South End Capital a division of Stearns Bank, N.A. Opiniones 121

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A Selfless Lender Who Goes Above and Beyond for the Client Best Interest The team at South End Capital a division of Stearns Bank, N.A. was professional from day one. Janine Phillips, MLO is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Adam and Kaitlin to close our first CRE file was an excellent experience. They were professional, communicative, and consistently proactive with follow ups, keeping our team informed thro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We worked with South End Capital to fund an SBA loan for one of our clients. The experts that we worked with were very responsive at every step, giving us timely feedback that always provided with an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Stearns Bank was one of the most collaborative and thoughtful experiences we've had through this process. SBA financing is no small lift — it takes time, detail, and a team that do... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de préstamos
  2. Servicios bancarios

Escrito por la empresa

South End Capital was founded in 2009 and is a division of Stearns Bank N.A., a $3.2 billion institution. Our innovative direct lending and comprehensive marketplace financing delivers a full spectrum of capital solutions for emerging and expanding businesses. A tech-powered platform and premier customer support offers equal access to industry-leading business, equipment, and real estate funding.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Mike McGee is exceptional

Mike McGee is exceptional. We were about to give up on the SBA because of all the paperwork, but he insisted on helping us out every step. He was actively working with us through the whole process of almost 6 months.

11 de enero de 2021
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for this great review and feedback. We are so pleased Mike and our team were able to assist you in getting SBA financing for your business. We wish you a successful 2021 and beyond!

Valorada con 5 estrellas sobre 5

I submitted an application to SEC early…

There was a miscommunication but it's all worked out now. Matt thank you for reaching out to me.

13 de noviembre de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for your updated review, understanding, and consideration. It was a pleasure to work with you!

Valorada con 5 estrellas sobre 5

SOUTH END: Easy, transparent, responsive

Phenomenal service and knowledgeable staff. The online application process is like no other in Commercial Real Estate. Rather than endless calls and updates from bankers I highly recommend going to South End for your CRE financing options and let them handle your transaction. The ease of having numerous financing options in one place, quick answers and minimal back and forth is just the right experience these times call as small businesses lick wounds and look to reload. I highly recommend South End for your commercial real estate purchase or refinancing needs.

5 de noviembre de 2020
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks for the great feedback and review Jon! We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Loan Assistance

I worked closely with Noah and team for help securing a PPP loan for my small business. The process was simple and the team at South End Capital was highly responsive. This was not the case with other lenders. I recommended a few other small business owners to South End Capital and their experiences mirrored mine. Overall, it was a very positive experience in a stressful time. I'd highly recommend them to anyone.

10 de mayo de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you very much for the great review and feedback Matt. We were so glad to be able to help your business secure a PPP loan in this very difficult time. We wish you health and safety and look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Hoping that the PPP gets finalized.

I received a loan number for ppp last Wednesday. Was very happy. I have not heard since. Hoping and praying for our company and workers that if this gets finalized. An update from you would be very appreciated.

21 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for the great review and feedback Jamie! We were able to get your file assigned to a lender, prior to PPP funds running out, and that lender ceasing taking new file assignments. Once in their system it is their policy to communicate information and documentation update requests to you directly, so we unfortunately do not have a more current update for you at this time. We will email you directly in the next 10 minutes to provide instructions on how to contact them. Thank you and we wish you and your workers health and safety during this difficult time!

Valorada con 5 estrellas sobre 5

Thank you Noah and team.

South End Capital was extremely helpful in walking us through the steps necessary to submit an application for our PPP loan. We were notified today that our PPP loan was approved and will be funded soon. The responsiveness and nimbleness of Noah and his team is amazing. Thank you all for your assistance in these troubled times.

20 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for the great review and feedback Harvey! We are thrilled that we were able to assist you in obtaining loan approval and an SBA guarantee #. We wish you health and safety and look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

We worked with South End on our PPP…

We worked with South End on our PPP loan application and they were the only company we worked with that was at all responsive and keeping their customers in the loop on what was happening with the program. There were many changes and ups and downs with this program and whenever there was a change you could count on South End to send an email quickly to everyone on their list with the changes and their take on the situation. This was in stark contrast to many of the other banks that we tried to work with where it was basically just submit an application and pray. It's clear that South End really cares about the small business and making sure that they get as many businesses as possible through this pandemic in tact as possible.

17 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for this excellent review David! We really appreciate you taking the time to share this feedback. We were so pleased to have the opportunity to assist you, and are thankful for your kind words and the chance to be a benefit to you and your business. We wish you health, safety, and great success!

