Great service and excellent delivery My old Lenovo P14s Gen 2 died recently, and had to get an urgent replacement as I needed it for an ongoing project. The staff were able to arrange deliver... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Ver más
La empresa ha respondido
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Ver más
La empresa ha respondido
The company I worked for, recently acquired a new office and needed to purchase new video conference tools for the meeting rooms as soon as possible. Sourceit always had the best deals and ready stock... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Información de contacto
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Singapur
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not flexible in terms of payment
Not flexible in terms of payment.
Customer service can be improved. They also didn't do due diligence and one of my items wasn't delivered to me. They had to make their driver go all the way back for just an item because of their mistake. Perhaps checking it properly before delivery can save time

Respuesta de sourceit.com.sg
Sourcit had exactly what I wanted, great advice and service
Sourcit had exactly what I wanted, made ordering easy and had a lot of videos of the product in action.
For me this was important as I was paying SGD 500 plus for a monitor arm.
The staff were great, provided helpful advice and guided me where I had issues ( I needed a special adaptor for my monitor).
I would definitely use them again.
Service and delivery was fast (even when I gave the wrong postcode).

Respuesta de sourceit.com.sg
Team was helping with guiding me…
Team was helping with guiding me through from getting to the office and how to make payment of my Lenovo docking station. He even talked me through which docking station would be suitable for my use.
Thank you.

Respuesta de sourceit.com.sg
Great customer service
Friendly staff members. Responds promptly to questions. Provides good technical advice.

Respuesta de sourceit.com.sg
Good, website is easy to navigate
Good, Lots of items could be found from this website & it is easy to navigate.

Respuesta de sourceit.com.sg
Delivery not honored as per schedule
Order was placed on 4/3/2023 and the delivery of the item was supposed to be done within 2-3 days excluding Sunday, but till today,13/3/2023, it is more than a week that the goods is still not delivered to the given address as advised and this is very disappointing and poor service indeed.

Respuesta de sourceit.com.sg
Fast response to my queries at odd…
Fast response to my queries at odd hours, very accommodating to my request. Will definitely buy from such a responsive company again.

Respuesta de sourceit.com.sg
Poor Comms
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be delivered. Was told “tomorrow”. No apology. Would have been good if SourceIT notifies customers about a delivery delay instead of customers having to call them to find out what’s happened to their purchased item.

Respuesta de sourceit.com.sg
No refund received for cancelled order
My order was cancelled on 16 Feb and I’ve yet to receive my refund on that purchase as of 7 March. Was told 3-5 days. Smells like 3-5 weeks and still waiting.

Respuesta de sourceit.com.sg
ORDER #EDSSPF1371
Online purchase rather straightforward, payment gateway is also not an issue. We are still experiencing consistently check on our collection schedule as well as invoices.
As of today, we are still waiting for the paid invoice for ORDER #EDSSPF1371

Respuesta de sourceit.com.sg
Good deal and smooth transaction...
SourceIT follow up with my order and update the status. Delivery was fast and the service is helpful.

Respuesta de sourceit.com.sg
Experience with SourceIT
Online purchase is seamless with the help of Whatsapp chat, only the collection arrangement notice as well as the invoicing were not immediate upon payment made.
Made 2 purchases on 15 & 16 Nov 2022 and still waiting for the invoices.
Appreciate invoices to be generated upon payment received.

Respuesta de sourceit.com.sg
Quick and responsive service
I purchased a Jabra Panacast conference camera and table stand from this company. I had some questions before ordering, to which I received prompt answers from the company's Whatsapp live chat. They were very informative and helpful and the goods were delivered as ordered in 2-3 business days. I would recommend this company.

Respuesta de sourceit.com.sg
Great, friendly, efficient
Great, friendly service by Wei Fei, Sue Wen and team. Easy online ordering, efficient turnaround, helpful team. Will definitely reorder other IT accessories from them if needed in the future.

Respuesta de sourceit.com.sg
Online setup facilitates ease for order…
Online setup facilitates ease for order and payment.

Respuesta de sourceit.com.sg
The sales person was quick to answer my…
The sales person was quick to answer my questions and I got the product very quickly after paying for it.

Respuesta de sourceit.com.sg

Respuesta de sourceit.com.sg
Poor response
Poor response. Did not bother to reply until the next day even though message was read.

Respuesta de sourceit.com.sg
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







