent property transaction. The whole process was handled professionally and efficiently, and communication was clear throughout.
I would especially like to thank Lisa and Abbie, who were both extremely helpful, responsive, and supportive at every stage. They were always available to answer my questions and ensured that everything moved forward smoothly.
Their professionalism and attention to detail made what can often be a stressful process much easier to manage. I truly appreciate their hard work and would highly recommend Sort Legal to anyone looking for reliable and professional conveyancing services.
13 de marzo de 2026
Opinión espontánea
Respuesta de Sort Legal
Thank you for your wonderful feedback!
We’re delighted to hear that you had such a positive and efficient experience during your property transaction.
We’ll be sure to pass on your kind words to Lisa and Abbie they will really appreciate your recognition.
Thank you again for your recommendation, and we look forward to assisting you again in the future.
Amazing from start to finish we our…
Amazing from start to finish we our house sale and purchase. Elliot was always so professional and informative. Lava always on hand and helpful. Just a smooth process with no hassle or drama. Nothing was hardwork. Thank you so much and you’re both amazing.
6 de marzo de 2026
Respuesta de Sort Legal
Thank you so much for your wonderful feedback!
We’re delighted to hear that your house sale and purchase went so smoothly from start to finish.
We’ll be sure to pass your kind words on to both Elliot and Lava, they’ll be really pleased to hear your feedback. Thank you again for choosing us, and we wish you all the best in your new home!
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