Valorada con 1 estrellas sobre 5

Applied for a loan and after 2 weeks

Applied for a loan and after 2 weeks, decide to tell me they are too leveraged to handle all the loans. WASTED MY TIME! And now there’s no funding left. First come, first serve BS! I applied on day 1.

15 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for your feedback. This is a difficult time for everyone and we are working days, nights, and weekends to do the best we can to help as many as possible. We decided the best course of action was to let clients know who we wouldn't be able to help, that they should seek financing elsewhere. We understand your frustration, we share in it. We need more access to capital so we can help more small businesses, but we are subject to what our lenders and the government can provide. We wish you the best of luck and we apologize we couldn't get you a decision sooner.

Valorada con 1 estrellas sobre 5

Screwed me Over Completly.

After waiting a week, I was informed that they would not process my PPP loan. They initially accepted the loan and documents. Then said they could not help me. I will have to resubmit my loan, being paced at the end of the line with some other bank. And just about the time the money is running out at the government. Thank you very much. I guess there was no profit for them, so they told me to pound sand

15 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for your feedback. The first round of PPP funding that was approved by the government created a difficult and stressful environment for business owners and loan providers. As a PPP loan intermediary (not a direct lender) we were subject to what our lenders could do and the amount of funding available from the government. We are sorry we could not assist you, and that your experience with us was not a positive one as customer service has always been our top priority. Fortunately, additional funding has been approved, and the PPP has been extended until 8/82020. We are hopeful you were able to locate a PPP loan, and if not there is still $130B of funding left and we'd be happy to recommend lenders and providers who can assist you. We wish you and your family health and safety during this difficult time.

Valorada con 1 estrellas sobre 5

Terrible Company

We submitted our paperwork two weeks ago for the PPP. Today we got and email stating we were too small to rate their attention anymore. We now have to find a new provider and go to the back of the line. Smaller companies are hurting too. Maybe more. South End Capital has terrible customer service.... UPDATE: I know from a reliable source that South End limited the size of loans they were taking despite their response to me. Today I find out that the PPP funds have been exhausted. Thanks South End for holding my loan request hostage for two weeks. If you had been up front about not being able to handle the load my small company might have been able to be accommodated by someone who cares about the little guys.

15 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for your feedback and we understand your frustration. For over a month our team has been working days, nights, and weekends to process as many Paycheck Protection Program (PPP) loan applications as possible. The demand for this financing has been overwhelming and despite our best efforts we have not been able to address every loan request in a timely manner. This was the notice you received today, that we were not able to proceed with your request because we didn't feel we could provide you timely service, not because your request was "too small". We are not a direct SBA or PPP lender as is disclosed on our website and application, we are a loan provider and intermediary which means the applications we can consider are entirely subject to the guidelines and bandwidth of our lenders. We have been doing our best to secure PPP funding for every applicant, and if it was humanly possible, and up to us, we would. We are a small business, comprised of hard-working people, that are trying to do our part to help other small businesses. We are not a nameless, faceless, corporation, we are people that want to help. We are sorry your service experience was not what it should have been, but unlike other loan providers who are keeping applicants in their loan queue that they can't help, and hoping they will just go away, we did what we thought was right. Which was to notify you that we could not help you so you could locate financing elsewhere. We wish you and you business well and we apologize we could not do more for you.

Update: Thank you for providing us with the loan # for your husband's loan application. We received the application from your broker at 6:26 pm EST on 4/8. Our team reviewed the file on 4/9 and sent a notification email to your broker that it was received and would be progressed. On 4/10 your file was forwarded to our processing queue. Processing was started on your file on 4/13. The documentation submitted to us was incomplete, and per our posted submission guidelines, only 100% complete files are being prioritized. At 9:48 am EST on 4/15 you were issued a notification that we would not be able to proceed. We are sorry we couldn't assist you. We understand that the time and effort you may have spent working with other parties prior to us receiving you file on 4/8, may be contributing to your frustration. We wish you the best. Stay safe!

Valorada con 1 estrellas sobre 5

BEWARE FRAUD

BEWARE, THIS BANK IS A FRAUD. They fooled us into submitting our SBA loans under the payroll protection program. For several weeks they sent email stating that they were working on our loans, but nothing more. After several weeks, they sent an email stating that they were too busy and that would discontinue process of our loan. In the meanwhile, we will not receive our government funds, we have to start over with another bank over three weeks late, and our business will suffer. STAY
AWAY FROM SOUTH END CAPITAL!

15 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

We appreciate your frustration and unfortunately government funding ran out before we could assist all applicants that elected to submit an application with us in the first round of the PPP. As an SBA / PPP loan intermediary (as published on our website), not a bank or direct lender, we were subject to the funding the government could provide and the application volume our lenders could handle. Fortunately there is still $130B of PPP funding available and the program is open until 8/8/20, so if you have not received a PPP loan yet there is still plenty of time. Although we stopped facilitating PPP loans after the first round of government funding, we'd be glad to recommend lenders that are still providing PPP funding. We wish you and your family health and safety during this difficult time.

Valorada con 5 estrellas sobre 5

Rich Sabrowske was a pleasure to work…

Rich Sabrowske was a pleasure to work with. Was there to assist the whole way there. Constantly checked in to make sure things were moving a long. I give him a A+++.

2 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

We're thrilled you had such a great experience with Rich, and we are happy we were able to provide your business the financing it needed during this difficult time. We look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

South End Capital did an excellent job…

South End Capital did an excellent job and was very creative and responsive to line up our SBA loan! They are a team of committed and caring individuals with deep knowledge on how to get it done. Throughout the process, I felt so lucky to be able to rely on their advice. It took us about 90 days to get the loan closed from the day we applied.

2 de abril de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks for this amazing feedback and review Jared! We were so glad to be able to help you and your business. We wish you great success and we're here when you need us!

Valorada con 5 estrellas sobre 5

This company delivers what they…

This company delivers what they promise.
Mike McGee is very knowledgeable and guided us to a successful closing.$917,000.00 women owed business sba loan .Thank you South End Capitol! You Changed Our Lives!

23 de marzo de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for the great review and feedback Lisa! We were so thrilled to help you and provide this $917,000 SBA loan to support your business. We're here if you need anything additional to help your business through these uncertain times.

Valorada con 5 estrellas sobre 5

Highly recommended SECC

Great Company and great people to work with. This is my second deal with them and it is always a pleasure to work with Myron and Rich.

13 de marzo de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

We truly appreciate your business Christian, and we look forward to working with you on many more transactions!

Valorada con 5 estrellas sobre 5

Funeral Home Purchase

There's not much to say other than Mike McGee and Sound End Capital are phenomenal. A Funeral Home purchase is virtually impossible to get financing through most lenders, but Mike McGee and SEC's staff never left me with any doubts we'd get it done.

Our business future is bright! So on behave of my family and staff, thank you for all the hard work. If you have a complicated or simple deal stop looking and give SEC a chance.

I'd simple like to say sincerely, Thank You!!

3 de marzo de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for the great review and wonderful feedback about Mike and our team. We are so pleased to have helped your business grow, and we look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

South End Capital and Mike McGee made my dream come true!

South End Capital and Mike McGee made my dream become a reality.
My Business needed a new location as the property I leased was being sold.
The team at South End Capital made my dream of buying my own property, and construction for the Equestrian Facility for my Business come True!!
Mike McGee was unbelievable in helping me through an overwhelming amount of complications and paperwork to get to the closing, and went above and beyond to help me get this done!!
I owe my business future, secured location and the dream of my own Equestrian Facility to Mike MaGee and the South End Capital Team
THANK YOU!! Mike and South End Capital.

24 de febrero de 2020
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

We are so thrilled we were able to help make your dream a reality. It was an absolute pleasure for our team to work with you! We wish your business great success and we hope we have the opportunity to work with you again!

Valorada con 5 estrellas sobre 5

Thanks a million

I would like to thank the whole team of South End Capital for helping me make my dream come true. Thanks to all their help I was able to purchase my building to establish a store front that will help my family to have a prosperous future. thanks a million for a job well done.

21 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

You are so welcome and thank you so much for your business and the kind review! We wish you, your family, and your business great success long into the future! Please don't hesitate to let us know if there is ever anything we can do for you.

Valorada con 5 estrellas sobre 5

I worked with Mike McGee to secure an…

I worked with Mike McGee to secure an SBA loan. He was committed, helpful, and went the extra mile to help me get what I needed.

18 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for the great review and your business Pamela. You were a pleasure to work with and we look forward to assisting you with financing again!

Valorada con 5 estrellas sobre 5

Best company ever for financing

Best company ever for financing, I am very happy with their service and work , Mike helped me close a loan that other lenders have rejected he is caring and honest and pushes you to succeed , I highly recommend using South End Capital as your funding partner.

16 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for the great feedback and endorsement! We are so happy Mike and our team could help you with your business financing. We look forward to working with you again!

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